Facilitation Skills // Skills Programs
Learning Objectives
This hands-on two day program is designed to equip attendees to more effectively engage their workshop participants.
By the end of this workshop participants will be able to:
- Describe the three key principles of facilitation and their impact on a facilitator’s effectiveness
- Articulate the importance of shifting from parent – child/teacher – student to a truly facilitated learning event
- Create an environment in which participants take ownership for their own learning
- Recognize the roles that a facilitator plays
- Demonstrate the ability to facilitate an internal or external meeting
- Craft clear and compelling meeting outcomes
- Demonstrate different questioning techniques to increase participant engagement
- Leverage a number of intervention tools to get the meeting back on track
- Analyze form and void techniques to maintain group momentum
- Recognize and adjust to different communication styles
- Use stories effectively
PROGRAM FLOW
KEY CONTENT AREAS
Welcome
- Introduction
- Learning objectives
- Ground rules
- Building agreement
- No one right way
Principles
- Facilitator mindset
- Balance
- Create ownership, build trust, maintain momentum
Facilitator Roles
- Classic and advanced
Presence
- Verbal, visual and vocal
- Body language
Stages of a Discussion
- Managing the stages
- Practice session one (video)
Facilitation Tactics
- Preventions
- Before, during and after
- Practice session two (video)
Difficult Situations
- Challenging behaviors
- Unmet needs
- Ladder of inference
- Intervention tactics
- Escalating levels
- Practice session three (video)
Storytelling
- Moving Down the Line activity
- Components
- Stories you should tell
- Seven universal plots
Delivery Aids
- PowerPoint
- Flip charts