Meet Our Team // Who We Are

John Reid


Leadership, Process Improvement, Sales Effectiveness

John Reid started JMReid Group to provide relevant learning solutions that would lead to new, more productive behaviors. He believes highly-engaging content and a focus on being relevant to the participants’ real world is what makes the difference.

Read Full Bio

Watch John talk about why he started JMReid Group

John is unique in the training development space, having spent the majority of his career within industry. John worked for both global (Dow Chemical, Elf Atochem) and smaller (LCP Chemicals) firms. John’s experience within the industry includes:

  • Profit and loss accountability
  • Product rationalization and customer segmentation
  • Supply chain management
  • Negotiation of key power contracts
  • Creation of business strategy
  • Large account management
  • Strategy Creation and Implementation

Within the learning and development industry he has built a reputation for providing client focused solutions, achieving recognition and awards for his sales performance. He has engaged in providing an outsource solution for an existing training department; creating and implementing a learning strategy for a major pharmaceutical company, as well as designing and delivering a value selling program for a global industrial sales organization.

John was most recently the Vice President of Sales of a global training and development organization. He has effectively worked across industries. Key client engagements that John has led include EY, DSM, SCA North America, Ryerson and HealthStream.

Kelley Nicholson

Director of Operations

Project Management, Logistics Planning, Coaching

With over eleven years in the learning and development and professional services industries, Kelley Nicholson is a seasoned project manager with extensive experience leading and managing large-scale conferences and other training-related initiatives.

Read Full Bio
Kelley’s approach to training and project management focuses on effective leadership, motivation, engagement and collaboration.

Kelley is the back bone of day-to-day office and business operations at JMReid Group. She manages projects from their inception to completion, performing multiple and varied roles and ensuring stakeholder satisfaction. Kelley specializes in complex projects with multiple stakeholders, deadlines and key milestones, leading multidisciplinary teams to success. Her experience within the industry includes:

  • Project scoping, including requirements gathering, concepting, project plan creation, staffing and budgeting
  • Project management, including stakeholder management, facilitator preparation, vendor management, execution and course assessment
  • Management and oversight for project teams, including mentorship and career development
  • Ownership of project management best practices and standards
  • Meeting and event planning, including event goals and themes, production elements, food and beverage selection, vendor management and transportation details

Kelley was previously a Manager in the Advisory Project Management and Implementation group at PricewaterhouseCoopers (PwC), in the Learning and Development department, where she focused on onboarding, milestone and leadership conferences of 300 to 2,000+ participants. Kelley holds a Bachelor of Science in Leisure Studies from the University of Illinois at Urbana-Champaign and a Masters in Counseling from DePaul University.

Alex Nates-Perez

Associate Project Manager

Project Management, Creative Analytic, Storytelling

Alex’s experience in writing and researching brings her curiosity to the forefront of and finds satisfaction in simplifying the complex and communicating new ideas.

Read Full Bio

 Alex is a creative analytic with experience ranging from writing for architectural magazines to conducting ethnographic research for business solutions. At JMReid Group, she project manages and provides writing and editing help. She finds satisfaction in simplifying the complex and communicating new ideas. Her experience includes, 

  • Organizing and managing data
  • Solving problems to manage work flow
  • Writing client facing copy and deliverables

Alex graduated Summa Cum Laude from DePaul University in 2016. At DePaul, she won an award for excellence in English as well as collaborated with her professors on multiple book writing projects.  Since her graduation, she has worn many hats including but not limited to Assistant Editor for a architectural industry magazine, social media manager for a subdivision of Cox Media Group, event coordinator for a non-profit, and a research associate for a ethnographic research firm. Her mixed bag of talents allows her to move through multiple types of industries and has given her the confidence to handle whatever is thrown at her. Alex is most excited to learn all she can from JMReid Group while contributing meaningful insights, problem solving, organizing, and having fun.

Andrew Reid

Senior Sales Representative

Instructional Design, Sales, Writing

With his background in education, Andrew brings vibrant energy to the design and facilitation of our learning solutions.

Read Full Bio
Andrew taught for five years in urban and suburban schools in the Philadelphia region. Throughout his experience as a teacher, he became skilled at using multiple modalities in learning design, collaborating with various stakeholders on long-term projects, and driving instruction through data and neuroscience. He brings these abilities to JMReid Group to create and deliver world-class programs.

Andrew works with his clients to provide learner-centric training through creative design and engaging facilitation. He loves to guide the learner on the path to meaningful growth.

Andrew received his M.Ed. from Chestnut Hill College. He received his Bachelor
of Arts from the University of Maryland.

Christy Pettit

Partner - Organizational Development

Organizational Development, Assessments

For 20 years, Christy Pettit has provided innovative leadership, expert advice and successful implementation of organizational development in companies worldwide.

Read Full Bio
Christy consistently creates strategies that make a lasting difference within businesses, often doubling the value of their internal resources. An original thinker, Christy’s career includes impressive deliverables such as authoring and supporting the implementation of custom assessment systems, supporting billion dollar clients through transformation and increasing employee engagement while decreasing overall cost.

Christy started her career as an organizational development consultant at a large hospital group in 1994, and before co-founding ODScore®, was an EVP responsible for the consulting and measurement division of a global training and development institute.

Christy’s education includes a Bachelor of Arts in English and History from the University of Toronto, including an accredited year of study at the University of Sydney, Australia. Christy has also earned both a Graduate Diploma in Management and a Masters in Business Administration, both from Athabasca University’s Centre for Innovative Management.

Steven Hart

Senior Consultant // New York

Leadership Development, Instructional Design, Coaching

Steven Hart works with international companies in a classroom leadership, instructional design and consulting and coaching practice for individuals and organizations.

Read Full Bio
Steven specializes in developing leadership. His unique style is born of passion and experience. He helps professionals enliven and commit to the quality of their communications with the people they influence and the communities they serve. Both his curriculum and delivery approach – forming a unique classroom experience – speak from there.

Steven currently teaches leadership and communications for Roche, TimeWarner, Motorola, Swiss Re and Nationstar. He has taught his own certificate program, Writing for Business, for Cornell University’s School of Industrial and Labor Relations for over four years. Since 2009, this program is also part of ExxonMobil’s professional development curriculum delivered worldwide.

His other programs include: The Leader’s Voice, The Fluent Listener, Project Management Meetings and Managing Organizational Culture. He is co-designer and facilitator of The Shift Group’s program SET, the Sustainable Entrepreneur Program.

As a practitioner of intercultural training and consulting methods, Steven has taught in India, Ukraine, China, South Africa, Chile, Saudi Arabia, South Korea, Hong Kong, Spain, Germany, Egypt, K.L., Switzerland, Panama, Singapore, Mexico, Canada and the U.K. For DuPont Brazil, he served for 18 months as a faculty consultant to senior management in SÃo Paulo. In August 2005, Steven served on a select team for former Secretary Michael Chertoff in building the performance culture of the Department of Homeland Security.

Steven holds a master’s degree from Pacifica Graduate Institute in California. Born in Denver, and raised throughout North America, Europe and the Middle East, and after many years in New York City, Steven Hart makes his home in Chestnut Ridge, New York.

Corena Chase

Senior Consultant // New York

Leadership + Team Development, Communication, Coaching

Corena Chase designs and delivers customized courses to facilitate organizational change and learning, and to help senior and developing leaders maximize their ability to influence and inspire colleagues and clients.

Read Full Bio
As a facilitator Corena focuses on creating awareness, challenge and support through experiential learning among peers. As an executive coach, she tailors tools to individual strengths and needs. Corena works in an array of industries including financial services, professional services and entertainment. Her clients include some of Fortune Magazine’s 100 most admired companies, who are committed to creating innovative opportunities to help their employees thrive.

In her previous career as an actor, Corena’s job was to use the study of human behavior, communication and emotional intelligence to walk in other people’s shoes and make sure their views were convincingly conveyed to audiences. As a facilitator and coach her job is to make sure your views are convincingly conveyed to the audience of stakeholders, clients and colleagues that you need to influence and motivate on a daily basis.

This work includes:

  • Executive presence and influencing others
  • Public speaking
  • Managing difficult conversations
  • Developing effective ways to deliver feedback
  • Recognizing and becoming deliberate about the behaviors that define you as a leader
  • Relationship building
  • Alignment with your company culture and managing your brand
  • Time and energy management

Corena earned her coaching certification through The Columbia Executive Coaching Program and is certified by the International Coaching Federation. She has an MFA from Yale University, a BA in theater from Connecticut College and has done extensive coursework in psychology.

Steve Sheeren

Senior Consultant // Southern California

Sales Performance, Customer Service Development

Steve Sheeren leverages more than 20 years of experience in his work with clients to enable and inspire the talent in their organization, expand their market presence and enhance customer satisfaction.

Read Full Bio
Steve creates an engaging and relevant learning environment for clients through his unique blend of energy, insight, conviction and levity.

Sales Performance and Coaching

Clients include: Comcast, Gates Corporation, IBM, Verizon Wireless, Schlumberger, Shell, Corning Cable Services, Ryerson, Apple.

At Apple Retail Stores, Steve facilitated sessions across the country, working with senior management, store management and staff at over 30 stores to reach record-setting revenue and profitability numbers.

Cross-functional Communication and Change Management

Clients include: Union Pacific Railroad, SPX/Marley, Levi Strauss, Emerson, Rogers Communication, Texas Instruments.

At Texas Instruments Steve facilitated sessions fostering the skill growth necessary to manage cross functional and cross-cultural communication. TI experienced a double-digit increase in Customer Satisfaction over prior years’ results.

Steve holds a Bachelor of Science degree in marketing from the University of Nebraska-Lincoln. As a National Account Manager with Union Pacific Railroad, he had direct sales management and growth responsibility for an account that exceeded $100 million dollars in annual revenue. Certifications include Huthwaite-SPIN Selling, Achieve Global-Professional Selling Skills, VantagePointPerformance – Cracking the Sales Management Code and the entire Acclivus R3 curriculum.

Matthew Woolsey, Ed.D.

Senior Consultant // Midwest

Communication, Leadership, Team Development, Coaching

Matthew Woolsey has over 20 years of education and practical-based leadership, strategy and implementation experience helping clients find the optimal developmental solution

Read Full Bio
Matthew has led training and leadership development initiatives at ZS Associates (and other organizations crossing all business sectors and geographical locations), a multinational consulting firm, which included curriculum leadership design company-wide (North America, Europe, and Asia); his doctorate and subsequent research specializes on Asian Indian leadership. Research and writing on contemporary Asian and Pacific Islander issues continues to inform his leadership training and coaching – see the recent 2014 Asia Society Corporate Survey publication on Asian American employees working in American Fortune 500 companies.

Learning programs under Matthew’s leadership have received external recognition by the Association of Professional Communication Consultants, Consulting.Com Magazine and Matthew has extensive international market experience, with a special knowledge of India, combining human capital program development with hands-on delivery and coaching. Matthew worked at The Executive Technique teaching executives best practices in oral delivery and gravitas with emphasis on coalition building, collaboration and leading cross-cultural teams.

Matthew is an executive coach for senior executives representing multiple industries and sectors. He is also an adjunct professor teaching courses in public speaking and critical thinking. He has an Ed.D. in Higher Education & Organizational Change from Benedictine University; M.A. in Higher Education Administration; B.A. in Communication from Washington State University (recipient of the W.S.U.  Edward R. Murrow Award for excellence in broadcasting).

Erica Ross

Senior Consultant // Texas

Strategic Planning, Communication, Diversity + Inclusion

Erica Ross is a skilled and resourceful facilitator with a passion for creating rich and impactful learning environments. Her background in multicultural marketing has equipped her with the skills to understand, engage and inspire diverse audiences.

Read Full Bio
A trained strategist, Erica is an adept storyteller and loves passing these and other skills along to her trainees. She uses a unique blend of creative and practical exercises to create a learning environment that’s exciting and experiential, organically guiding participants to their full potential. Her goal is to unlock participants’ unique strengths, allowing them to offer the best of themselves to their organizations.

Bilingual in Spanish, Erica has partnered with clients throughout the US, Latin America as well as Europe. Some of these include L’Oreal, Google and General Motors. She is passionate about movement-based learning and is working on incorporating body and breath work into her facilitation repertoire. In her free time she enjoys riding her bike, urban gardening and is proud to have shaken Ban Ki Moon’s hand.

Erica holds an MBA from Fairleigh Dickinson University with a concentration in International Marketing and a BA from the University of Massachusetts in Economics, with a focus on Latin America and the Caribbean. She is also passionate about the performing arts – she is a dancer as well as a dance instructor.

Sharie Green

Senior Consultant // Southern California

Communication, Leadership, Performance Improvement

In her 20 plus years working with Fortune 500 clients, Sharie Green has experienced first-hand that powerful learning yields powerful business results. This fundamental truth has been the driving force of her work.

Read Full Bio
Throughout her career, Sharie has helped her clients achieve enhanced organizational performance by developing the leadership and behavioral talents of their most valuable assets – their people.

Sharie’s personal aim is to create relevance and resonance for her clients. She believes that there is nothing more powerful than when working professionals have those “ah-ha” moments of discovery that lead them to better work experiences and improved personal performance.

Her facilitation style can be described as a fine blend of vitality and business savvy, and here’s what some of her clients have said about her: “Her energy was contagious. I really enjoyed working with her”; “Extremely concise and well spoken. She is one of the best communicators/instructors I have ever had through all 24 years of my educational experiences.”; “She is passionate about the learning event, and it is encouraging to see her just standing there. We all feel the energy”; “Sharie is extremely knowledgeable. [Our organization] can really benefit more from bringing her to the company. She is bright, personable, relatable and great!!”

Sharie has a master’s degree in Speech Communication, and as a facilitator and business consultant, she has worked with a variety of clients, from supervisor to C-suite, in a wide range of industries. Her areas of expertise include Social and Emotional Intelligence, Communication, Teambuilding, Performance Improvement, Employee Engagement, Innovation, Leading Change and Diversity and Inclusion, and she is certified in Social Styles, Lean Six Sigma, Managing Personal Growth and Myers-Briggs (MBTI).

Outside of work, Sharie’s “joie de vivre” is her joy of “all things active.” She is a former competitive ice-skater and a former NCAA Division I school record holder for the triple jump. Since her days of intense competition are behind her, she enjoys such recreational activities as salsa dancing, hiking and biking. In addition to being physically active, Sharie is active in her community seeking to maintain and protect its ecological and natural resources.

Mike Scott

Senior Consultant // Canada

Sales, Leadership, Strategic Teaming

Mike Scott brings a strategic, yet practical and focused perspective to creating and sustaining high-performance, while utilizing his deep and direct experience at leadership levels in North America and Europe.

Read Full Bio
Mike has 25 years of executive experience in retail and packaged goods industries in North America and Europe, including as President of Operations for Sobeys in Atlantic Canada – leading the turnaround of a $2.6 billion retail and wholesale division of Empire Incorporated – and prior to that as President and CEO of Alfresh Beverages, merging two privately held family firms into a fully integrated organization. Mike also spent 13 years with The Coca-Cola Company in Europe and Canada; as Group Brand Manager in Great Britain responsible for the national introduction of Sprite, Senior Vice-President of Sales in the Canadian bottling system leading a transformation in customer relationship management and ultimately as a member of the Operating Board for The Coca-Cola Greater Europe Group, responsible for channel business development.

Having successfully led high-performance teams in diverse business environments and geographies, Mike has facilitated and consulted extensively across North America and Europe with senior managers and leaders in various industries. Mike focuses on leadership in times of rapid organizational change, and his strengths as a facilitator lie in a highly energizing and engaging approach directly relatable to the participants’ environment.

Mike is an honors graduate in Business Organization and Marketing from Heriot-Watt University in Scotland and is based in Nova Scotia, Canada.

Michael Donat

Senior Consultant // Washington DC

Leadership Development, Team Dynamics, Diversity

Michael Donat brings a dynamic dimension stemming from backgrounds in government and business leadership, as well as his technical expertise in logistics and education within private, public and non-profit sectors.

Read Full Bio
Michael partners with leaders and learners to unleash potential. As a consultant, he listens to clients to create links between business needs and tailored learning solutions. As a facilitator, he creates engaging learning environments that extend beyond the event to foster sustainable change for stronger results.

His approach to experiential learning includes fusing relevant content with a people-first approach and being fully present. Areas of facilitation expertise include leadership, strategy deployment, change initiatives and diversity and inclusion. Prior to working with JMReid Group, Michael worked for two decades in operational and managerial roles developing keen insights for leading change through collaborative strategic alignment. He worked alongside executives to inspire transformation in organizational culture with focus on developing people and deliberately designed teams that earned national recognition. As an ardent advocate for quality, he helps leaders balance risk stemming from encouraging innovative behaviors with a measured approach to continuous improvement. It’s in this balance where learning needs often emerge.

As a life-long learner, Michael holds undergraduate degrees in education and psychology as well as master’s degrees in counseling and operations. Currently, he’s dedicated to integrating movement-based learning, applied neuroscience and vitality exercises into group experiences and coaching sessions to help participants better appreciate how core beliefs and behavior influence purpose.

Amrita V. Subramanian

Senior Consultant // Philadelphia

Leadership, Group + Team Dynamics, Executive Coaching

Amrita V. Subramanian is a practitioner and a scholar, with proven success over 17 years, in application-oriented design and facilitation that bridges intent to action in human behavior

Read Full Bio
Amrita is an affiliate faculty at University of Pennsylvania. She is a practitioner and a scholar, with proven success over 17 years, in application-oriented design that bridges intent to action in human behavior. All within the context of evolving teams and groups, individual agency, dynamics of power and politics in complex organizational structures, in profit and not for profit industry.

In her last corporate leadership role, she led the corporate portfolio for CEO Succession Planning & Strategic Talent Development for a leading player in financial industry in UK and Asia. With 15 years of experience in dealing with high-profile leaders, Amrita currently is honing her craft as an executive coach and a consultant to senior leaders with high performing teams, who aspire for higher efficiencies in their purpose and impact.

Her passion is nourished by the sustained success of her designs in the context of her client’s organizations, teams and industry performance. She is engaged with University of Pennsylvania on several educational and research based pioneering initiatives. Her life revolves around children with autism and horse therapy, finishing a marathon and attempting things that scare or intrigue her.

Olivia Porter

Senior Consultant // Chicago

Human Resources Management, Team Building

Olivia Porter is a dynamic trainer, vocal coach and public speaker with 17 years of experience in creating and delivering presentations to students, clients and employees in corporate and educational environments.

Read Full Bio
Olivia’s unique background in human resources management, communications and acting give her the expertise needed to design high energy, interactive workshops on such topics as Coaching and Team Building, Communicating with Confidence and Conflict Resolution.

Olivia has helped clients navigate career bumps and experience turnaround moments at work. She has a huge heart, a winning smile and an enormous desire to help each person reach their potential.

Her schooling, which continues, includes:

  • BA, Saint Mary’s College
  • British American Drama Academy at Oxford University – Summer Fellowship
  • BA, Governors State University
  • MHS, Governors State University – expected graduation date, 2016

Oliver Dawson

Senior Consultant // Canada

Leadership Development, Communication, Sales

Oliver Dawson brings over 30 years of experience in the business world. With a CV that includes roles in sales, marketing, training and leadership, he is also very active as an entrepreneur and business owner.

Read Full Bio
In the 14 years working as a business educator, facilitator and presenter, Oliver’s diverse business experience has enabled him to work effectively within a wide range of industries and sectors. His clients have included start-ups to Fortune 500 companies.

Oliver’s extensive sales and marketing experience included a 14 year career in the brewing industry where he helped lead the creation and development of the premium craft beer category in Canada’s most competitive beer market. Effective negotiation and solution selling skills were honed in the food service, hospitality and retail sectors and were factors critical to his success.

In addition to his business experience, Oliver continues to enjoy a parallel career in the performing arts. A professional opera singer and actor, Oliver brings to the classroom an energy and dynamism that effectively engages participants to think, discover and learn. Also, leveraging his university education in political theory, history and languages, Oliver applies classical methods to provoke thought, challenge assumptions and deepen context and understanding.

Oliver’s expertise includes leadership development, communication, sales training, presentation skills development, coaching and emotional intelligence training. Oliver is also a multi-lingual facilitator. His first language is German and he can also function in French and Italian. This has expanded his training ground to include much of Europe and other parts of the world.

Kevin Barnhart

Senior Consultant // Chicago

Leadership for Technology Professionals, Team Building

Kevin Barnhart is an engaging trainer, versatile technology consultant and writer with more than 20 years of experience creating and delivering presentations to diverse corporate and educational audiences.

Read Full Bio
Kevin’s unique background in engineering, marketing and business development give him the expertise needed to design creative, interactive workshops on such topics as Effective Communication for Technical Professionals, Technical Project Leadership and Team Building.

Kevin has helped clients build strong business relationships in a technically complex world. He is an insightful, down-to-earth professional with a wealth of practical experience and a genuine desire to help everyone achieve their professional goals.

His education includes:

  • Masters of Science in Electrical Engineering; North Carolina A&T State University
  • NASA Research Scholar: NASA Jet Propulsion Laboratory Summer 1993
  • Bachelor of Science in Electrical Engineering; Ohio State University

Lynae Steinhagen

Senior Consultant // Minnesota

Leadership, Strategic HR Management, Engagement

Lynae Steinhagen is a consultant, facilitator and speaker. Clients call her when they need ideas and experience to solve an organizational challenge or implement a strategic initiative.

Read Full Bio
Lynae’s work with clients has included:

  • Building engaging cultures that inspire shared meaning and reinforce values
  • Developing and expanding individual, team and leadership capabilities
  • Facilitating the management of change
  • Improving operational efficiency and effectiveness
  • Executive and emerging leader coaching

Her corporate and consulting experience spans a variety of disciplines including organizational development, strategic human resource management, sales management and project management.

In addition to partnering with JMReid Group, Lynae’s current and past clients include global and regional companies in the financial services, packaged goods, professional services and medical device sectors, as well as federal and local government agencies, professional associations and not-for-profits. Specialties include: leadership development, team-building, meeting facilitation, event facilitation, strategic planning, emerging leader coaching, Myers-Briggs Type Indicator (MBTI).

Lynae is a graduate of the Leadership Institute of St. Catherine University and has studied Human Resource Management at St. Mary’s University. She is a certified practitioner of the Myers-Briggs Type Indicator (MBTI).

Jorge Gibbons

Senior Consultant // Argentina

Team Building, Communication, Negotiation

Jorge Gibbons is a facilitator and consultant with 20 years of experience in the fields of leadership development, conflict management and team effectiveness, working with all levels, from senior global leaders to frontline supervisors.

Read Full Bio
Curious and passionate about human behavior and performance, Jorge has designed and facilitated numerous training projects involving participants at all levels, from senior global leaders to frontline supervisors.

His philosophy is that “one cannot think his way into change,” but rather, one has to “act his way into it.” His workshops are known for their engaging energy, kinesthetic discovery and being learner-centered within the context of the clients’ organizational vision and objectives.

His recent clients include, Bridgestone, ExxonMobil, QBE, Sherwin Williams, Geodis, Interamerican Development Bank (IADB), Imerys and Roche.

Early in his career, Jorge conducted research on animal behavior for the University of Buenos Aires and was the co-founder of the Elpis Foundation, a group of professionals focused on educational transformation and social and ecological projects in Argentina.

Later, Jorge served as Executive Director of the Búzios Atlantic Forest Ecological Institute in the state of Rio de Janeiro in Brazil, as a Manager of School Programs for the Conflict Center in Denver, CO, USA and as a faculty member in the University of Colorado’s Chancellor’s Leadership Studies Program (CLSP) teaching Foundations of Leadership for the 21st Century.

One significant example of Jorge’s effectiveness is the work he did as the architect and facilitator of a series of leadership and communication trainings for frontline managers at Lojas Renner-Brazil. Yearly, these workshops impacted more than 3,000 employees nationwide and not only reduced turnover, but also increased internal and external client satisfaction.

Jorge is a certified virtual instructor, mediator and MBTI practitioner, he also holds a Master’s degree in Biology from the University of Buenos Aires

His education, training and extensive experience equip him with unique insights into a wide range of industries and educational settings in the US as well as the Spanish- and Portuguese-speaking world. After living in Brazil for seven years and the US for nine, Jorge returned to Buenos Aires in 2011, where he was born and raised.

Marilynn Draxl, Ph.D.

Senior Consultant // Maryland

Leadership Development, Strategic Management

Marilynn Draxl is an organizational psychologist who has supported companies with her expertise in the fields of organizational and leadership development, performance systems and strategy management.

Read Full Bio
Marilynn presently consults with firms in need of proficiency in organizational behavior, performance systems, leadership/executive development and strategy management. She also serves as a global leadership and HR consultant, helping companies develop leadership pipelines and improve their talent development processes and programs.

Since 2005, Marilynn has conducted needs analyses for AMD, Corning and Wyeth and developed and delivered leadership programs for Philips, AMD, Chemtura, Crayola, Corning, Harris Communications, FINRA, University of Pennsylvania Healthcare Systems, Lockheed Martin, Carefirst and the US Postal Service.

Marilynn has also worked for the Strategic Management Group, an international consulting and training company. As part of their Solutions Integration Group, she was responsible for working with organizations to improve the implementation of strategic initiatives through the use of simulation in blended learning solutions.

She served as a developmental coach for senior leaders and executives in institutions and companies such as Allergan, AMD, American Water, Corning, IRS, Philips, Veritas and the Federal Reserve Bank of NY.

Katherine McHugh

Senior Consultant // Boston

Mindfulness, Personal Development

Katherine McHugh brings about positive change at the individual and organizational levels through the practice of mindfulness. She brings over 29 years of personal practice and over 16 years of experience as a personal development consultant and mindfulness educator.

Read Full Bio
With a Master’s Degree in Comparative Contemplative Practices, Katherine trained at the renowned Center for Mindfulness in Medicine, Health Care and Society at the University of Massachusetts Medical School.

Working with companies of various sizes and scope including: Aetna, Hubspot, Hasbro, Hubbard Hall, ITG, Laticrete, Progress Software, and Shire Pharmaceuticals, Katherine brings a tailored approach to each group, team and organization. She has successfully coached CEOs, business leaders and students to learn to live with more intention and focus, to promote healing, to wholly thrive.

Katherine has led seminars and retreats at Harvard Law School, Harvard Dental School, Wellesley College and Boston College. A regular contributor to the health and wellness platform MeQuilibrium, Katherine is the creator and voice of the MeQuilibrium Mindfulness Meditation Series. Collaborating with Hasbro, she produced mindfulness videos for children and teens as part of the Be Fearless Be Kind Initiative whose mission it is to nurture empathy, calm and compassion in youth globally. In addition, she was a consultant for Emindful, providing live on-line classes in mindfulness across the United States and Canada.

Katherine serves on the board of the New England Women’s Leadership Initiative and the Epiphany School in Boston.

Ryan McCarthy

Senior Consultant // Dallas

Sales Strategy, Sales + Service Performance Improvement

Ryan McCarthy’s expertise includes sales revenue growth strategy, sales team skill development, major account deal procurement and cost management. He is passionate about growing companies and their people.

Read Full Bio
Ryan is passionate about growing companies and their most important asset – their people.

Ryan has led multi-year performance development engagements with Shell Energy, American Airlines, Emerson Process Management, SPX, Corning and National Instruments. He is frequently described by executive leadership as a change agent both through enhancing strategic direction and a commanding presence as a facilitator with demanding audiences in complex environments.

Ryan received his MBA from SMU’s Cox School of Business where he graduated as Salutatorian with Beta Gamma Sigma Honors. He received his bachelor of science from Indiana’s Kelley School of Business where he played men’s tennis and was recognized as an Academic All-American.

Ryan serves on the Board for the Dallas Light House for the Blind – a non-profit that employs 250 individuals affected by blindness and has been serving the Dallas community for 80 years.

Ray Ingersoll

Senior Consultant // Atlanta


Sales, Performance Improvement

In addition to being a Senior Consultant at JMReid Group, Ray is a published author, frequent radio show guest and host, as well as a sought-after public speaker.

Read Full Bio

In addition to being a Senior Consultant at JMReid Group, Ray is also the founder of The Ingersoll Group, a published author, frequent radio show guest and host, as well as a sought-after public speaker.

Ray began his career within the telecommunications industry, eventually becoming the Director for National and Global Accounts for MCI and leading a sales and support team responsible for over a quarter of a billion dollars in annual revenue.

Ray’s work within the performance improvement industry began in the late 1990’s and since that time Ray and his teams have worked directly with the sales professionals and executives of nearly half of the US Fortune 500, including five of the ten largest sales organizations in the world.

Ray has assisted organizations such as AT&T, Google, Delta, Mazda and Pfizer in the procurement and retention of over $3 billion of revenue. Ray currently works with clients with locations in over 20 countries and has recently expanded his own footprint with locations in Canada, Australia and the UK.

Ray has served on various boards of trustees and directors, including currently serving on the Board of Advisors for the College of Entrepreneurship at the University of Tampa. He is also the recipient of the Congressional Medal of Merit.

Ray resides in Atlanta with his wife Catherine and two children, Caitlin and William.


Barbara Drastik Deforges

Senior Consultant // France

Leadership, Sales, Sales Management

Barbara Drastik Deforges has been a coach, consultant and facilitator for over 20 years. She is a German citizen, lives in France and is fluent in French, German and English. She has worked with many international companies in more than 20 countries around the globe.

Read Full Bio
Barbara is involved in all aspects of leadership development and has designed and delivered training courses for large global organizations in the following areas: leadership and management, intercultural communication, diversity and inclusion, change management, sales and sales management, customer experience and service excellence, communication and team development.

She has trained and coached more than 10,000 people worldwide in all sectors of industry, including petrochemical, finance and banking, high tech companies, professional services, aerospace, retail, luxury, hotel and telecom, as well as non-profit organizations like hospitals and administrations.

In one of her recent assignments Barbara coached senior and executive leaders at EADS participating in a large global strategic initiative in which they had to work in teams cross-culturally to present and sell, internally, a feasible innovation project to sister companies in Brazil.

Barbara has certifications in various personality tools like Enneagramm, SDI and uses MBTI on a regular basis. She has a Masters in translation and interpretation, obtained at the USHS in Stasbourg, France.


Maureen Chester

Senior Consultant // Italy

Leadership, Sales, Communication Skills, Coaching

A training consultant and coach with significant experience in working with multilingual/multicultural individuals and groups in Europe. Coming from a mixed background herself, half Irish and half Italian, Maureen is skilled at working with trainees/coachees who have English as a second language.

Read Full Bio

Before becoming a trainer and coach 22 years ago, Maureen worked as a salesperson and account manager in two multinational companies: A.C. Nielsen and American Express respectively. She therefore brings a tangible sales experience to her trainings, as well as the know-how that comes from having worked within large organizations with a focus on brand image and service excellence. In combining her sales and training expertise, Maureen focuses on linking learning objectives with business goals.

Clients she has worked with include: Accenture, Achieve Breakthrough, American Express, Amgen Biotech Co, Apple, Avaya, Arcadis, Balloon, Banca Mediolanum, Bausch & Lomb, Belmond Hotels, Boehringer Inghelheim, Bristol Myers Squibb, Carlson Wagon-Lit Travel, Cisco, Coca-Cola, Covidien, Deutsche Bank, DuPont-Lycra Div., Elanco (Lilly), Eurasia, ExxonMobil, Farnell, Ferragamo, Flextronics, Hp & HpE, Hilti, IFAD (International Fund for Agricultural Development) Intel, Loro Piana, McAfee, Masterfoods, Merck, Microsoft, Nielsen, Nike, Pentair, Quest, Quintiles,  RCCL (Royal Caribbean Cruises), Roche, Rubicon, Skype, Starwood Hotels & Resorts Worldwide, Skype, St. Jude Medical, Swarovski, Symantec, Talend, Tiscali Digital Advertising, ViiV (Pfizer), Western Union.

Maureen’s main competency areas are:

Leadership – developing high performing individuals, facilitating leadership within conflict, fostering motivation and change management, creating awareness for women in business.

Sales training and communication – helping salespeople share subject matter expertise with higher level players (clients and/or internal management) to influence high level decisions so that the best outcome is generated.

Coaching – supporting learning and change for executives and managers.

Maureen’s professional qualifications also include Psychological and Counseling Studies. She is a certified trainer by the Italian Association of Trainers (A.I.F.). She is a native English and Italian speaker and is fluent in conversational French.

In her spare time Maureen enjoys being immersed in the countryside where she lives north of Rome, close to the regions of Umbria and Tuscany. She is involved in community work in her town both with the Musical Association and helping young people to be ready for work interviews and opportunities.

Bernard Candel

Senior Consultant // Netherlands

Sales Effectiveness, Team Performance Improvement

Bernard Candel is an entrepreneur based in the Netherlands. He has been working as a business owner, facilitator, coach and consultant for 15 years – he is passionate about creating work performance with job fulfillment.

Read Full Bio
Bernard studied law in Amsterdam, worked for AKZO, SHV, ALDI, Boedelbak. He is based in the Netherlands. Bernard is an entrepreneur. He has been working as a business owner, facilitator, coach and consultant for 15 years – he is passionate about creating work performance with job fulfillment.

During his career, he has experienced many different facets of business, which has contributed to his understanding of overall business issues, systems and processes throughout the value chain. He has been responsible for developing and delivering go-to-market strategies and breaking ground through organizational change initiatives, working with a variety of organizations in support of their commercial and strategic aims.

Areas of expertise:

  • Strategy Implementation
  • Sales Effectiveness
  • Management Effectiveness
  • Performance Coaching
  • Entrepreneurship
  • Team Performance Improvement

Bernard has worked in many countries around the globe, selling, consulting and facilitating in English, German and Dutch. His thorough understanding of inter-cultural differences enriches his work, enhances impact and produces tangible results.

Walter Machold

Senior Consultant // Germany

Leadership Development, Sales Management, Coaching

Walter H. Machold was born in Germany and grew up in Austria. He has lived and worked in Austria, USA, Czech Republic and Germany. Walter spent most of his career (20+ years) in the industry.

Read Full Bio
As a leader Walter experienced and managed within three different business models of the health care industry:

  • Diagnostics with Bayer and Abbott Laboratories (Austria and USA)
  • Pharmaceuticals with Abbott Laboratories (Czech and Slovak Republic)
  • Medical Devices with Guidant (Central & Eastern Europe and Germany)

Within the training and development industry his main topics are leadership (specifically the development and support of new leaders), sales and sales Management, use of tablet-computers in sales calls and sales management, customer service, product launches, creating and developing key opinion leader networks, team development and coaching. The immediate feedback is “… someone who walked in our shoes, understands our situation and actually experienced himself what he is talking about …”

Walter holds a master’s degree from the University of Vienna in management and IT and started in the financial sector before moving into the health care industry. Today he lives partly in Germany and in Austria and when time allows is passionate about teaching and coaching soft skills for medical doctors in hospitals.

Poh Chean Long

Senior Consultant // Kuala Lumpur, Singapore

Leadership, Management, Organizational Development

An accountant by professional qualification, PC’s experience over the last 20 years has primarily been in the area of leadership, management, organizational development, human resource training and development.

Read Full Bio
The shift from accountancy to OD and HR consulting came as a result of PC’s then employer going through significant structural and process changes. PC understands change having gone through it as well as consulted with clients on it.

A special focus of his is the integration of human resource development with the business planning and organization development strategies for high performing enterprises. PC believes strongly in the experiential learning approach for long-lasting personal, team and corporate transformation.

Clients consult PC for design of customized learning as well as delivery of off-the-shelf learning solutions. It could be for a simple half day teambuilding program, a high level leadership development program or a complex strategic and business planning working session. He draws on his vast experience working with leaders, executives and teams from a diverse range of organizations and industries. His auditing and accountancy training developed his keen eye for details and discipline whilst his consulting experience has developed his leadership, communication and relational skills. His facilitation skills are highly appreciated as he is able to connect the dots in bridging theory to real world situations.

PC knows he needs to stay current and relevant in a constantly changing and challenging business environment. As such he invests a significant amount of time and money in learning and acquiring new skills and tools. PC is certified to use SYMLOG™. SYMLOG is an acronym for System for the Multi-level Observation of Groups originally developed by Professor Emeritus Robert Bales in Harvard University. PC also uses personality profiling tools such as DiSC™ and Facet5 where appropriate. As a global resource facilitator for GP Strategies, PC is also trained to run several client-specific programs across the regions covering leadership, team, performance, customer centricity and career development.

PC started his career with Coopers & Lybrand (present PwC). His 17 years of working experience with PwC ranged from auditing, insolvency, business turnaround, financial management to organizational change and performance management, learning and development. As such, PC had accumulated a reservoir of real life experiences, stories and anecdotes.