Meet Our Team // Who We Are

Specialties

Planning and Organization, Project Management, Logistics Planning, Coaching and Development

Bio

Kelley Nicholson is the Director of Operations at JMReid Group, a leading performance improvement and development organization. She organizes and oversees the day-to-day operations of JMReid Group, ensuring operational efficiency, productivity and performance.

With over 14 years in the learning and development and professional services industries, Kelley brings expertise and a multitude of skills to JMReid Group. In addition to leading the inner workings of the company, she is a seasoned project manager with extensive experience leading and managing large-scale conferences and other training-related initiatives. Her approach to training, development and project management focuses on effective leadership, motivation, engagement and collaboration.

In her five years with JMReid Group, Kelley has accelerated the growth and development of the organization through planning, monitoring and optimizing the running of the day-to-day business. She also manages projects from inception to completion, performing varied roles and ensuring stakeholder satisfaction. Kelley specializes in complex projects with multiple stakeholders, deadlines and key milestones, leading multidisciplinary teams to success. Her experience within the industry includes:

• Partnering with company leadership to make decisions for operational activities and to set strategic goals
• Planning, monitoring and optimizing the day-to-day running of the business to ensure growth and proficiency
• Managing and overseeing of employees, including mentorship and career development
• Evaluating processes and procedures, making necessary adjustments to ensure company heath and efficiency
• Managing contracting and procurement processes
• Coordinating resource allocation, preparation and communication
• Overseeing client support processes, providing direction to enhancing client satisfaction
• Reviewing and tracking financial information to promote profitability
• Managing relationships with external partners and vendors
• Project scoping, including requirements gathering, concepting, project plan creation, staffing and budgeting
• Project managing, including stakeholder management, facilitator preparation, vendor management, execution and course assessment
• Owning project management best practices and standards
• Meeting and event planning, including event goals and themes, production elements, food and beverage selection, vendor management and transportation details

Kelley was previously a Manager in the Advisory Project Management and Implementation group at PricewaterhouseCoopers (PwC) in the Learning and Development department, where she focused on onboarding, milestone and leadership conferences of 300 to 2,000+ participants. Kelley holds a Bachelor of Science in Leisure Studies from the University of Illinois at Urbana-Champaign and a Masters in Counseling from DePaul University.

Andrew works with his clients to provide learner-centric training through creative design and engaging facilitation. He loves to guide the learner on the path to meaningful growth.

Andrew received his M.Ed. from Chestnut Hill College. He received his Bachelor
of Arts from the University of Maryland.

Christy started her career as an organizational development consultant at a large hospital group in 1994, and before co-founding ODScore®, was an EVP responsible for the consulting and measurement division of a global training and development institute.

Christy’s education includes a Bachelor of Arts in English and History from the University of Toronto, including an accredited year of study at the University of Sydney, Australia. Christy has also earned both a Graduate Diploma in Management and a Masters in Business Administration, both from Athabasca University’s Centre for Innovative Management.

Steven currently teaches leadership and communications for Roche, TimeWarner, Motorola, Swiss Re and Nationstar. He has taught his own certificate program, Writing for Business, for Cornell University’s School of Industrial and Labor Relations for over four years. Since 2009, this program is also part of ExxonMobil’s professional development curriculum delivered worldwide.

His other programs include: The Leader’s Voice, The Fluent Listener, Project Management Meetings and Managing Organizational Culture. He is co-designer and facilitator of The Shift Group’s program SET, the Sustainable Entrepreneur Program.

As a practitioner of intercultural training and consulting methods, Steven has taught in India, Ukraine, China, South Africa, Chile, Saudi Arabia, South Korea, Hong Kong, Spain, Germany, Egypt, K.L., Switzerland, Panama, Singapore, Mexico, Canada and the U.K. For DuPont Brazil, he served for 18 months as a faculty consultant to senior management in SÃo Paulo. In August 2005, Steven served on a select team for former Secretary Michael Chertoff in building the performance culture of the Department of Homeland Security.

Steven holds a master’s degree from Pacifica Graduate Institute in California. Born in Denver, and raised throughout North America, Europe and the Middle East, and after many years in New York City, Steven Hart makes his home in Chestnut Ridge, New York.

Bilingual in Spanish, Erica has partnered with clients throughout the US, Latin America as well as Europe. Some of these include L’Oreal, Google and General Motors. She is passionate about movement-based learning and is working on incorporating body and breath work into her facilitation repertoire. In her free time she enjoys riding her bike, urban gardening and is proud to have shaken Ban Ki Moon’s hand.

Erica holds an MBA from Fairleigh Dickinson University with a concentration in International Marketing and a BA from the University of Massachusetts in Economics, with a focus on Latin America and the Caribbean. She is also passionate about the performing arts – she is a dancer as well as a dance instructor.

Learning programs under Matthew’s leadership have received external recognition by the Association of Professional Communication Consultants, Consulting.Com Magazine and Experience.com. Matthew has extensive international market experience, with a special knowledge of India, combining human capital program development with hands-on delivery and coaching. Matthew worked at The Executive Technique teaching executives best practices in oral delivery and gravitas with emphasis on coalition building, collaboration and leading cross-cultural teams.

Matthew is an executive coach for senior executives representing multiple industries and sectors. He is also an adjunct professor teaching courses in public speaking and critical thinking. He has an Ed.D. in Higher Education & Organizational Change from Benedictine University; M.A. in Higher Education Administration; B.A. in Communication from Washington State University (recipient of the W.S.U.  Edward R. Murrow Award for excellence in broadcasting).

In her last corporate leadership role, she led the corporate portfolio for CEO Succession Planning & Strategic Talent Development for a leading player in financial industry in UK and Asia. With 15 years of experience in dealing with high-profile leaders, Amrita currently is honing her craft as an executive coach and a consultant to senior leaders with high performing teams, who aspire for higher efficiencies in their purpose and impact.

Her passion is nourished by the sustained success of her designs in the context of her client’s organizations, teams and industry performance. She is engaged with University of Pennsylvania on several educational and research based pioneering initiatives. Her life revolves around children with autism and horse therapy, finishing a marathon and attempting things that scare or intrigue her.

His approach to experiential learning includes fusing relevant content with a people-first approach and being fully present. Areas of facilitation expertise include leadership, strategy deployment, change initiatives and diversity and inclusion. Prior to working with JMReid Group, Michael worked for two decades in operational and managerial roles developing keen insights for leading change through collaborative strategic alignment. He worked alongside executives to inspire transformation in organizational culture with focus on developing people and deliberately designed teams that earned national recognition. As an ardent advocate for quality, he helps leaders balance risk stemming from encouraging innovative behaviors with a measured approach to continuous improvement. It’s in this balance where learning needs often emerge.

As a life-long learner, Michael holds undergraduate degrees in education and psychology as well as master’s degrees in counseling and operations. Currently, he’s dedicated to integrating movement-based learning, applied neuroscience and vitality exercises into group experiences and coaching sessions to help participants better appreciate how core beliefs and behavior influence purpose.

• Building engaging cultures that inspire shared meaning and reinforce values
• Developing and expanding individual, team and leadership capabilities
• Facilitating the management of change
• Improving operational efficiency and effectiveness
• Executive and emerging leader coaching

Her corporate and consulting experience spans a variety of disciplines including organizational development, strategic human resource management, sales management and project management.

In addition to partnering with JMReid Group, Lynae’s current and past clients include global and regional companies in the financial services, packaged goods, professional services and medical device sectors, as well as federal and local government agencies, professional associations and not-for-profits. Specialties include: leadership development, team-building, meeting facilitation, event facilitation, strategic planning, emerging leader coaching, Myers-Briggs Type Indicator (MBTI).

Lynae is a graduate of the Leadership Institute of St. Catherine University and has studied Human Resource Management at St. Mary’s University. She is a certified practitioner of the Myers-Briggs Type Indicator (MBTI).

Kevin has helped clients build strong business relationships in a technically complex world. He is an insightful, down-to-earth professional with a wealth of practical experience and a genuine desire to help everyone achieve their professional goals.

His education includes:

• Masters of Science in Electrical Engineering; North Carolina A&T State University
• NASA Research Scholar: NASA Jet Propulsion Laboratory Summer 1993
• Bachelor of Science in Electrical Engineering; Ohio State University

Jim is an experienced consultant and facilitator working with all levels of management and teams in the areas of leadership, sales, team and organisational development.  He has worked in a wide range of industries including Financial Services, Energy, Retail, Pharma and Government.

Jim’s style is highly engaging, participative and challenging.  He favours the use of self-discovery and team learning techniques that at times push participants out of their comfort zone to help them gain insight, develop application strategies and apply new skills back on the job. Participants often comment on the energy, enthusiasm and empathy Jim brings to his work in both the classroom and personal coaching situations, that engages and motivates them.

Jim’s work includes:

• 20 years of facilitating leadership and management development programs at companies in which he worked as both a line and functional manager including: Prudential Insurance, JCPenney and HSBC NA.
• 15 years facilitating management and leadership development programs including personal coaching while acting as Account Manager for client groups including The Vanguard Group, Shell, Schlumberger, AkzoNobel and EY
• 5 years in sales and sales management coaching FTF and virtually at HSBC NA after developing and then directing the bank’s first Financial Planning and Brokerage sales force housed in the branch system
• 5 years leadership development and personal coaching both FTF and Virtual coaching for several clients including Marsh, Mercer, EY and Ascensus.

Areas of Expertise/Interest

• Leadership and management development
• Coaching
• Team Performance
• Consultative sales and client management development
• Organization Development

Education and Professional Membership

• BA Political Science from Muhlenberg College
• Post Graduate (32 course hrs) Organizational Development at Columbia Teachers College
• Chartered Life Underwriter (CLU)
• Series 6,7 and 24 Brokerage Licenses (inactive)

Alberto Perez is an award-winning business / marketing professional with over 20 years’ experience in ideating, selling-in and managing the implementation of a wide range of marketing and sales initiatives in the US, Mexico and across Latin America.

He’s held high level sales and sales management positions in leading media companies like Cox Media Group and Univision Radio.

Alberto has also held high-profile creative and account management positions in top marketing agencies like EURO RSCG, Leo Burnett (Relay), IEG and Cardenas/Fernandez and Associates.

During his 10 years in the marketing agency world, he created, sold-in and implemented English and Spanish language campaigns for Fortune 500 brands like: Coca Cola, AT&T Wireless, US Army, Miller Brewing Company, Procter & Gamble, DirecTV, Corona, Kraft (Salas Dressing and Mac & Cheese), Yoplait, Kellogg’s, Ingles Sin Barreras, United Health Care, Campbell’s, Clorox, Swiffer and many others.

Within the training and development industry, Alberto has served as speaker, moderator and facilitator in the consulting, marketing and telecommunications industries.  He was a telecommunications analyst for the World Economic Development Congress, then a senior conference and event producer for IIR and InterAmerican Cable Consulting. Recently, Alberto has been a member of an elite group of trainers tasked to train Ernst & Young’s new consultants, training over 250 consultants to date in the US and Mexico.

Born in El Paso, Texas, but educated in México at the prestigious Instituto Tecnológico y de Estudios Superiores de Monterrey (Tec de Monterrey). He really has two “first languages;” English and Spanish.

In addition to being a Senior Consultant at JMReid Group, Ray is also the founder of The Ingersoll Group, a published author, frequent radio show guest and host, as well as a sought-after public speaker.

Ray began his career within the telecommunications industry, eventually becoming the Director for National and Global Accounts for MCI and leading a sales and support team responsible for over a quarter of a billion dollars in annual revenue.

Ray’s work within the performance improvement industry began in the late 1990’s and since that time Ray and his teams have worked directly with the sales professionals and executives of nearly half of the US Fortune 500, including five of the ten largest sales organizations in the world.

Ray has assisted organizations such as AT&T, Google, Delta, Mazda and Pfizer in the procurement and retention of over $3 billion of revenue. Ray currently works with clients with locations in over 20 countries and has recently expanded his own footprint with locations in Canada, Australia and the UK.

Ray has served on various boards of trustees and directors, including currently serving on the Board of Advisors for the College of Entrepreneurship at the University of Tampa. He is also the recipient of the Congressional Medal of Merit.

Ray resides in Atlanta with his wife Catherine and two children, Caitlin and William.

During his career, he has experienced many different facets of business, which has contributed to his understanding of overall business issues, systems and processes throughout the value chain. He has been responsible for developing and delivering go-to-market strategies and breaking ground through organizational change initiatives, working with a variety of organizations in support of their commercial and strategic aims.

Areas of expertise:

• Strategy Implementation
• Sales Effectiveness
• Management Effectiveness
• Performance Coaching
• Entrepreneurship
• Team Performance Improvement

Bernard has worked in many countries around the globe, selling, consulting and facilitating in English, German and Dutch. His thorough understanding of inter-cultural differences enriches his work, enhances impact and produces tangible results.

Ryan has led multi-year performance development engagements with Shell Energy, American Airlines, Emerson Process Management, SPX, Corning and National Instruments. He is frequently described by executive leadership as a change agent both through enhancing strategic direction and a commanding presence as a facilitator with demanding audiences in complex environments.

Ryan received his MBA from SMU’s Cox School of Business where he graduated as Salutatorian with Beta Gamma Sigma Honors. He received his bachelor of science from Indiana’s Kelley School of Business where he played men’s tennis and was recognized as an Academic All-American.

Ryan serves on the Board for the Dallas Light House for the Blind – a non-profit that employs 250 individuals affected by blindness and has been serving the Dallas community for 80 years.

A special focus of his is the integration of human resource development with the business planning and organization development strategies for high performing enterprises. PC believes strongly in the experiential learning approach for long-lasting personal, team and corporate transformation.

Clients consult PC for design of customized learning as well as delivery of off-the-shelf learning solutions. It could be for a simple half day teambuilding program, a high level leadership development program or a complex strategic and business planning working session. He draws on his vast experience working with leaders, executives and teams from a diverse range of organizations and industries. His auditing and accountancy training developed his keen eye for details and discipline whilst his consulting experience has developed his leadership, communication and relational skills. His facilitation skills are highly appreciated as he is able to connect the dots in bridging theory to real world situations.

PC knows he needs to stay current and relevant in a constantly changing and challenging business environment. As such he invests a significant amount of time and money in learning and acquiring new skills and tools. PC is certified to use SYMLOG™. SYMLOG is an acronym for System for the Multi-level Observation of Groups originally developed by Professor Emeritus Robert Bales in Harvard University. PC also uses personality profiling tools such as DiSC™ and Facet5 where appropriate. As a global resource facilitator for GP Strategies, PC is also trained to run several client-specific programs across the regions covering leadership, team, performance, customer centricity and career development.

PC started his career with Coopers & Lybrand (present PwC). His 17 years of working experience with PwC ranged from auditing, insolvency, business turnaround, financial management to organizational change and performance management, learning and development. As such, PC had accumulated a reservoir of real life experiences, stories and anecdotes.