Meet JMReid Group

“John’s group is among the best training teams I’ve ever encountered. My company brought in JMReid Group to provide leadership training almost two years ago. The concept shared, and more importantly, the way the concepts were shared have stuck with me. I use those learnings daily and, as I have been promoted a couple times since, I actually find that they are growing in importance for myself and my team. Thanks to John and his team for helping accelerate my career and personal trajectory.”

– John Brandt, Director, Service Operations, MINDBODY

John and his team are unique because they listen first and then deliver excellent design/delivery that meets our strategic business needs. So many other groups will push their canned programs at you. With John’s guidance, his team custom built and delivered a global post-merger integration program that was effective for three separate integrations. The feedback from participants has been extremely positive, and John has truly leveraged his experience in the industry to engender trust and credibility with both the participants and the local management teams.

— Marion Witte, DSM Pharmaceuticals

John Reid

President and CEO / New Jersey

Specialties:

Leadership, Process Improvement, Sales Effectiveness

John Reid started JMReid Group to provide relevant learning solutions that would lead to new, more productive behaviors. He believes highly-engaging content and a focus on being relevant to the participants’ real world is what makes the difference.

John Reid is Founder, President and lead designer of JMReid Group, a global behavior change organization specializing in leadership, development, sales effectiveness and skill enhancement. John is unique in the training development space, having spent much of his career within industry.

After John survived three bouts of cancer, he decided to pursue his passion for learning and development. John pursued this passion with a belief that people could get better and wanted to get better, but it was often the manner of which traditional training is designed and delivered that made this desire for growth difficult.

As the lead designer for JMReid Group, John shifts the design emphasis from models and intellectual property to a learning experience that is relevant to the learner’s real world, taps into participants’ wisdom and is engaging and sustainable.

This approach recognizes that:

  • Context is king (we are model agnostic)
  • There is real wisdom in the room (the participants) and out of the room (the latest thinking)
  • Design matters, both in and out of the classroom

Within the program design, whether it is virtual or in person, John is passionate that:

  1. Learning should be fun. If people are having fun, they are more engaged. John embraces and believes in the line, “When people are laughing, they are listening.” And, he would argue, when people are laughing, they are also learning.
  2. Be bold.People pay for insight. Learners want to leave with something they didn’t know coming into the session. So, we strive to bring the latest thinking learners may not have been exposed to that will trigger them into thinking and acting differently.
  3. Explore the paradox.With any subject, you can have the learner explore the paradox at the beginning. It is a real disservice this isn’t incorporated into learning and development more. For example, accountability. There is tension there – are we all accountable as a group or is an individual ultimately accountable? Exploring this first opens up the learner to the possibility of a new way of thinking – which John believes is the ultimate goal of training.

John has built a reputation for providing cutting-edge, client-focused solutions that deliver business results. He spearheaded the design of a breakthrough program on building relationships, leveraging both neuro and social science. He also created and implemented a learning strategy for a major pharmaceutical company, as well as designed and delivered a comprehensive sales effectiveness program for a leading packaging firm.

John’s learning strategies have effectively worked across industries. Key client engagements that John has led include EY, DSM, ProAmpac, Ryerson and MUFG.

John Reid

President and CEO / New Jersey

Specialties:

Leadership, Process Improvement, Sales Effectiveness

John Reid started JMReid Group to provide relevant learning solutions that would lead to new, more productive behaviors. He believes highly-engaging content and a focus on being relevant to the participants’ real world is what makes the difference.

John Reid is Founder, President and lead designer of JMReid Group, a global behavior change organization specializing in leadership, development, sales effectiveness and skill enhancement. John is unique in the training development space, having spent much of his career within industry.

After John survived three bouts of cancer, he decided to pursue his passion for learning and development. John pursued this passion with a belief that people could get better and wanted to get better, but it was often the manner of which traditional training is designed and delivered that made this desire for growth difficult.

As the lead designer for JMReid Group, John shifts the design emphasis from models and intellectual property to a learning experience that is relevant to the learner’s real world, taps into participants’ wisdom and is engaging and sustainable.

This approach recognizes that:

  • Context is king (we are model agnostic)
  • There is real wisdom in the room (the participants) and out of the room (the latest thinking)
  • Design matters, both in and out of the classroom

Within the program design, whether it is virtual or in person, John is passionate that:

  1. Learning should be fun. If people are having fun, they are more engaged. John embraces and believes in the line, “When people are laughing, they are listening.” And, he would argue, when people are laughing, they are also learning.
  2. Be bold.People pay for insight. Learners want to leave with something they didn’t know coming into the session. So, we strive to bring the latest thinking learners may not have been exposed to that will trigger them into thinking and acting differently.
  3. Explore the paradox.With any subject, you can have the learner explore the paradox at the beginning. It is a real disservice this isn’t incorporated into learning and development more. For example, accountability. There is tension there – are we all accountable as a group or is an individual ultimately accountable? Exploring this first opens up the learner to the possibility of a new way of thinking – which John believes is the ultimate goal of training.

John has built a reputation for providing cutting-edge, client-focused solutions that deliver business results. He spearheaded the design of a breakthrough program on building relationships, leveraging both neuro and social science. He also created and implemented a learning strategy for a major pharmaceutical company, as well as designed and delivered a comprehensive sales effectiveness program for a leading packaging firm.

John’s learning strategies have effectively worked across industries. Key client engagements that John has led include EY, DSM, ProAmpac, Ryerson and MUFG.

Andrew Reid

Director of Sales / Pennsylvania

Specialties:

Instructional Design, Sales, Writing

With his background in education, Andrew brings vibrant energy to the design and facilitation of our learning solutions. Andrew works with clients to provide learner-centric training via creative design and engaging facilitation. He loves to guide learners on the path to meaningful growth

Andrew taught for five years in urban and suburban schools in the Philadelphia region. Throughout his experience as a teacher, he became skilled at using multiple modalities in learning design, collaborating with various stakeholders on long-term projects and driving instruction through data and neuroscience. He brings these abilities to JMReid Group to create and deliver world-class programs.

Andrew works with his clients to provide learner-centric training through creative design and engaging facilitation. He loves to guide the learner on the path to meaningful growth. Andrew is deft at adjusting his facilitation skillset to match the audience—he has led groups of rising partners at a multinational financial services firm, tenured staff in retail and rising managers in big tech. Andrew excels in focusing on the learner experience and leveraging the wisdom in the room to guide learners.

Andrew received his M.Ed. from Chestnut Hill College. He received his Bachelor of Arts from the University of Maryland.

Andrew Reid

Director of Sales / Pennsylvania

Specialties:

Instructional Design, Sales, Writing

With his background in education, Andrew brings vibrant energy to the design and facilitation of our learning solutions. Andrew works with clients to provide learner-centric training via creative design and engaging facilitation. He loves to guide learners on the path to meaningful growth

Andrew taught for five years in urban and suburban schools in the Philadelphia region. Throughout his experience as a teacher, he became skilled at using multiple modalities in learning design, collaborating with various stakeholders on long-term projects and driving instruction through data and neuroscience. He brings these abilities to JMReid Group to create and deliver world-class programs.

Andrew works with his clients to provide learner-centric training through creative design and engaging facilitation. He loves to guide the learner on the path to meaningful growth. Andrew is deft at adjusting his facilitation skillset to match the audience—he has led groups of rising partners at a multinational financial services firm, tenured staff in retail and rising managers in big tech. Andrew excels in focusing on the learner experience and leveraging the wisdom in the room to guide learners.

Andrew received his M.Ed. from Chestnut Hill College. He received his Bachelor of Arts from the University of Maryland.

Kelley Nicholson

Director of Operations / Illinois

Specialties:

Planning + Organization, Project Management, Coaching

Kelley Nicholson is the Director of Operations at JMReid Group, a leading performance improvement and development organization. She organizes and oversees the day-to-day operations of JMReid Group, ensuring operational efficiency, productivity and performance.

Kelley Nicholson is the Director of Operations at JMReid Group, a leading performance improvement and development organization. She organizes and oversees the day-to-day operations of JMReid Group, ensuring operational efficiency, productivity and performance.

With over 14 years in the learning and development and professional services industries, Kelley brings expertise and a multitude of skills to JMReid Group. In addition to leading the inner workings of the company, she is a seasoned project manager with extensive experience leading and managing large-scale conferences and other training-related initiatives. Her approach to training, development and project management focuses on effective leadership, motivation, engagement and collaboration.

In her five years with JMReid Group, Kelley has accelerated the growth and development of the organization through planning, monitoring and optimizing the running of the day-to-day business. She also manages projects from inception to completion, performing varied roles and ensuring stakeholder satisfaction. Kelley specializes in complex projects with multiple stakeholders, deadlines and key milestones, leading multidisciplinary teams to success. Her experience within the industry includes:

  • Partnering with company leadership to make decisions for operational activities and to set strategic goals
  • Planning, monitoring and optimizing the day-to-day running of the business to ensure growth and proficiency
  • Managing and overseeing of employees, including mentorship and career development
  • Evaluating processes and procedures, making necessary adjustments to ensure company heath and efficiency
  • Managing contracting and procurement processes
  • Coordinating resource allocation, preparation and communication
  • Overseeing client support processes, providing direction to enhancing client satisfaction
  • Reviewing and tracking financial information to promote profitability
  • Managing relationships with external partners and vendors
  • Project scoping, including requirements gathering, concepting, project plan creation, staffing and budgeting
  • Project managing, including stakeholder management, facilitator preparation, vendor management, execution and course assessment
  • Owning project management best practices and standards
  • Meeting and event planning, including event goals and themes, production elements, food and beverage selection, vendor management and transportation details

Kelley was previously a Manager in the Advisory Project Management and Implementation group at PricewaterhouseCoopers (PwC) in the Learning and Development department, where she focused on onboarding, milestone and leadership conferences of 300 to 2,000+ participants. Kelley holds a Bachelor of Science in Leisure Studies from the University of Illinois at Urbana-Champaign and a Masters in Counseling from DePaul University.

Kelley Nicholson

Director of Operations / Illinois

Specialties:

Planning + Organization, Project Management, Coaching

Kelley Nicholson is the Director of Operations at JMReid Group, a leading performance improvement and development organization. She organizes and oversees the day-to-day operations of JMReid Group, ensuring operational efficiency, productivity and performance.

Kelley Nicholson is the Director of Operations at JMReid Group, a leading performance improvement and development organization. She organizes and oversees the day-to-day operations of JMReid Group, ensuring operational efficiency, productivity and performance.

With over 14 years in the learning and development and professional services industries, Kelley brings expertise and a multitude of skills to JMReid Group. In addition to leading the inner workings of the company, she is a seasoned project manager with extensive experience leading and managing large-scale conferences and other training-related initiatives. Her approach to training, development and project management focuses on effective leadership, motivation, engagement and collaboration.

In her five years with JMReid Group, Kelley has accelerated the growth and development of the organization through planning, monitoring and optimizing the running of the day-to-day business. She also manages projects from inception to completion, performing varied roles and ensuring stakeholder satisfaction. Kelley specializes in complex projects with multiple stakeholders, deadlines and key milestones, leading multidisciplinary teams to success. Her experience within the industry includes:

  • Partnering with company leadership to make decisions for operational activities and to set strategic goals
  • Planning, monitoring and optimizing the day-to-day running of the business to ensure growth and proficiency
  • Managing and overseeing of employees, including mentorship and career development
  • Evaluating processes and procedures, making necessary adjustments to ensure company heath and efficiency
  • Managing contracting and procurement processes
  • Coordinating resource allocation, preparation and communication
  • Overseeing client support processes, providing direction to enhancing client satisfaction
  • Reviewing and tracking financial information to promote profitability
  • Managing relationships with external partners and vendors
  • Project scoping, including requirements gathering, concepting, project plan creation, staffing and budgeting
  • Project managing, including stakeholder management, facilitator preparation, vendor management, execution and course assessment
  • Owning project management best practices and standards
  • Meeting and event planning, including event goals and themes, production elements, food and beverage selection, vendor management and transportation details

Kelley was previously a Manager in the Advisory Project Management and Implementation group at PricewaterhouseCoopers (PwC) in the Learning and Development department, where she focused on onboarding, milestone and leadership conferences of 300 to 2,000+ participants. Kelley holds a Bachelor of Science in Leisure Studies from the University of Illinois at Urbana-Champaign and a Masters in Counseling from DePaul University.

Kate Reid

Program Manager /  Washington, D.C. 

Specialties:

Leadership Development, Instructional Design, Coaching

With a strong belief in ‘listening to understand’, Kate works closely with clients to investigate key challenges and develop and deliver custom solutions resulting in positive business impact.

Kate Reid brings over seven years of experience in the talent acquisition and client management space to the JMReid Group team. While leveraging industry experience in business development, client relations and strategic planning, she brings the ability to cultivate relationships resulting in client-focused solutions. With a strong belief in ‘listening to understand’, Kate works closely with clients to investigate key challenges and develop and deliver custom solutions resulting in positive business impact. 

Kate resides in Washington, D.C. and received her Bachelor of Arts from the University of Maryland, College Park. 

Kate Reid

Program Manager /  Washington, D.C. 

Specialties:

Leadership Development, Instructional Design, Coaching

With a strong belief in ‘listening to understand’, Kate works closely with clients to investigate key challenges and develop and deliver custom solutions resulting in positive business impact.

Kate Reid brings over seven years of experience in the talent acquisition and client management space to the JMReid Group team. While leveraging industry experience in business development, client relations and strategic planning, she brings the ability to cultivate relationships resulting in client-focused solutions. With a strong belief in ‘listening to understand’, Kate works closely with clients to investigate key challenges and develop and deliver custom solutions resulting in positive business impact. 

Kate resides in Washington, D.C. and received her Bachelor of Arts from the University of Maryland, College Park. 

Casey Shiley

Senior Consultant / Texas

Specialties:

Planning, Instructional Design, Growing Learners

Casey’s passion for connecting people with ideas grounds her foundational philosophy that innovation sustains motivation and contributes to individual and team achievement. During her time in the public school system, Casey focused on building bridges from theory to practice as a district-wide curriculum developer and trainer. She remains centered in her belief that there is no progress towards growth without reflection on process.

Casey Shiley has spent the last five years growing high school learners in San Antonio, Texas. With proven and inclusive strategies, she worked to effectively deliver content with a clarity that fostered reciprocal communication. During her time in the public school system, Casey focused on building bridges from theory to practice as a district-wide curriculum developer and trainer. As a departmental team lead, she built participatory communities by empowering the voices of students and teachers alike. 

Casey brings to JMReid Group an aptitude for goal-setting and monitoring, an ability to plan with the end in mind and an adherence to targeted objectives; she remains centered in her belief that there is no progress towards growth without reflection on process. Casey’s passion for connecting people with ideas grounds her foundational philosophy that innovation sustains motivation and contributes to individual and team achievement.

Casey earned a Masters in Teaching and Curriculum & Instruction from the University of the Incarnate Word and a Bachelors in English & Textual Studies from the University of Denver.

Casey Shiley

Senior Consultant / Texas

Specialties:

Planning, Instructional Design, Growing Learners

Casey’s passion for connecting people with ideas grounds her foundational philosophy that innovation sustains motivation and contributes to individual and team achievement. During her time in the public school system, Casey focused on building bridges from theory to practice as a district-wide curriculum developer and trainer. She remains centered in her belief that there is no progress towards growth without reflection on process.

Casey Shiley has spent the last five years growing high school learners in San Antonio, Texas. With proven and inclusive strategies, she worked to effectively deliver content with a clarity that fostered reciprocal communication. During her time in the public school system, Casey focused on building bridges from theory to practice as a district-wide curriculum developer and trainer. As a departmental team lead, she built participatory communities by empowering the voices of students and teachers alike. 

Casey brings to JMReid Group an aptitude for goal-setting and monitoring, an ability to plan with the end in mind and an adherence to targeted objectives; she remains centered in her belief that there is no progress towards growth without reflection on process. Casey’s passion for connecting people with ideas grounds her foundational philosophy that innovation sustains motivation and contributes to individual and team achievement.

Casey earned a Masters in Teaching and Curriculum & Instruction from the University of the Incarnate Word and a Bachelors in English & Textual Studies from the University of Denver.

Margaret Southwell

Senior Consultant / New York

Specialties:

Sales, Negotiation, Business Development

In her 14 years selling in varied environments from startup to corporate (including NBCUniversal, Gizmodo and The Onion), she became keenly aware that every organization has unique strengths and challenges, and is deeply interested in tailoring her facilitation to the needs of each team.

Margaret started her career working in member certification and training at IAB, an industry association focused on digital advertising. There, she saw the impact that blending in-the-field experience with new learnings can have on professional success.

In her 14 years selling in varied environments from startup to corporate (including NBCUniversal, Gizmodo and The Onion), she became keenly aware that every organization has unique strengths and challenges and is deeply interested in tailoring her facilitation to the needs of each team. 

In addition to her sales experience, Margaret gained a knack for in-classroom creativity while instructing and developing middle-school-level English language curriculum in France. With curiosity, boundless energy and a learner-focused lens, Margaret loves to help guide clients on their own paths to growth.

Margaret received her Bachelor of Arts in Classics, Visual Arts and French from Union College in Schenectady, N.Y. She holds a certification in Digital Media Sales from the Interactive Advertising Bureau.

Margaret Southwell

Senior Consultant / New York

Specialties:

Sales, Negotiation, Business Development

In her 14 years selling in varied environments from startup to corporate (including NBCUniversal, Gizmodo and The Onion), she became keenly aware that every organization has unique strengths and challenges, and is deeply interested in tailoring her facilitation to the needs of each team.

Margaret started her career working in member certification and training at IAB, an industry association focused on digital advertising. There, she saw the impact that blending in-the-field experience with new learnings can have on professional success.

In her 14 years selling in varied environments from startup to corporate (including NBCUniversal, Gizmodo and The Onion), she became keenly aware that every organization has unique strengths and challenges and is deeply interested in tailoring her facilitation to the needs of each team. 

In addition to her sales experience, Margaret gained a knack for in-classroom creativity while instructing and developing middle-school-level English language curriculum in France. With curiosity, boundless energy and a learner-focused lens, Margaret loves to help guide clients on their own paths to growth.

Margaret received her Bachelor of Arts in Classics, Visual Arts and French from Union College in Schenectady, N.Y. She holds a certification in Digital Media Sales from the Interactive Advertising Bureau.

Mike Scott

Senior Consultant / Canada

Specialties:

Sales, Leadership, Strategic Teaming

Mike Scott brings a strategic, yet practical and focused perspective to creating and sustaining high-performance, while utilizing his deep and direct experience at leadership levels in North America and Europe.

Mike has 25 years of executive experience in retail and packaged goods industries in North America and Europe, including as President of Operations for Sobeys in Atlantic Canada – leading the turnaround of a $2.6 billion retail and wholesale division of Empire Incorporated – and prior to that as President and CEO of Alfresh Beverages, merging two privately held family firms into a fully integrated organization. Mike also spent 13 years with The Coca-Cola Company in Europe and Canada; as Group Brand Manager in Great Britain responsible for the national introduction of Sprite, Senior Vice-President of Sales in the Canadian bottling system leading a transformation in customer relationship management and ultimately as a member of the Operating Board for The Coca-Cola Greater Europe Group, responsible for channel business development.

Having successfully led high-performance teams in diverse business environments and geographies, Mike has facilitated and consulted extensively across North America and Europe with senior managers and leaders in various industries. Mike focuses on leadership in times of rapid organizational change, and his strengths as a facilitator lie in a highly energizing and engaging approach directly relatable to the participants’ environment.

Mike is an honors graduate in Business Organization and Marketing from Heriot-Watt University in Scotland and is based in Nova Scotia, Canada.

Mike Scott

Senior Consultant / Canada

Specialties:

Sales, Leadership, Strategic Teaming

Mike Scott brings a strategic, yet practical and focused perspective to creating and sustaining high-performance, while utilizing his deep and direct experience at leadership levels in North America and Europe.

Mike has 25 years of executive experience in retail and packaged goods industries in North America and Europe, including as President of Operations for Sobeys in Atlantic Canada – leading the turnaround of a $2.6 billion retail and wholesale division of Empire Incorporated – and prior to that as President and CEO of Alfresh Beverages, merging two privately held family firms into a fully integrated organization. Mike also spent 13 years with The Coca-Cola Company in Europe and Canada; as Group Brand Manager in Great Britain responsible for the national introduction of Sprite, Senior Vice-President of Sales in the Canadian bottling system leading a transformation in customer relationship management and ultimately as a member of the Operating Board for The Coca-Cola Greater Europe Group, responsible for channel business development.

Having successfully led high-performance teams in diverse business environments and geographies, Mike has facilitated and consulted extensively across North America and Europe with senior managers and leaders in various industries. Mike focuses on leadership in times of rapid organizational change, and his strengths as a facilitator lie in a highly energizing and engaging approach directly relatable to the participants’ environment.

Mike is an honors graduate in Business Organization and Marketing from Heriot-Watt University in Scotland and is based in Nova Scotia, Canada.

Corena Chase

Senior Consultant / New York

Specialties:

Leadership + Team Development, Communication, Coaching

Corena Chase designs and delivers customized courses to facilitate organizational change and learning, and to help senior and developing leaders maximize their ability to influence and inspire colleagues and clients.

As a facilitator Corena focuses on creating awareness, challenge and support through experiential learning among peers. As an executive coach, she tailors tools to individual strengths and needs. Corena works in an array of industries including financial services, professional services and entertainment. Her clients include some of Fortune Magazine’s 100 most admired companies, who are committed to creating innovative opportunities to help their employees thrive.

In her previous career as an actor, Corena’s job was to use the study of human behavior, communication and emotional intelligence to walk in other people’s shoes and make sure their views were convincingly conveyed to audiences. As a facilitator and coach her job is to make sure your views are convincingly conveyed to the audience of stakeholders, clients and colleagues that you need to influence and motivate on a daily basis.

This work includes:

  • Executive presence and influencing others
  • Public speaking
  • Managing difficult conversations
  • Developing effective ways to deliver feedback
  • Recognizing and becoming deliberate about the behaviors that define you as a leader
  • Relationship building
  • Alignment with your company culture and managing your brand
  • Time and energy management

Corena earned her coaching certification through The Columbia Executive Coaching Program and is certified by the International Coaching Federation. She has an MFA from Yale University, a BA in theater from Connecticut College and has done extensive coursework in psychology.

Corena Chase

Senior Consultant / New York

Specialties:

Leadership + Team Development, Communication, Coaching

Corena Chase designs and delivers customized courses to facilitate organizational change and learning, and to help senior and developing leaders maximize their ability to influence and inspire colleagues and clients.

As a facilitator Corena focuses on creating awareness, challenge and support through experiential learning among peers. As an executive coach, she tailors tools to individual strengths and needs. Corena works in an array of industries including financial services, professional services and entertainment. Her clients include some of Fortune Magazine’s 100 most admired companies, who are committed to creating innovative opportunities to help their employees thrive.

In her previous career as an actor, Corena’s job was to use the study of human behavior, communication and emotional intelligence to walk in other people’s shoes and make sure their views were convincingly conveyed to audiences. As a facilitator and coach her job is to make sure your views are convincingly conveyed to the audience of stakeholders, clients and colleagues that you need to influence and motivate on a daily basis.

This work includes:

  • Executive presence and influencing others
  • Public speaking
  • Managing difficult conversations
  • Developing effective ways to deliver feedback
  • Recognizing and becoming deliberate about the behaviors that define you as a leader
  • Relationship building
  • Alignment with your company culture and managing your brand
  • Time and energy management

Corena earned her coaching certification through The Columbia Executive Coaching Program and is certified by the International Coaching Federation. She has an MFA from Yale University, a BA in theater from Connecticut College and has done extensive coursework in psychology.

Steve Sheeren

Senior Consultant / California

Specialties:

Leadership, Sales + Negotiation, Growth Mindset

Leveraging more than 20 years of sales and communication skill development experience, Steve creates an engaging and relevant learning environment for clients through his unique blend of insight, energy, conviction and levity.

Steve Sheeren works with clients to enable and inspire the talent in their organization, expand their market presence and enhance client satisfaction. Leveraging more than 20 years of sales and communication skill development experience, Steve creates an engaging and relevant learning environment for clients through his unique blend of insight, energy, conviction and levity.

Sales Performance and Leadership

Clients include: Comcast, Gates Corporation, IBM, Verizon Wireless, Schlumberger, Shell, Corning Cable Services, Ernst & Young (EY), ProAmpac, Apple.

At Apple Retail Stores, Steve facilitated sessions across the country, working with senior management, store management and staff at over 30 stores to reach record-setting revenue and profitability numbers.

Leadership Communication and Change Management/Growth Mindset

Clients include: Union Pacific Railroad, SPX/Marley, Levi Strauss, Emerson, Rogers Communication, Marsh, Mercer, Texas Instruments.

At Texas Instruments Steve facilitated sessions fostering the communication skill growth necessary to lead cross-functional and cross-cultural teams. As a result, TI experienced a double-digit increase in customer satisfaction over the prior year.

Steve holds a Bachelor of Science degree in marketing from the University of Nebraska-Lincoln. As a National Account Manager with Union Pacific Railroad, he had direct sales management and growth responsibility for an account that exceeded $100 million dollars in annual revenue.

Certifications:       

Huthwaite-SPIN Selling

Achieve Global-Professional Selling Skills

VantagePointPerformance – Cracking the Sales Management Code

Acclivus R3 curriculum

Meta-Lucid Growth Mindset Practitioner

Screen Actors Guild/American Federation of Television and Radio Artists – member

Steve Sheeren

Senior Consultant / California

Specialties:

Leadership, Sales + Negotiation, Growth Mindset

Leveraging more than 20 years of sales and communication skill development experience, Steve creates an engaging and relevant learning environment for clients through his unique blend of insight, energy, conviction and levity.

Steve Sheeren works with clients to enable and inspire the talent in their organization, expand their market presence and enhance client satisfaction. Leveraging more than 20 years of sales and communication skill development experience, Steve creates an engaging and relevant learning environment for clients through his unique blend of insight, energy, conviction and levity.

Sales Performance and Leadership

Clients include: Comcast, Gates Corporation, IBM, Verizon Wireless, Schlumberger, Shell, Corning Cable Services, Ernst & Young (EY), ProAmpac, Apple.

At Apple Retail Stores, Steve facilitated sessions across the country, working with senior management, store management and staff at over 30 stores to reach record-setting revenue and profitability numbers.

Leadership Communication and Change Management/Growth Mindset

Clients include: Union Pacific Railroad, SPX/Marley, Levi Strauss, Emerson, Rogers Communication, Marsh, Mercer, Texas Instruments.

At Texas Instruments Steve facilitated sessions fostering the communication skill growth necessary to lead cross-functional and cross-cultural teams. As a result, TI experienced a double-digit increase in customer satisfaction over the prior year.

Steve holds a Bachelor of Science degree in marketing from the University of Nebraska-Lincoln. As a National Account Manager with Union Pacific Railroad, he had direct sales management and growth responsibility for an account that exceeded $100 million dollars in annual revenue.

Certifications:       

Huthwaite-SPIN Selling

Achieve Global-Professional Selling Skills

VantagePointPerformance – Cracking the Sales Management Code

Acclivus R3 curriculum

Meta-Lucid Growth Mindset Practitioner

Screen Actors Guild/American Federation of Television and Radio Artists – member

Sharie Green

Senior Consultant / California

Specialties:

Leadership + Team Development, Emotional Intelligence, Behavioral Neuroscience and Neuroplasticity

In her 20 plus years working with Fortune 500 clients, Sharie Green has experienced first-hand that powerful learning yields powerful business results. 

In her 20 plus years working with Fortune 500 clients, Sharie has experienced first-hand that powerful learning yields powerful business results. This fundamental truth has been the driving force of her work to date.

Throughout her career, Sharie has helped her clients achieve enhanced organizational performance by developing the leadership and behavioral talents of their most valuable assets – their people.

Sharie’s personal aim is to create relevance and resonance for her clients. She believes there is nothing more powerful than when working professionals have those “ah-ha” moments of discovery that lead them to better work experiences and improved personal performance.

Her facilitation style can be described as a fine blend of vitality and business savvy, and here’s what some of her clients have said about her: “Her energy was contagious. I really enjoyed working with her”; “Extremely concise and well spoken. She is one of the best communicators/instructors I have ever had through all 24 years of my educational experiences.”; “She is passionate about the learning event, and it is encouraging to see her just standing there. We all feel the energy”; “Sharie is extremely knowledgeable. [Our organization] can really benefit more from bringing her to the company. She is bright, personable, relatable and great!!”

Sharie has a master’s degree in Speech Communication, and as a facilitator and business consultant, she has worked with a variety of clients, from supervisor to C-suite, in a wide range of industries. Her areas of expertise include Social and Emotional Intelligence, Diversity & Inclusion, Communication, Teambuilding, Performance Improvement, Employee Engagement, Innovation, Leading Change, and she is certified in SOCIAL STYLES, Lean Six Sigma, Managing Personal Growth and Myers-Briggs (MBTI).

Outside of work, Sharie’s “joie de vivre” is her joy of “all things active.” She is a former competitive ice-skater and a former NCAA Division I school record holder for the triple jump. Since her days of intense competition are behind her, she enjoys recreational activities such as salsa dancing, hiking, and biking. In addition to being physically active, Sharie is active in her community seeking to maintain and protect its ecological and natural resources.

Sharie Green

Senior Consultant / California

Specialties:

Leadership + Team Development, Emotional Intelligence, Behavioral Neuroscience and Neuroplasticity

In her 20 plus years working with Fortune 500 clients, Sharie Green has experienced first-hand that powerful learning yields powerful business results. 

In her 20 plus years working with Fortune 500 clients, Sharie has experienced first-hand that powerful learning yields powerful business results. This fundamental truth has been the driving force of her work to date.

Throughout her career, Sharie has helped her clients achieve enhanced organizational performance by developing the leadership and behavioral talents of their most valuable assets – their people.

Sharie’s personal aim is to create relevance and resonance for her clients. She believes there is nothing more powerful than when working professionals have those “ah-ha” moments of discovery that lead them to better work experiences and improved personal performance.

Her facilitation style can be described as a fine blend of vitality and business savvy, and here’s what some of her clients have said about her: “Her energy was contagious. I really enjoyed working with her”; “Extremely concise and well spoken. She is one of the best communicators/instructors I have ever had through all 24 years of my educational experiences.”; “She is passionate about the learning event, and it is encouraging to see her just standing there. We all feel the energy”; “Sharie is extremely knowledgeable. [Our organization] can really benefit more from bringing her to the company. She is bright, personable, relatable and great!!”

Sharie has a master’s degree in Speech Communication, and as a facilitator and business consultant, she has worked with a variety of clients, from supervisor to C-suite, in a wide range of industries. Her areas of expertise include Social and Emotional Intelligence, Diversity & Inclusion, Communication, Teambuilding, Performance Improvement, Employee Engagement, Innovation, Leading Change, and she is certified in SOCIAL STYLES, Lean Six Sigma, Managing Personal Growth and Myers-Briggs (MBTI).

Outside of work, Sharie’s “joie de vivre” is her joy of “all things active.” She is a former competitive ice-skater and a former NCAA Division I school record holder for the triple jump. Since her days of intense competition are behind her, she enjoys recreational activities such as salsa dancing, hiking, and biking. In addition to being physically active, Sharie is active in her community seeking to maintain and protect its ecological and natural resources.

Matthew Woolsey, ED.D.

Senior Consultant / Washington

Specialties:

Communication, Leadership, Team Development, Coaching

Matthew Woolsey has over 20 years of education and practical-based leadership, strategy and implementation experience helping clients find the optimal developmental solution.

Matthew has led training and leadership development initiatives at ZS Associates (and other organizations crossing all business sectors and geographical locations), a multinational consulting firm, which included curriculum leadership design company-wide (North America, Europe, and Asia); his doctorate and subsequent research specializes on Asian Indian leadership. Research and writing on contemporary Asian and Pacific Islander issues continues to inform his leadership training and coaching – see the recent 2014 Asia Society Corporate Survey publication on Asian American employees working in American Fortune 500 companies.

Learning programs under Matthew’s leadership have received external recognition by the Association of Professional Communication Consultants, Consulting.Com Magazine and Experience.com. Matthew has extensive international market experience, with a special knowledge of India, combining human capital program development with hands-on delivery and coaching. Matthew worked at The Executive Technique teaching executives best practices in oral delivery and gravitas with emphasis on coalition building, collaboration and leading cross-cultural teams.

Matthew is an executive coach for senior executives representing multiple industries and sectors. He is also an adjunct professor teaching courses in public speaking and critical thinking. He has an Ed.D. in Higher Education & Organizational Change from Benedictine University; M.A. in Higher Education Administration; B.A. in Communication from Washington State University (recipient of the W.S.U.  Edward R. Murrow Award for excellence in broadcasting).

Matthew Woolsey, ED.D.

Senior Consultant / Washington

Specialties:

Communication, Leadership, Team Development, Coaching

Matthew Woolsey has over 20 years of education and practical-based leadership, strategy and implementation experience helping clients find the optimal developmental solution.

Matthew has led training and leadership development initiatives at ZS Associates (and other organizations crossing all business sectors and geographical locations), a multinational consulting firm, which included curriculum leadership design company-wide (North America, Europe, and Asia); his doctorate and subsequent research specializes on Asian Indian leadership. Research and writing on contemporary Asian and Pacific Islander issues continues to inform his leadership training and coaching – see the recent 2014 Asia Society Corporate Survey publication on Asian American employees working in American Fortune 500 companies.

Learning programs under Matthew’s leadership have received external recognition by the Association of Professional Communication Consultants, Consulting.Com Magazine and Experience.com. Matthew has extensive international market experience, with a special knowledge of India, combining human capital program development with hands-on delivery and coaching. Matthew worked at The Executive Technique teaching executives best practices in oral delivery and gravitas with emphasis on coalition building, collaboration and leading cross-cultural teams.

Matthew is an executive coach for senior executives representing multiple industries and sectors. He is also an adjunct professor teaching courses in public speaking and critical thinking. He has an Ed.D. in Higher Education & Organizational Change from Benedictine University; M.A. in Higher Education Administration; B.A. in Communication from Washington State University (recipient of the W.S.U.  Edward R. Murrow Award for excellence in broadcasting).

Erica Ross

Senior Consultant / Texas

Specialties:

Strategic Planning, Communication, Diversity + Inclusion

Erica Ross is a skilled and resourceful facilitator with a passion for creating rich and impactful learning environments. Her background in multicultural marketing has equipped her with the skills to understand, engage and inspire diverse audiences

A trained strategist, Erica is an adept storyteller and loves passing these and other skills along to her trainees. She uses a unique blend of creative and practical exercises to create a learning environment that’s exciting and experiential, organically guiding participants to their full potential. Her goal is to unlock participants’ unique strengths, allowing them to offer the best of themselves to their organizations.

Bilingual in Spanish, Erica has partnered with clients throughout the US, Latin America as well as Europe. Some of these include L’Oreal, Google and General Motors. She is passionate about movement-based learning and is working on incorporating body and breath work into her facilitation repertoire. In her free time she enjoys riding her bike, urban gardening and is proud to have shaken Ban Ki Moon’s hand.

Erica holds an MBA from Fairleigh Dickinson University with a concentration in International Marketing and a BA from the University of Massachusetts in Economics, with a focus on Latin America and the Caribbean. She is also passionate about the performing arts – she is a dancer as well as a dance instructor.

Erica Ross

Senior Consultant / Texas

Specialties:

Strategic Planning, Communication, Diversity + Inclusion

Erica Ross is a skilled and resourceful facilitator with a passion for creating rich and impactful learning environments. Her background in multicultural marketing has equipped her with the skills to understand, engage and inspire diverse audiences

A trained strategist, Erica is an adept storyteller and loves passing these and other skills along to her trainees. She uses a unique blend of creative and practical exercises to create a learning environment that’s exciting and experiential, organically guiding participants to their full potential. Her goal is to unlock participants’ unique strengths, allowing them to offer the best of themselves to their organizations.

Bilingual in Spanish, Erica has partnered with clients throughout the US, Latin America as well as Europe. Some of these include L’Oreal, Google and General Motors. She is passionate about movement-based learning and is working on incorporating body and breath work into her facilitation repertoire. In her free time she enjoys riding her bike, urban gardening and is proud to have shaken Ban Ki Moon’s hand.

Erica holds an MBA from Fairleigh Dickinson University with a concentration in International Marketing and a BA from the University of Massachusetts in Economics, with a focus on Latin America and the Caribbean. She is also passionate about the performing arts – she is a dancer as well as a dance instructor.

Christy Pettit

Senior Consultant / Canada

Specialties:

Organizational Development, Assessments

For 20 years, Christy Pettit has provided innovative leadership, expert advice and successful implementation of organizational development in companies worldwide.

Christy consistently creates strategies that make a lasting difference within businesses, often doubling the value of their internal resources. An original thinker, Christy’s career includes impressive deliverables such as authoring and supporting the implementation of custom assessment systems, supporting billion dollar clients through transformation and increasing employee engagement while decreasing overall cost.

Christy started her career as an organizational development consultant at a large hospital group in 1994, and before co-founding ODScore®, was an EVP responsible for the consulting and measurement division of a global training and development institute.

Christy’s education includes a Bachelor of Arts in English and History from the University of Toronto, including an accredited year of study at the University of Sydney, Australia. Christy has also earned both a Graduate Diploma in Management and a Masters in Business Administration, both from Athabasca University’s Centre for Innovative Management.

Christy Pettit

Senior Consultant / Canada

Specialties:

Organizational Development, Assessments

For 20 years, Christy Pettit has provided innovative leadership, expert advice and successful implementation of organizational development in companies worldwide.

Christy consistently creates strategies that make a lasting difference within businesses, often doubling the value of their internal resources. An original thinker, Christy’s career includes impressive deliverables such as authoring and supporting the implementation of custom assessment systems, supporting billion dollar clients through transformation and increasing employee engagement while decreasing overall cost.

Christy started her career as an organizational development consultant at a large hospital group in 1994, and before co-founding ODScore®, was an EVP responsible for the consulting and measurement division of a global training and development institute.

Christy’s education includes a Bachelor of Arts in English and History from the University of Toronto, including an accredited year of study at the University of Sydney, Australia. Christy has also earned both a Graduate Diploma in Management and a Masters in Business Administration, both from Athabasca University’s Centre for Innovative Management.

Kevin Barnhart

Senior Consultant / Illinois

Specialties:

Leadership for Technology Professionals, Team Building

Kevin Barnhart is an engaging trainer, versatile technology consultant and writer with more than twenty years of experience creating and delivering presentations to diverse corporate audiences.

Kevin Barnhart is an engaging trainer, versatile technology consultant and writer with more than twenty years of experience creating and delivering presentations to diverse corporate audiences. His unique background in engineering, marketing and business development provide the expertise to design creative interactive workshops on Effective Communication for Technology Professionals, Strategies for Technical Team Leadership and Teambuilding. Kevin helps clients develop strategies to help solve complex problems. He is an insightful, down-to-earth professional with a wealth of practical experience and a genuine desire to help clients succeed.

Kevin is a passionate advocate for diversity, equity and inclusion in the high-tech industry. Kevin helps technology professionals of color navigate corporate cultures that often lack the will, resources and support necessary to create the diverse leadership needed to drive innovation. With an advanced degree in electrical engineering and insights gained from his long-term professional career in the technology industry, Kevin is uniquely positioned to help organizations create a culture that advocates, mentors and champions the development of people of color throughout all levels of the organization. Kevin is also deeply interested in the intersection of race and technology and its impact on communities of color. Kevin is currently serving on a local civilian police oversight committee to help improve community-police relations.

Kevin Barnhart

Senior Consultant / Illinois

Specialties:

Leadership for Technology Professionals, Team Building

Kevin Barnhart is an engaging trainer, versatile technology consultant and writer with more than twenty years of experience creating and delivering presentations to diverse corporate audiences.

Kevin Barnhart is an engaging trainer, versatile technology consultant and writer with more than twenty years of experience creating and delivering presentations to diverse corporate audiences. His unique background in engineering, marketing and business development provide the expertise to design creative interactive workshops on Effective Communication for Technology Professionals, Strategies for Technical Team Leadership and Teambuilding. Kevin helps clients develop strategies to help solve complex problems. He is an insightful, down-to-earth professional with a wealth of practical experience and a genuine desire to help clients succeed.

Kevin is a passionate advocate for diversity, equity and inclusion in the high-tech industry. Kevin helps technology professionals of color navigate corporate cultures that often lack the will, resources and support necessary to create the diverse leadership needed to drive innovation. With an advanced degree in electrical engineering and insights gained from his long-term professional career in the technology industry, Kevin is uniquely positioned to help organizations create a culture that advocates, mentors and champions the development of people of color throughout all levels of the organization. Kevin is also deeply interested in the intersection of race and technology and its impact on communities of color. Kevin is currently serving on a local civilian police oversight committee to help improve community-police relations.

Amrita V. Subramanian

Senior Consultant / Pennsylvania

Specialties:

Leadership, Group + Team Dynamics, Executive Coaching

Amrita V. Subramanian is a practitioner and a scholar, with proven success over 17 years, in application-oriented design and facilitation that bridges intent to action in human behavior.

Amrita is an affiliate faculty at University of Pennsylvania. She is a practitioner and a scholar, with proven success over 17 years, in application-oriented design that bridges intent to action in human behavior. All within the context of evolving teams and groups, individual agency, dynamics of power and politics in complex organizational structures, in profit and not for profit industry.

In her last corporate leadership role, she led the corporate portfolio for CEO Succession Planning & Strategic Talent Development for a leading player in financial industry in UK and Asia. With 15 years of experience in dealing with high-profile leaders, Amrita currently is honing her craft as an executive coach and a consultant to senior leaders with high performing teams, who aspire for higher efficiencies in their purpose and impact.

Her passion is nourished by the sustained success of her designs in the context of her client’s organizations, teams and industry performance. She is engaged with University of Pennsylvania on several educational and research based pioneering initiatives. Her life revolves around children with autism and horse therapy, finishing a marathon and attempting things that scare or intrigue her.

Amrita V. Subramanian

Senior Consultant / Pennsylvania

Specialties:

Leadership, Group + Team Dynamics, Executive Coaching

Amrita V. Subramanian is a practitioner and a scholar, with proven success over 17 years, in application-oriented design and facilitation that bridges intent to action in human behavior.

Amrita is an affiliate faculty at University of Pennsylvania. She is a practitioner and a scholar, with proven success over 17 years, in application-oriented design that bridges intent to action in human behavior. All within the context of evolving teams and groups, individual agency, dynamics of power and politics in complex organizational structures, in profit and not for profit industry.

In her last corporate leadership role, she led the corporate portfolio for CEO Succession Planning & Strategic Talent Development for a leading player in financial industry in UK and Asia. With 15 years of experience in dealing with high-profile leaders, Amrita currently is honing her craft as an executive coach and a consultant to senior leaders with high performing teams, who aspire for higher efficiencies in their purpose and impact.

Her passion is nourished by the sustained success of her designs in the context of her client’s organizations, teams and industry performance. She is engaged with University of Pennsylvania on several educational and research based pioneering initiatives. Her life revolves around children with autism and horse therapy, finishing a marathon and attempting things that scare or intrigue her.

Oliver Dawson

Senior Consultant / Canada

Specialties:

Leadership Development, Communication, Sales

Oliver Dawson brings over 30 years of experience in the business world. With a CV that includes roles in sales, marketing, training and leadership, he is also very active as an entrepreneur and business owner.

In the 14 years working as a business educator, facilitator and presenter, Oliver’s diverse business experience has enabled him to work effectively within a wide range of industries and sectors. His clients have included start-ups to Fortune 500 companies.

Oliver’s extensive sales and marketing experience included a 14 year career in the brewing industry where he helped lead the creation and development of the premium craft beer category in Canada’s most competitive beer market. Effective negotiation and solution selling skills were honed in the food service, hospitality and retail sectors and were factors critical to his success.

In addition to his business experience, Oliver continues to enjoy a parallel career in the performing arts. A professional opera singer and actor, Oliver brings to the classroom an energy and dynamism that effectively engages participants to think, discover and learn. Also, leveraging his university education in political theory, history and languages, Oliver applies classical methods to provoke thought, challenge assumptions and deepen context and understanding.

Oliver’s expertise includes leadership development, communication, sales training, presentation skills development, coaching and emotional intelligence training. Oliver is also a multi-lingual facilitator. His first language is German and he can also function in French and Italian. This has expanded his training ground to include much of Europe and other parts of the world.

Oliver Dawson

Senior Consultant / Canada

Specialties:

Leadership Development, Communication, Sales

Oliver Dawson brings over 30 years of experience in the business world. With a CV that includes roles in sales, marketing, training and leadership, he is also very active as an entrepreneur and business owner.

In the 14 years working as a business educator, facilitator and presenter, Oliver’s diverse business experience has enabled him to work effectively within a wide range of industries and sectors. His clients have included start-ups to Fortune 500 companies.

Oliver’s extensive sales and marketing experience included a 14 year career in the brewing industry where he helped lead the creation and development of the premium craft beer category in Canada’s most competitive beer market. Effective negotiation and solution selling skills were honed in the food service, hospitality and retail sectors and were factors critical to his success.

In addition to his business experience, Oliver continues to enjoy a parallel career in the performing arts. A professional opera singer and actor, Oliver brings to the classroom an energy and dynamism that effectively engages participants to think, discover and learn. Also, leveraging his university education in political theory, history and languages, Oliver applies classical methods to provoke thought, challenge assumptions and deepen context and understanding.

Oliver’s expertise includes leadership development, communication, sales training, presentation skills development, coaching and emotional intelligence training. Oliver is also a multi-lingual facilitator. His first language is German and he can also function in French and Italian. This has expanded his training ground to include much of Europe and other parts of the world.

Lynae Steinhagen

Senior Consultant / Minnesota

Specialties:

Leadership, Strategic HR Management, Engagement

Lynae Steinhagen is a consultant, facilitator and speaker. Clients call her when they need ideas and experience to solve an organizational challenge or implement a strategic initiative.

Lynae’s work with clients has included:

Building engaging cultures that inspire shared meaning and reinforce values
Developing and expanding individual, team and leadership capabilities
Facilitating the management of change
Improving operational efficiency and effectiveness
Executive and emerging leader coaching
Her corporate and consulting experience spans a variety of disciplines including organizational development, strategic human resource management, sales management and project management.

In addition to partnering with JMReid Group, Lynae’s current and past clients include global and regional companies in the financial services, packaged goods, professional services and medical device sectors, as well as federal and local government agencies, professional associations and not-for-profits. Specialties include: leadership development, team-building, meeting facilitation, event facilitation, strategic planning, emerging leader coaching, Myers-Briggs Type Indicator (MBTI).

Lynae is a graduate of the Leadership Institute of St. Catherine University and has studied Human Resource Management at St. Mary’s University. She is a certified practitioner of the Myers-Briggs Type Indicator (MBTI).

Lynae Steinhagen

Senior Consultant / Minnesota

Specialties:

Leadership, Strategic HR Management, Engagement

Lynae Steinhagen is a consultant, facilitator and speaker. Clients call her when they need ideas and experience to solve an organizational challenge or implement a strategic initiative.

Lynae’s work with clients has included:

Building engaging cultures that inspire shared meaning and reinforce values
Developing and expanding individual, team and leadership capabilities
Facilitating the management of change
Improving operational efficiency and effectiveness
Executive and emerging leader coaching
Her corporate and consulting experience spans a variety of disciplines including organizational development, strategic human resource management, sales management and project management.

In addition to partnering with JMReid Group, Lynae’s current and past clients include global and regional companies in the financial services, packaged goods, professional services and medical device sectors, as well as federal and local government agencies, professional associations and not-for-profits. Specialties include: leadership development, team-building, meeting facilitation, event facilitation, strategic planning, emerging leader coaching, Myers-Briggs Type Indicator (MBTI).

Lynae is a graduate of the Leadership Institute of St. Catherine University and has studied Human Resource Management at St. Mary’s University. She is a certified practitioner of the Myers-Briggs Type Indicator (MBTI).

Jorge Gibbons

Senior Consultant / Argentina

Specialties:

Team Building, Communication, Negotiation

Jorge is a learning and development consultant, facilitator and coach with more than 20 years of experience in the fields of leadership development, conflict management, team effectiveness and sales. Jorge has designed and facilitated numerous training projects involving participants at all levels.

Jorge is a learning and development consultant, facilitator and coach with more than 20 years of experience in the fields of leadership development, conflict management, team effectiveness and sales. Curious and passionate about human behavior and performance, Jorge has designed and facilitated numerous training projects involving participants at all levels, from senior global leaders to frontline supervisors.

As a practitioner of experiential education, his philosophy is that “one cannot think his way into changed behavior,” but rather one has to “act his way into changed behavior.” As a consequence, his programs are known for their engaging energy, kinesthetic discovery and being learner-centered within the context of the clients’ organizational vision and objectives.

His recent clients include Thomsom Reuters, ExxonMobil, Roche, Biogen, Deutsche Bank, Imerys, Ernst & Young and Salesforce. With a solid record of training programs that deliver business results, Jorge has helped frontline managers at ExxonMobil for nine consecutive years with the transition into their roles and trained hundreds of individual contributors in the areas of communication and conflict management. He has also helped Imerys’ mid-level managers improve skills as leaders for seven consecutive years.

Since 2013, Jorge has been growing his virtual training expertise in three different languages and has certified dozens of trainers around the world. An added illustration of his diverse background, with a master’s degree in Biology from the University of Buenos Aires, Jorge served as executive director of the Búzios Atlantic Forest Ecological Institute in the state of Rio de Janeiro in Brazil. He is a co-founder of the Elpis Foundation, a group of professionals focused on educational transformation and social and ecological projects in Argentina. Passionate about education, Jorge also served as a faculty member in the University of Colorado’s Chancellor’s Leadership Studies Program (CLSP) from 2003 to 2008, teaching Foundations of Leadership for the 21st Century.

Jorge is fluent in English, Spanish and Portuguese with education, training and experience equipping him with unique insights into a wide range of industries and educational settings in the U.S. as well as the Spanish and Portuguese speaking world throughout Central and South America. After living in Brazil for seven years and the U.S. for nine years, in 2011 Jorge returned to Buenos Aires, Argentina and currently bases his training and consulting practice from the city.

Jorge Gibbons

Senior Consultant / Argentina

Specialties:

Team Building, Communication, Negotiation

Jorge is a learning and development consultant, facilitator and coach with more than 20 years of experience in the fields of leadership development, conflict management, team effectiveness and sales. Jorge has designed and facilitated numerous training projects involving participants at all levels.

Jorge is a learning and development consultant, facilitator and coach with more than 20 years of experience in the fields of leadership development, conflict management, team effectiveness and sales. Curious and passionate about human behavior and performance, Jorge has designed and facilitated numerous training projects involving participants at all levels, from senior global leaders to frontline supervisors.

As a practitioner of experiential education, his philosophy is that “one cannot think his way into changed behavior,” but rather one has to “act his way into changed behavior.” As a consequence, his programs are known for their engaging energy, kinesthetic discovery and being learner-centered within the context of the clients’ organizational vision and objectives.

His recent clients include Thomsom Reuters, ExxonMobil, Roche, Biogen, Deutsche Bank, Imerys, Ernst & Young and Salesforce. With a solid record of training programs that deliver business results, Jorge has helped frontline managers at ExxonMobil for nine consecutive years with the transition into their roles and trained hundreds of individual contributors in the areas of communication and conflict management. He has also helped Imerys’ mid-level managers improve skills as leaders for seven consecutive years.

Since 2013, Jorge has been growing his virtual training expertise in three different languages and has certified dozens of trainers around the world. An added illustration of his diverse background, with a master’s degree in Biology from the University of Buenos Aires, Jorge served as executive director of the Búzios Atlantic Forest Ecological Institute in the state of Rio de Janeiro in Brazil. He is a co-founder of the Elpis Foundation, a group of professionals focused on educational transformation and social and ecological projects in Argentina. Passionate about education, Jorge also served as a faculty member in the University of Colorado’s Chancellor’s Leadership Studies Program (CLSP) from 2003 to 2008, teaching Foundations of Leadership for the 21st Century.

Jorge is fluent in English, Spanish and Portuguese with education, training and experience equipping him with unique insights into a wide range of industries and educational settings in the U.S. as well as the Spanish and Portuguese speaking world throughout Central and South America. After living in Brazil for seven years and the U.S. for nine years, in 2011 Jorge returned to Buenos Aires, Argentina and currently bases his training and consulting practice from the city.

Denisha Jenkins

Senior Consultant / Texas

Specialties:

Diversity, Equity and Inclusion, Strategic Planning, Talent Development

Denisha is known for her uncanny ability to disarm, affirm, engage and equip leaders with the tools they need to efficiently navigate cultural differences and lead innovative teams. She has spent most of her career improving systems and developing culturally responsive leaders within the education, healthcare and economic development industry.

In addition to being a Senior Consultant at JMReid Group, Denisha Jenkins is the Chief Executive Officer of Kardia Advisory Group, a niche management consultancy that focuses on cultivating inclusively diverse organizations.

She has spent most of her career improving systems and developing culturally responsive leaders within the education, healthcare and economic development industry. Her experience includes:

  • Change Management
  • Conscious Leadership
  • Employee Relations
  • Facilitation and Training
  • Intercultural Communication and Mediation
  • Implicit Bias in the Workplace
  • Talent Acquisition and Retention
  • Program Development and Evaluation
  • Organizational Learning and Development
  • Strategy Creation and Implementation

Within the private and social sector, Denisha is known for her uncanny ability to disarm, affirm, engage and equip leaders with the tools they need to efficiently navigate cultural differences and lead innovative teams. Prior to founding Kardia Advisory Group, Denisha decreased employee turnover by 35%, pioneered a multi-faceted partnership between MIT and Singapore University of Technology, managed civic projects on behalf of the US State Department and helped community leaders secure over 600K in grant funding to address disparate outcomes.

In addition to advising executives and coaching managers, Denisha has designed and implemented interactive learning experiences for various learners in the US and abroad. Denisha leverages her intersectional life experiences, mental health training and passion for learning to create spaces where people can thrive.

Denisha holds a masters in Intercultural Relations, Consulting and Management and a bachelor’s degree in International Affairs and Development.

Denisha Jenkins

Senior Consultant / Texas

Specialties:

Diversity, Equity and Inclusion, Strategic Planning, Talent Development

Denisha is known for her uncanny ability to disarm, affirm, engage and equip leaders with the tools they need to efficiently navigate cultural differences and lead innovative teams. She has spent most of her career improving systems and developing culturally responsive leaders within the education, healthcare and economic development industry.

In addition to being a Senior Consultant at JMReid Group, Denisha Jenkins is the Chief Executive Officer of Kardia Advisory Group, a niche management consultancy that focuses on cultivating inclusively diverse organizations.

She has spent most of her career improving systems and developing culturally responsive leaders within the education, healthcare and economic development industry. Her experience includes:

  • Change Management
  • Conscious Leadership
  • Employee Relations
  • Facilitation and Training
  • Intercultural Communication and Mediation
  • Implicit Bias in the Workplace
  • Talent Acquisition and Retention
  • Program Development and Evaluation
  • Organizational Learning and Development
  • Strategy Creation and Implementation

Within the private and social sector, Denisha is known for her uncanny ability to disarm, affirm, engage and equip leaders with the tools they need to efficiently navigate cultural differences and lead innovative teams. Prior to founding Kardia Advisory Group, Denisha decreased employee turnover by 35%, pioneered a multi-faceted partnership between MIT and Singapore University of Technology, managed civic projects on behalf of the US State Department and helped community leaders secure over 600K in grant funding to address disparate outcomes.

In addition to advising executives and coaching managers, Denisha has designed and implemented interactive learning experiences for various learners in the US and abroad. Denisha leverages her intersectional life experiences, mental health training and passion for learning to create spaces where people can thrive.

Denisha holds a masters in Intercultural Relations, Consulting and Management and a bachelor’s degree in International Affairs and Development.

Daniel Bucci

Senior Consultant / Virginia

Specialties:

Strategy, Financial Analysis, Financial Modeling

Daniel Bucci is an independent generalist strategy consultant based out of Washington DC. His clients range from private equity portfolio companies to venture capital backed startups. Daniel’s strength lies in uncovering key insights from interviews and data analysis.

Bio

Daniel Bucci is an independent generalist strategy consultant based out of Washington DC. His clients range from private equity portfolio companies to venture capital backed startups. Daniel’s project experience includes conducting organizational assessments, crafting go-to-market plans, performing business discovery analysis and creating market research reports. Daniel has project experience in the transportation, healthcare, government, manufacturing, events, sports and technology industries. 

Daniel has 10+ years of strategy consulting experience. He started his career as a Strategy and Operations Consultant at Deloitte Consulting before transitioning to an independent consultant. Recent projects include leading financial analysis to support a merger between three organizations and conducting an assessment of a sales organization for a private equity backed conglomerate missing their EBITDA goals. Daniel’s strength lies in uncovering key insights from interviews and data analysis.

Daniel has an MBA from the Kenan-Flagler Business School at the University of North Carolina and bachelor’s degree in Finance from Lehigh University.  

Daniel Bucci

Senior Consultant / Virginia

Specialties:

Strategy, Financial Analysis, Financial Modeling

Daniel Bucci is an independent generalist strategy consultant based out of Washington DC. His clients range from private equity portfolio companies to venture capital backed startups. Daniel’s strength lies in uncovering key insights from interviews and data analysis.

Bio

Daniel Bucci is an independent generalist strategy consultant based out of Washington DC. His clients range from private equity portfolio companies to venture capital backed startups. Daniel’s project experience includes conducting organizational assessments, crafting go-to-market plans, performing business discovery analysis and creating market research reports. Daniel has project experience in the transportation, healthcare, government, manufacturing, events, sports and technology industries. 

Daniel has 10+ years of strategy consulting experience. He started his career as a Strategy and Operations Consultant at Deloitte Consulting before transitioning to an independent consultant. Recent projects include leading financial analysis to support a merger between three organizations and conducting an assessment of a sales organization for a private equity backed conglomerate missing their EBITDA goals. Daniel’s strength lies in uncovering key insights from interviews and data analysis.

Daniel has an MBA from the Kenan-Flagler Business School at the University of North Carolina and bachelor’s degree in Finance from Lehigh University.  

Ashleigh Miller

Senior Consultant / Ohio

Specialties:

Emotional Intelligence Training, Strategy, Coaching

Ashleigh Miller brings over 22 years of experience working in professional services organizations serving large, multinational companies. She coaches teams around account management, growth strategies and sales and negotiation methodologies.

Ashleigh Miller, ACC, brings over 20 years of experience working in professional services organizations serving large multinational companies. She has spent time leading teams around account management, growth strategies and sales and negotiation methodologies. The root of success in all of these disciplines is grounded in relationship strength and interpersonal effectiveness.

As a business leader and executive coach, she empowers others by motivating individuals to realize their unique strengths as a catalyst to personal success, enhanced team dynamics and organizational excellence. With a passion for the human element within the business environment, Ashleigh facilitates workshops and coaches on the art of emotional intelligence and its impact on business development, leadership skills and team dynamics. She is a certified TRACOM SOCIAL STYLES® facilitator and develops and delivers customized programs for small and enterprise companies.

Additionally, Ashleigh has experience creating and convening networks of C-suite and executives from Fortune 100 companies for purposes of learning, sharing ideas and cultivating strong business connections. She specializes in building innovative programs to network peers facing similar challenges.

Ashleigh serves as President to the Board of Ballet Excel Ohio (BXO) and lives in Akron, Ohio with her husband and two children.

Facilitation

  • Strategic relationship building
  • Team dynamics and leadership skills
  • Business development
  • Executive presence
  • Strategic planning
  • Account management and strategy

Certifications

  • International Coach Federation (ICF) Certified Executive Coach, ACC
  • Certified TRACOM SOCIAL STYLES® Facilitator
  • Certified Miller Heiman Effective Client Encounters Facilitator

Ashleigh Miller

Senior Consultant / Ohio

Specialties:

Emotional Intelligence Training, Strategy, Coaching

Ashleigh Miller brings over 22 years of experience working in professional services organizations serving large, multinational companies. She coaches teams around account management, growth strategies and sales and negotiation methodologies.

Ashleigh Miller, ACC, brings over 20 years of experience working in professional services organizations serving large multinational companies. She has spent time leading teams around account management, growth strategies and sales and negotiation methodologies. The root of success in all of these disciplines is grounded in relationship strength and interpersonal effectiveness.

As a business leader and executive coach, she empowers others by motivating individuals to realize their unique strengths as a catalyst to personal success, enhanced team dynamics and organizational excellence. With a passion for the human element within the business environment, Ashleigh facilitates workshops and coaches on the art of emotional intelligence and its impact on business development, leadership skills and team dynamics. She is a certified TRACOM SOCIAL STYLES® facilitator and develops and delivers customized programs for small and enterprise companies.

Additionally, Ashleigh has experience creating and convening networks of C-suite and executives from Fortune 100 companies for purposes of learning, sharing ideas and cultivating strong business connections. She specializes in building innovative programs to network peers facing similar challenges.

Ashleigh serves as President to the Board of Ballet Excel Ohio (BXO) and lives in Akron, Ohio with her husband and two children.

Facilitation

  • Strategic relationship building
  • Team dynamics and leadership skills
  • Business development
  • Executive presence
  • Strategic planning
  • Account management and strategy

Certifications

  • International Coach Federation (ICF) Certified Executive Coach, ACC
  • Certified TRACOM SOCIAL STYLES® Facilitator
  • Certified Miller Heiman Effective Client Encounters Facilitator

Olivia Porter

Senior Consultant / Illinois

Specialties:

Human Resources Management, Teambuilding

Olivia Porter is a dynamic trainer, executive facilitator and speech-language pathologist with 22 years of experience in creating and delivering presentations to students, clients and employees in corporate and educational environments.

livia’s unique background in human resources management, communication disorders and theatre give her the expertise needed to design and facilitate high energy, interactive workshops on such topics as Coaching and Teambuilding, Communicating with Confidence and Conflict Resolution. Olivia has helped clients navigate career bumps and experience turnaround moments at work. She has a huge heart, a winning smile and an enormous desire to help each person reach their potential.

Olivia holds a B.A. in Sociology from Saint Mary’s College in Notre Dame, IN and a B.H.S. and an M.H.S. in Communication Disorders from Governors State University. In her spare time, Olivia mentors college students, coaches children competing in oratorical competitions and teaches English as a second language.

Olivia Porter

Senior Consultant / Illinois

Specialties:

Human Resources Management, Teambuilding

Olivia Porter is a dynamic trainer, executive facilitator and speech-language pathologist with 22 years of experience in creating and delivering presentations to students, clients and employees in corporate and educational environments.

livia’s unique background in human resources management, communication disorders and theatre give her the expertise needed to design and facilitate high energy, interactive workshops on such topics as Coaching and Teambuilding, Communicating with Confidence and Conflict Resolution. Olivia has helped clients navigate career bumps and experience turnaround moments at work. She has a huge heart, a winning smile and an enormous desire to help each person reach their potential.

Olivia holds a B.A. in Sociology from Saint Mary’s College in Notre Dame, IN and a B.H.S. and an M.H.S. in Communication Disorders from Governors State University. In her spare time, Olivia mentors college students, coaches children competing in oratorical competitions and teaches English as a second language.

Ray Ingersoll

Senior Consultant / Georgia

Specialties:

Sales, Performance improvement

Ray’s work within the performance improvement industry began in the late 1990’s and has worked directly with the sales professionals of nearly half of the US Fortune 500. Ray is a published author, frequent radio show guest and host, and a sought-after public speaker.

In addition to being a Senior Consultant at JMReid Group, Ray is also the founder of The Ingersoll Group, a published author, frequent radio show guest and host, as well as a sought-after public speaker.

Ray began his career within the telecommunications industry, eventually becoming the Director for National and Global Accounts for MCI and leading a sales and support team responsible for over a quarter of a billion dollars in annual revenue.

Ray’s work within the performance improvement industry began in the late 1990’s and since that time Ray and his teams have worked directly with the sales professionals and executives of nearly half of the US Fortune 500, including five of the ten largest sales organizations in the world.

Ray has assisted organizations such as AT&T, Google, Delta, Mazda and Pfizer in the procurement and retention of over $3 billion of revenue. Ray currently works with clients with locations in over 20 countries and has recently expanded his own footprint with locations in Canada, Australia and the UK.

Ray has served on various boards of trustees and directors, including currently serving on the Board of Advisors for the College of Entrepreneurship at the University of Tampa. He is also the recipient of the Congressional Medal of Merit.

Ray resides in Atlanta with his wife Catherine and two children, Caitlin and William.

 

Ray Ingersoll

Senior Consultant / Georgia

Specialties:

Sales, Performance improvement

Ray’s work within the performance improvement industry began in the late 1990’s and has worked directly with the sales professionals of nearly half of the US Fortune 500. Ray is a published author, frequent radio show guest and host, and a sought-after public speaker.

In addition to being a Senior Consultant at JMReid Group, Ray is also the founder of The Ingersoll Group, a published author, frequent radio show guest and host, as well as a sought-after public speaker.

Ray began his career within the telecommunications industry, eventually becoming the Director for National and Global Accounts for MCI and leading a sales and support team responsible for over a quarter of a billion dollars in annual revenue.

Ray’s work within the performance improvement industry began in the late 1990’s and since that time Ray and his teams have worked directly with the sales professionals and executives of nearly half of the US Fortune 500, including five of the ten largest sales organizations in the world.

Ray has assisted organizations such as AT&T, Google, Delta, Mazda and Pfizer in the procurement and retention of over $3 billion of revenue. Ray currently works with clients with locations in over 20 countries and has recently expanded his own footprint with locations in Canada, Australia and the UK.

Ray has served on various boards of trustees and directors, including currently serving on the Board of Advisors for the College of Entrepreneurship at the University of Tampa. He is also the recipient of the Congressional Medal of Merit.

Ray resides in Atlanta with his wife Catherine and two children, Caitlin and William.

 

Christina Richter

Senior Consultant / Texas

Specialties:

Leadership, Sales Performance, Coaching

For the past nine years, Christina has been facilitating internationally in a wide variety of industries, training throughout Western Europe, South America, Asia-Pacific and North America. She is a former Sales Executive with more than than 25 years in business development, operations and sales management.

Christina Richter is a former Sales Executive with more than than 25 years in business development, operations and sales management working within Fortune 500 and emerging growth companies. She has recruited, trained, mentored and managed multiple sales forces across North America, securing clients such as GE, Dow Chemical, Amgen, Nestlé USA, Intuit, Edward Jones and General Dynamics.

For the past nine years, Christina has been facilitating internationally in a wide variety of industries, training throughout Western Europe, South America, Asia-Pacific and North America. She has provided training and executive coaching to such organizations as: Johnson & Johnson, ExxonMobil, Xerox, Merck, Hexion, SAP, Siemens, Medtronic and JPMorgan Chase.

“We never stop learning” and “The greatest possibilities and solutions are often co-created” are two philosophies that are deeply embodied in Christina’s training and coaching style. Her focus is on Attitude, Alignment and Process. By helping individuals align who they are with the right mindset, strategy, tools and action steps, successful results follow.

Christina is also a certified Executive Sales Coach and Trainer and she founded Inspiritus, a professional coaching and training company.

Christina Richter

Senior Consultant / Texas

Specialties:

Leadership, Sales Performance, Coaching

For the past nine years, Christina has been facilitating internationally in a wide variety of industries, training throughout Western Europe, South America, Asia-Pacific and North America. She is a former Sales Executive with more than than 25 years in business development, operations and sales management.

Christina Richter is a former Sales Executive with more than than 25 years in business development, operations and sales management working within Fortune 500 and emerging growth companies. She has recruited, trained, mentored and managed multiple sales forces across North America, securing clients such as GE, Dow Chemical, Amgen, Nestlé USA, Intuit, Edward Jones and General Dynamics.

For the past nine years, Christina has been facilitating internationally in a wide variety of industries, training throughout Western Europe, South America, Asia-Pacific and North America. She has provided training and executive coaching to such organizations as: Johnson & Johnson, ExxonMobil, Xerox, Merck, Hexion, SAP, Siemens, Medtronic and JPMorgan Chase.

“We never stop learning” and “The greatest possibilities and solutions are often co-created” are two philosophies that are deeply embodied in Christina’s training and coaching style. Her focus is on Attitude, Alignment and Process. By helping individuals align who they are with the right mindset, strategy, tools and action steps, successful results follow.

Christina is also a certified Executive Sales Coach and Trainer and she founded Inspiritus, a professional coaching and training company.

Bernard Candel

Senior Consultant / Netherlands

Specialties:

Sales Effectiveness, Team Performance Improvement

Bernard Candel is an entrepreneur based in the Netherlands. He has been working as a business owner, facilitator, coach and consultant for 15 years – he is passionate about creating work performance with job fulfillment.

Bernard studied law in Amsterdam, worked for AKZO, SHV, ALDI, Boedelbak. He is based in the Netherlands. Bernard is an entrepreneur. He has been working as a business owner, facilitator, coach and consultant for 15 years – he is passionate about creating work performance with job fulfillment.

During his career, he has experienced many different facets of business, which has contributed to his understanding of overall business issues, systems and processes throughout the value chain. He has been responsible for developing and delivering go-to-market strategies and breaking ground through organizational change initiatives, working with a variety of organizations in support of their commercial and strategic aims.

Areas of expertise:

  • Strategy Implementation
  • Sales Effectiveness
  • Management Effectiveness
  • Performance Coaching
  • Entrepreneurship
  • Team Performance Improvement

Bernard has worked in many countries around the globe, selling, consulting and facilitating in English, German and Dutch. His thorough understanding of inter-cultural differences enriches his work, enhances impact and produces tangible results.

Bernard Candel

Senior Consultant / Netherlands

Specialties:

Sales Effectiveness, Team Performance Improvement

Bernard Candel is an entrepreneur based in the Netherlands. He has been working as a business owner, facilitator, coach and consultant for 15 years – he is passionate about creating work performance with job fulfillment.

Bernard studied law in Amsterdam, worked for AKZO, SHV, ALDI, Boedelbak. He is based in the Netherlands. Bernard is an entrepreneur. He has been working as a business owner, facilitator, coach and consultant for 15 years – he is passionate about creating work performance with job fulfillment.

During his career, he has experienced many different facets of business, which has contributed to his understanding of overall business issues, systems and processes throughout the value chain. He has been responsible for developing and delivering go-to-market strategies and breaking ground through organizational change initiatives, working with a variety of organizations in support of their commercial and strategic aims.

Areas of expertise:

  • Strategy Implementation
  • Sales Effectiveness
  • Management Effectiveness
  • Performance Coaching
  • Entrepreneurship
  • Team Performance Improvement

Bernard has worked in many countries around the globe, selling, consulting and facilitating in English, German and Dutch. His thorough understanding of inter-cultural differences enriches his work, enhances impact and produces tangible results.

Cheryl Jenson

Senior Consultant / Texas

Specialties:

Leadership, Coaching, Sales Performance, Behavior Change

Cheryl is a Certified Professional Co-Active Coach, Facilitator and Sales Strategy Consultant. Working with organizations of all sizes, from entrepreneurs, non-profits and start- ups to large, international firms, she lived in Europe and the US, traveling around the world tailoring deliveries to cultural norms.

Cheryl is a Certified Professional Co-Active Coach, Facilitator and Sales Strategy Consultant who has worked almost exclusively within the sales environment in her career. Working with organizations of all sizes, from entrepreneurs, non-profits and start- ups to large, international firms, she lived in Europe and the US, traveling around the world tailoring deliveries to cultural norms.

After 34 years with IBM, primarily in Sales and Leadership roles, Cheryl started her own consulting company consulting while also working as an Adjunct Professor at SMU in Dallas. She has worked with direct sales organization, channel partners and complex sales partner/distributor organizations with as many as five different client sales groups on one sale. 

Those experiences helped her focus on key priorities when working with sales organizations. They are the need to be:

  • Practical and immediately applicable
  • Relevant to the audience and their industry and situation
  • And engaging the audience by tapping into the existing intellectual capital they bring

She accomplishes these in various ways such as leaning heavily on her coaching training using open-ended questions and deep listening skills. Additionally, she leverages stories from sports, history and current events to drive deep thinking in new ways. Rather than providing answers, she relies on these skills to help participants explore new possibilities and share great ideas. Her passion is working with sales professionals and leaders looking to change their game for higher impact and more success.

Starting with IBM, she moved from administrative roles to mid-level leadership roles in technical sales and services. She successfully managed region level turnarounds and led multi-cultural sales transformation projects. She taught IBM’s sales methodology, sales leadership and coaching workshops Her coaching clients included Sales Vice Presidents reporting to the CEO, Lou Gerstner. Additionally, she has held Regional Human Resources Manager roles, and Senior Strategy roles during numerous IBM M&A activities. Later, she worked for an IBM business partner in the channel sales organization. She has also worked for Brinks Security, Dell Computer and American Airlines in sales and sales training roles. Her experience includes working in the pharmaceutical, medical device, transportation, manufacturing, oil and gas and services industries.

Cheryl Jenson

Senior Consultant / Texas

Specialties:

Leadership, Coaching, Sales Performance, Behavior Change

Cheryl is a Certified Professional Co-Active Coach, Facilitator and Sales Strategy Consultant. Working with organizations of all sizes, from entrepreneurs, non-profits and start- ups to large, international firms, she lived in Europe and the US, traveling around the world tailoring deliveries to cultural norms.

Cheryl is a Certified Professional Co-Active Coach, Facilitator and Sales Strategy Consultant who has worked almost exclusively within the sales environment in her career. Working with organizations of all sizes, from entrepreneurs, non-profits and start- ups to large, international firms, she lived in Europe and the US, traveling around the world tailoring deliveries to cultural norms.

After 34 years with IBM, primarily in Sales and Leadership roles, Cheryl started her own consulting company consulting while also working as an Adjunct Professor at SMU in Dallas. She has worked with direct sales organization, channel partners and complex sales partner/distributor organizations with as many as five different client sales groups on one sale. 

Those experiences helped her focus on key priorities when working with sales organizations. They are the need to be:

  • Practical and immediately applicable
  • Relevant to the audience and their industry and situation
  • And engaging the audience by tapping into the existing intellectual capital they bring

She accomplishes these in various ways such as leaning heavily on her coaching training using open-ended questions and deep listening skills. Additionally, she leverages stories from sports, history and current events to drive deep thinking in new ways. Rather than providing answers, she relies on these skills to help participants explore new possibilities and share great ideas. Her passion is working with sales professionals and leaders looking to change their game for higher impact and more success.

Starting with IBM, she moved from administrative roles to mid-level leadership roles in technical sales and services. She successfully managed region level turnarounds and led multi-cultural sales transformation projects. She taught IBM’s sales methodology, sales leadership and coaching workshops Her coaching clients included Sales Vice Presidents reporting to the CEO, Lou Gerstner. Additionally, she has held Regional Human Resources Manager roles, and Senior Strategy roles during numerous IBM M&A activities. Later, she worked for an IBM business partner in the channel sales organization. She has also worked for Brinks Security, Dell Computer and American Airlines in sales and sales training roles. Her experience includes working in the pharmaceutical, medical device, transportation, manufacturing, oil and gas and services industries.

Barbara Drastik Deforges

Senior Consultant / France

Specialties:

Leadership, Sales, Sales Management

Barbara Drastik Deforges has been a coach, consultant and facilitator for over 20 years. She is a German citizen, lives in France and is fluent in French, German and English. She has worked with many international companies in more than 20 countries around the globe.

Barbara is involved in all aspects of leadership development and has designed and delivered training courses for large global organizations in the following areas: leadership and management, intercultural communication, diversity and inclusion, change management, sales and sales management, customer experience and service excellence, communication and team development.

She has trained and coached more than 10,000 people worldwide in all sectors of industry, including petrochemical, finance and banking, high tech companies, professional services, aerospace, retail, luxury, hotel and telecom, as well as non-profit organizations like hospitals and administrations.

In one of her recent assignments Barbara coached senior and executive leaders at EADS participating in a large global strategic initiative in which they had to work in teams cross-culturally to present and sell, internally, a feasible innovation project to sister companies in Brazil.

Barbara has certifications in various personality tools like Enneagramm, SDI and uses MBTI on a regular basis. She has a Masters in translation and interpretation, obtained at the USHS in Stasbourg, France.

Barbara Drastik Deforges

Senior Consultant / France

Specialties:

Leadership, Sales, Sales Management

Barbara Drastik Deforges has been a coach, consultant and facilitator for over 20 years. She is a German citizen, lives in France and is fluent in French, German and English. She has worked with many international companies in more than 20 countries around the globe.

Barbara is involved in all aspects of leadership development and has designed and delivered training courses for large global organizations in the following areas: leadership and management, intercultural communication, diversity and inclusion, change management, sales and sales management, customer experience and service excellence, communication and team development.

She has trained and coached more than 10,000 people worldwide in all sectors of industry, including petrochemical, finance and banking, high tech companies, professional services, aerospace, retail, luxury, hotel and telecom, as well as non-profit organizations like hospitals and administrations.

In one of her recent assignments Barbara coached senior and executive leaders at EADS participating in a large global strategic initiative in which they had to work in teams cross-culturally to present and sell, internally, a feasible innovation project to sister companies in Brazil.

Barbara has certifications in various personality tools like Enneagramm, SDI and uses MBTI on a regular basis. She has a Masters in translation and interpretation, obtained at the USHS in Stasbourg, France.

Shasta Kaushik

Senior Consultant / New Jersey

Specialties:

Group Dynamics, Executive Coaching, Neuroscience of Behavior

Spanning over fifteen years of work with cross cultural teams from Asia-Pacific, Europe and America, Shasta’s research-based O.D. practice works by unleashing a full spectrum of psychological insights about an organization in a complex environment.

Demonstrated capability at strategic consulting in projects demanding applied research in behavioral sciences. Spanning over a decade of work in Sales, Marketing and Organization development with cross-cultural teams from Asia- Pacific, Europe and America, my research-based practice works by unleashing a full spectrum of psychological insights about an organization in complex environment.

Skilled at leadership coaching and consulting by applying psychodynamic frameworks and systems thinking to organizational strategy, capacity development, culture diagnostics, adult learning design and personality assessment, Talent conversations, Competency framework development, Succession planning, culture surveys.

Also skilled at application of neuroscience research to strategic marketing efforts by introducing concepts like cognitive heuristics and biases, applying neuropsychology to marketing research, studying consumers’ response to marketing stimuli. Past consulting projects at Columbia Business School executive education include alignment of marketing and Organization learning team in facilitating a shift in webpage marketing and facilitating “needs” based learning for executives.

Researcher and Practitioner

I create design solutions for individual, teams, groups and organizational change projects and learning issues that have resisted off-the-shelf solutions and demand creative, experimental and courageous approaches to change. These solutions often require diagnostic conversations with C-suite members, depth discovery engagements and strategic alignment efforts of talent and resources. My skill set in psychology allows me to bring exceptional value by translating neuroscience research on social drivers of behavior in the environment to attract

clients, enhance learning engagement of adult learners and improve revenue outcomes.

In my last full-time role with United Nations Development Program as a Research analyst, I delivered a new learning framework for policymakers. This assignment required research and advocacy in a bureaucratic hierarchy, expanding leadership training programs, educating leaders to adopt competency based approach and assessment centers, set up a new knowledge management system and educating policymakers on cutting edge offerings in leadership education.

Shasta Kaushik

Senior Consultant / New Jersey

Specialties:

Group Dynamics, Executive Coaching, Neuroscience of Behavior

Spanning over fifteen years of work with cross cultural teams from Asia-Pacific, Europe and America, Shasta’s research-based O.D. practice works by unleashing a full spectrum of psychological insights about an organization in a complex environment.

Demonstrated capability at strategic consulting in projects demanding applied research in behavioral sciences. Spanning over a decade of work in Sales, Marketing and Organization development with cross-cultural teams from Asia- Pacific, Europe and America, my research-based practice works by unleashing a full spectrum of psychological insights about an organization in complex environment.

Skilled at leadership coaching and consulting by applying psychodynamic frameworks and systems thinking to organizational strategy, capacity development, culture diagnostics, adult learning design and personality assessment, Talent conversations, Competency framework development, Succession planning, culture surveys.

Also skilled at application of neuroscience research to strategic marketing efforts by introducing concepts like cognitive heuristics and biases, applying neuropsychology to marketing research, studying consumers’ response to marketing stimuli. Past consulting projects at Columbia Business School executive education include alignment of marketing and Organization learning team in facilitating a shift in webpage marketing and facilitating “needs” based learning for executives.

Researcher and Practitioner

I create design solutions for individual, teams, groups and organizational change projects and learning issues that have resisted off-the-shelf solutions and demand creative, experimental and courageous approaches to change. These solutions often require diagnostic conversations with C-suite members, depth discovery engagements and strategic alignment efforts of talent and resources. My skill set in psychology allows me to bring exceptional value by translating neuroscience research on social drivers of behavior in the environment to attract

clients, enhance learning engagement of adult learners and improve revenue outcomes.

In my last full-time role with United Nations Development Program as a Research analyst, I delivered a new learning framework for policymakers. This assignment required research and advocacy in a bureaucratic hierarchy, expanding leadership training programs, educating leaders to adopt competency based approach and assessment centers, set up a new knowledge management system and educating policymakers on cutting edge offerings in leadership education.

Walter Machold

Senior Consultant / Germany

Specialties:

Leadership Development, Sales Management, Coaching

Walter H. Machold was born in Germany and grew up in Austria. He has lived and worked in Austria, USA, Czech Republic and Germany. Walter spent most of his career (20+ years) in the industry.

As a leader Walter experienced and managed within three different business models of the health care industry:

  • Diagnostics with Bayer and Abbott Laboratories (Austria and USA)
  • Pharmaceuticals with Abbott Laboratories (Czech and Slovak Republic)
  • Medical Devices with Guidant (Central & Eastern Europe and Germany)

Within the training and development industry his main topics are leadership (specifically the development and support of new leaders), sales and sales Management, use of tablet-computers in sales calls and sales management, customer service, product launches, creating and developing key opinion leader networks, team development and coaching. The immediate feedback is “… someone who walked in our shoes, understands our situation and actually experienced himself what he is talking about …”

Walter holds a master’s degree from the University of Vienna in management and IT and started in the financial sector before moving into the health care industry. Today he lives partly in Germany and in Austria and when time allows is passionate about teaching and coaching soft skills for medical doctors in hospitals.

Walter Machold

Senior Consultant / Germany

Specialties:

Leadership Development, Sales Management, Coaching

Walter H. Machold was born in Germany and grew up in Austria. He has lived and worked in Austria, USA, Czech Republic and Germany. Walter spent most of his career (20+ years) in the industry.

As a leader Walter experienced and managed within three different business models of the health care industry:

  • Diagnostics with Bayer and Abbott Laboratories (Austria and USA)
  • Pharmaceuticals with Abbott Laboratories (Czech and Slovak Republic)
  • Medical Devices with Guidant (Central & Eastern Europe and Germany)

Within the training and development industry his main topics are leadership (specifically the development and support of new leaders), sales and sales Management, use of tablet-computers in sales calls and sales management, customer service, product launches, creating and developing key opinion leader networks, team development and coaching. The immediate feedback is “… someone who walked in our shoes, understands our situation and actually experienced himself what he is talking about …”

Walter holds a master’s degree from the University of Vienna in management and IT and started in the financial sector before moving into the health care industry. Today he lives partly in Germany and in Austria and when time allows is passionate about teaching and coaching soft skills for medical doctors in hospitals.

Maureen Chester

Senior Consultant / Italy

Specialties:

Leadership, Sales, Communication Skills, Coaching

A training consultant and coach with significant experience in working with multilingual/multicultural individuals and groups in Europe. Coming from a mixed background herself, half Irish and half Italian, Maureen is skilled at working with trainees/coachees who have English as a second language.

Before becoming a trainer and coach 22 years ago, Maureen worked as a salesperson and account manager in two multinational companies: A.C. Nielsen and American Express respectively. She therefore brings a tangible sales experience to her trainings, as well as the know-how that comes from having worked within large organizations with a focus on brand image and service excellence. In combining her sales and training expertise, Maureen focuses on linking learning objectives with business goals.

Clients she has worked with include: Accenture, Achieve Breakthrough, American Express, Amgen Biotech Co, Apple, Avaya, Arcadis, Balloon, Banca Mediolanum, Bausch & Lomb, Belmond Hotels, Boehringer Inghelheim, Bristol Myers Squibb, Carlson Wagon-Lit Travel, Cisco, Coca-Cola, Covidien, Deutsche Bank, DuPont-Lycra Div., Elanco (Lilly), Eurasia, ExxonMobil, Farnell, Ferragamo, Flextronics, Hp & HpE, Hilti, IFAD (International Fund for Agricultural Development) Intel, Loro Piana, McAfee, Masterfoods, Merck, Microsoft, Nielsen, Nike, Pentair, Quest, Quintiles,  RCCL (Royal Caribbean Cruises), Roche, Rubicon, Skype, Starwood Hotels & Resorts Worldwide, Skype, St. Jude Medical, Swarovski, Symantec, Talend, Tiscali Digital Advertising, ViiV (Pfizer), Western Union.

Maureen’s main competency areas are:

Leadership – developing high performing individuals, facilitating leadership within conflict, fostering motivation and change management, creating awareness for women in business.

Sales training and communication – helping salespeople share subject matter expertise with higher level players (clients and/or internal management) to influence high level decisions so that the best outcome is generated.

Coaching – supporting learning and change for executives and managers.

Maureen’s professional qualifications also include Psychological and Counseling Studies. She is a certified trainer by the Italian Association of Trainers (A.I.F.). She is a native English and Italian speaker and is fluent in conversational French.

In her spare time Maureen enjoys being immersed in the countryside where she lives north of Rome, close to the regions of Umbria and Tuscany. She is involved in community work in her town both with the Musical Association and helping young people to be ready for work interviews and opportunities.

Maureen Chester

Senior Consultant / Italy

Specialties:

Leadership, Sales, Communication Skills, Coaching

A training consultant and coach with significant experience in working with multilingual/multicultural individuals and groups in Europe. Coming from a mixed background herself, half Irish and half Italian, Maureen is skilled at working with trainees/coachees who have English as a second language.

Before becoming a trainer and coach 22 years ago, Maureen worked as a salesperson and account manager in two multinational companies: A.C. Nielsen and American Express respectively. She therefore brings a tangible sales experience to her trainings, as well as the know-how that comes from having worked within large organizations with a focus on brand image and service excellence. In combining her sales and training expertise, Maureen focuses on linking learning objectives with business goals.

Clients she has worked with include: Accenture, Achieve Breakthrough, American Express, Amgen Biotech Co, Apple, Avaya, Arcadis, Balloon, Banca Mediolanum, Bausch & Lomb, Belmond Hotels, Boehringer Inghelheim, Bristol Myers Squibb, Carlson Wagon-Lit Travel, Cisco, Coca-Cola, Covidien, Deutsche Bank, DuPont-Lycra Div., Elanco (Lilly), Eurasia, ExxonMobil, Farnell, Ferragamo, Flextronics, Hp & HpE, Hilti, IFAD (International Fund for Agricultural Development) Intel, Loro Piana, McAfee, Masterfoods, Merck, Microsoft, Nielsen, Nike, Pentair, Quest, Quintiles,  RCCL (Royal Caribbean Cruises), Roche, Rubicon, Skype, Starwood Hotels & Resorts Worldwide, Skype, St. Jude Medical, Swarovski, Symantec, Talend, Tiscali Digital Advertising, ViiV (Pfizer), Western Union.

Maureen’s main competency areas are:

Leadership – developing high performing individuals, facilitating leadership within conflict, fostering motivation and change management, creating awareness for women in business.

Sales training and communication – helping salespeople share subject matter expertise with higher level players (clients and/or internal management) to influence high level decisions so that the best outcome is generated.

Coaching – supporting learning and change for executives and managers.

Maureen’s professional qualifications also include Psychological and Counseling Studies. She is a certified trainer by the Italian Association of Trainers (A.I.F.). She is a native English and Italian speaker and is fluent in conversational French.

In her spare time Maureen enjoys being immersed in the countryside where she lives north of Rome, close to the regions of Umbria and Tuscany. She is involved in community work in her town both with the Musical Association and helping young people to be ready for work interviews and opportunities.

Poh Chean Long

Senior Consultant / Malaysia

Specialties:

Leadership, Management, Organizational Development

An accountant by professional qualification, PC’s experience over the last 20 years has primarily been in the area of leadership, management, organizational development, human resource training and development.

Although an accountant by professional qualification, PC’s experience over the last twenty years has primarily been in the area of leadership, management, organizational development, human resource training and development. The shift from accountancy to OD and HR consulting came as a result of his then employer going through significant structural and process changes. PC understands change, having gone through it as well as consulted with clients on it.

A special focus of his is the integration of leadership and talent development with the business planning and organization development strategies for a high performing and highly engaged enterprise. PC believes strongly in the experiential learning approach involving the “learn, practice and apply” methodology.

Clients consult PC for design of customized consulting as well as off-the-shelf learning and development solutions. He draws on his vast experience working with leaders, executives and teams from a diverse range of organizations and industries. His auditing and accountancy training developed his keen eye for details and discipline whilst his consulting experience has developed his leadership, communication and coaching skills. His facilitation skills are highly regarded as he is able to bridge theory and reality and likewise for learning and application. Aside from consulting, coaching and training, PC also speaks at company meetings and conferences. He was also a contributing co-author of a book titled “Malaysia – The Next Chapter.”

PC started his career with Coopers & Lybrand, presently known as PwC. His working experience ranged from auditing, insolvency, business turnaround, financial management to organizational change and performance coaching and management, learning and development. PC knows he needs to stay current and relevant in a constantly changing and challenging business environment. As such he invests a significant amount of time and money in learning and acquiring new skills and tools from around the world.

PC has been involved in numerous consulting, coaching, training, conference and blended digital learning projects on a global basis. Some of his recent past clients include ARM, AXA, BioMarin, BMS, Cargill, Canon, Certis CISCO, COHU, CGI, DHL, Ernst & Young, FMC Agro, Fujitsu, GRAB, Honeywell, Huawei, IBM, IDC, KPMG, LVMH Group, Manulife, Marina Bay Sands, Mercedes Benz Financial Services, PR Newswire, Ralph Lauren, RELX, Rockwell, Rolls Royce, SanDisk, Securities Commission, SOMPO, StanChart, Shell, Texas Instruments, Thales, UOB, Ubisoft.

Clients seek PC’s expertise in areas such as Leadership Development and Executive Coaching, Team Development, Career/Talent and High Potential Development, Client Relationship Management and Customer Centricity, New Recruits Onboarding, Conference Large Audience Engagement Activities, Virtual Instruction and Facilitation in a Blended Digital Learning Platform.

Poh Chean Long

Senior Consultant / Malaysia

Specialties:

Leadership, Management, Organizational Development

An accountant by professional qualification, PC’s experience over the last 20 years has primarily been in the area of leadership, management, organizational development, human resource training and development.

Although an accountant by professional qualification, PC’s experience over the last twenty years has primarily been in the area of leadership, management, organizational development, human resource training and development. The shift from accountancy to OD and HR consulting came as a result of his then employer going through significant structural and process changes. PC understands change, having gone through it as well as consulted with clients on it.

A special focus of his is the integration of leadership and talent development with the business planning and organization development strategies for a high performing and highly engaged enterprise. PC believes strongly in the experiential learning approach involving the “learn, practice and apply” methodology.

Clients consult PC for design of customized consulting as well as off-the-shelf learning and development solutions. He draws on his vast experience working with leaders, executives and teams from a diverse range of organizations and industries. His auditing and accountancy training developed his keen eye for details and discipline whilst his consulting experience has developed his leadership, communication and coaching skills. His facilitation skills are highly regarded as he is able to bridge theory and reality and likewise for learning and application. Aside from consulting, coaching and training, PC also speaks at company meetings and conferences. He was also a contributing co-author of a book titled “Malaysia – The Next Chapter.”

PC started his career with Coopers & Lybrand, presently known as PwC. His working experience ranged from auditing, insolvency, business turnaround, financial management to organizational change and performance coaching and management, learning and development. PC knows he needs to stay current and relevant in a constantly changing and challenging business environment. As such he invests a significant amount of time and money in learning and acquiring new skills and tools from around the world.

PC has been involved in numerous consulting, coaching, training, conference and blended digital learning projects on a global basis. Some of his recent past clients include ARM, AXA, BioMarin, BMS, Cargill, Canon, Certis CISCO, COHU, CGI, DHL, Ernst & Young, FMC Agro, Fujitsu, GRAB, Honeywell, Huawei, IBM, IDC, KPMG, LVMH Group, Manulife, Marina Bay Sands, Mercedes Benz Financial Services, PR Newswire, Ralph Lauren, RELX, Rockwell, Rolls Royce, SanDisk, Securities Commission, SOMPO, StanChart, Shell, Texas Instruments, Thales, UOB, Ubisoft.

Clients seek PC’s expertise in areas such as Leadership Development and Executive Coaching, Team Development, Career/Talent and High Potential Development, Client Relationship Management and Customer Centricity, New Recruits Onboarding, Conference Large Audience Engagement Activities, Virtual Instruction and Facilitation in a Blended Digital Learning Platform.

Beth Yates

Senior Consultant / California 

Specialties:

Collaboration, Communication, Problem-Solving

Beth Yates, trainer and facilitator, believes managers and teams know their businesses and have a desire to collaborate and still, challenges prevent them from achieving the results they could.

Through years of experience working with a range of industries from manufacturing to biopharmaceutical to financial industries to high tech, both domestically and internationally, Beth knows the key that unlocks higher results is about how people collaborate. Challenges of collaboration can include strongly held differing views, styles of communication and approaches to work and values in how they do their work, to mention a few. Add to those challenges the effective use of social media to convey information. Beth enables those leaders and team members to overcome challenges to get better results. She helps groups communicate with one another to achieve results, she facilitates creative problem-solving and she gives teams skills and tools to be effective at working with one another in a fun and interactive environment.

In addition to being a Senior Consultant at JMReid Group, Beth has had her own successful facilitation and training business since 1999, Yates & Associates. Beth is certified in the Myers Briggs Type Indicator and is a trained Life Coach and Community Mediator. Beth can create a fun and energetic learning environment anywhere and with even the driest material, as proven by her year as an instructor of comedy traffic school. Beth earned her B.A. in Sociology from California State University Humboldt.

Past and Current Clients

Boeing, Chevron, Cisco Systems, Curtiss Wright Flow Control, Dell, Dick’s Sporting Goods, DocuSign, eBay, EPA, Excelon, Genentech, General Electric, General Mills, Google, Honda, Hewlitt Packard, Medtronic, Moody’s, Saks Fifth Avenue, Salesforce, SoCal Edison, Toyota, ViroLogic, Wells Fargo, W.L. Gore, Yahoo

Beth Yates

Senior Consultant / California 

Specialties:

Collaboration, Communication, Problem-Solving

Beth Yates, trainer and facilitator, believes managers and teams know their businesses and have a desire to collaborate and still, challenges prevent them from achieving the results they could.

Through years of experience working with a range of industries from manufacturing to biopharmaceutical to financial industries to high tech, both domestically and internationally, Beth knows the key that unlocks higher results is about how people collaborate. Challenges of collaboration can include strongly held differing views, styles of communication and approaches to work and values in how they do their work, to mention a few. Add to those challenges the effective use of social media to convey information. Beth enables those leaders and team members to overcome challenges to get better results. She helps groups communicate with one another to achieve results, she facilitates creative problem-solving and she gives teams skills and tools to be effective at working with one another in a fun and interactive environment.

In addition to being a Senior Consultant at JMReid Group, Beth has had her own successful facilitation and training business since 1999, Yates & Associates. Beth is certified in the Myers Briggs Type Indicator and is a trained Life Coach and Community Mediator. Beth can create a fun and energetic learning environment anywhere and with even the driest material, as proven by her year as an instructor of comedy traffic school. Beth earned her B.A. in Sociology from California State University Humboldt.

Past and Current Clients

Boeing, Chevron, Cisco Systems, Curtiss Wright Flow Control, Dell, Dick’s Sporting Goods, DocuSign, eBay, EPA, Excelon, Genentech, General Electric, General Mills, Google, Honda, Hewlitt Packard, Medtronic, Moody’s, Saks Fifth Avenue, Salesforce, SoCal Edison, Toyota, ViroLogic, Wells Fargo, W.L. Gore, Yahoo

Mary Clark

Senior Consultant / Massachusetts

Specialties:

Process Improvement, Innovation, Design

Mary Clark has been designing and facilitating trainings for businesses and institutions since 1996.

Mary's charisma and enthusiasm immediately create a rapport with her audience and engage them in the learning process. A seasoned facilitator, she specializes in process improvement and innovation, helping to generate solutions to get businesses and the people who run them where they need to go.
Mary’s background in training and facilitation includes design, development and implementation. She has many years of experience in the medical field, working with Mount Sinai Hospital, Beth Isreal Medical Center, NYU Medical School and Cornell Medical School. Her work with NGOs such as Unicef has led her to work with groups on three continents in three languages. She is fluent in French, facilitating French language or English French bilingual sessions for Danone, KPMG and Sanofi.

She is the author of numerous magazine articles and two books, both for Harper Collins.
Mary has worked with a diverse range of Fortune 500 companies, NGOs and government agencies including Citibank, Bristol Myer Squibb, Autodesk, Ernst and Young, HSBC, Zurich, the United Nations, FINRA, Coach, Corning, the US Army and NASA .

Mary Clark

Senior Consultant / Massachusetts

Specialties:

Process Improvement, Innovation, Design

Mary Clark has been designing and facilitating trainings for businesses and institutions since 1996.

Mary's charisma and enthusiasm immediately create a rapport with her audience and engage them in the learning process. A seasoned facilitator, she specializes in process improvement and innovation, helping to generate solutions to get businesses and the people who run them where they need to go.
Mary’s background in training and facilitation includes design, development and implementation. She has many years of experience in the medical field, working with Mount Sinai Hospital, Beth Isreal Medical Center, NYU Medical School and Cornell Medical School. Her work with NGOs such as Unicef has led her to work with groups on three continents in three languages. She is fluent in French, facilitating French language or English French bilingual sessions for Danone, KPMG and Sanofi.

She is the author of numerous magazine articles and two books, both for Harper Collins.
Mary has worked with a diverse range of Fortune 500 companies, NGOs and government agencies including Citibank, Bristol Myer Squibb, Autodesk, Ernst and Young, HSBC, Zurich, the United Nations, FINRA, Coach, Corning, the US Army and NASA .

Cate Sabatini

Senior Consultant / California

Specialties:

Leadership, Coaching, Culture, Organizational Development

Cate partners with her coaching clients to expand their leadership presence and signature influence through greater self-awareness, by leveraging their strengths and developing the critical leadership competencies they need to succeed in their roles. Leading authentically, navigating critical transitions and increasing well-being to mitigate burn-out are among her areas of expertise. She focuses on the whole person, working with her clients to bring clarity to their aspirations as leaders, to identify their challenges and strengths and to define pathways to accomplishing the goals they aspire to achieve.

Cate served as a founding Director in PwC’s prestigious Leadership Coaching Center of Excellence, providing coaching, facilitation and training to PWC leaders across their accounting, advisory and tax lines of service. Prior to PwC, Cate brought culture and leadership transformation to the companies in which she worked, coaching executive and senior management staff through the resulting personal and organizational changes. Whether it is in a one-to-one coaching engagement, or in a dynamic group leadership experience, Cate is recognized for her authentic, substantive voice and her ability to bring out the best in her clients. She is a sought-after leadership coach who brings a passion for leadership transformation and a depth of business insights to each of her clients.

Her depth of business insights come from experience. Cate is an executive leader with over 30 years of demonstrated success in business, technology and coaching in the Big 4 consulting, biotech, pharmaceutical and high-tech industries. Cate has held the positions of EVP of Sales and Marketing, Chief of Staff and Vice President of Program Management for some of Silicon Valley’s most successful biotech companies. In addition, she has a breadth of functional experience including sales and account management, operations, organizational development, marketing, program management and business analysis and systems implementation. She is highly adept at working with organizations to deliver results.

Coaching Focus

⦁ Communications coaching, including Crucial Conversations, applications of neuroscience in Conversational intelligence (C-IQ), Hermann Brain Dominance Indicators (HBDI) thinking styles
⦁ Transition coaching brought about by changes due to promotions, growth, personal change, organizational change
⦁ Leadership 360 assessments and leadership coaching at all levels
⦁ Group and team coaching, training and facilitation
⦁ Lifestyle coaching – Ensuring practices of health and wellness support one's leadership and life goals

Coaching Credentials

Cate obtained her Executive Coaching credential from the Hudson Institute and is recognized as a Professional Certified Coach (PCC) through the International Coach Federation (ICF). She is a National Board-Certified Health & Wellness Coach (NBC-HWC) and a graduate of World Business and Executive Coaching Summit’s (WBECS) Global Team Coaching Institute (GTCI) and Breakthrough Coaching.

Cate Sabatini

Senior Consultant / California

Specialties:

Leadership, Coaching, Culture, Organizational Development

Cate partners with her coaching clients to expand their leadership presence and signature influence through greater self-awareness, by leveraging their strengths and developing the critical leadership competencies they need to succeed in their roles. Leading authentically, navigating critical transitions and increasing well-being to mitigate burn-out are among her areas of expertise. She focuses on the whole person, working with her clients to bring clarity to their aspirations as leaders, to identify their challenges and strengths and to define pathways to accomplishing the goals they aspire to achieve.

Cate served as a founding Director in PwC’s prestigious Leadership Coaching Center of Excellence, providing coaching, facilitation and training to PWC leaders across their accounting, advisory and tax lines of service. Prior to PwC, Cate brought culture and leadership transformation to the companies in which she worked, coaching executive and senior management staff through the resulting personal and organizational changes. Whether it is in a one-to-one coaching engagement, or in a dynamic group leadership experience, Cate is recognized for her authentic, substantive voice and her ability to bring out the best in her clients. She is a sought-after leadership coach who brings a passion for leadership transformation and a depth of business insights to each of her clients.

Her depth of business insights come from experience. Cate is an executive leader with over 30 years of demonstrated success in business, technology and coaching in the Big 4 consulting, biotech, pharmaceutical and high-tech industries. Cate has held the positions of EVP of Sales and Marketing, Chief of Staff and Vice President of Program Management for some of Silicon Valley’s most successful biotech companies. In addition, she has a breadth of functional experience including sales and account management, operations, organizational development, marketing, program management and business analysis and systems implementation. She is highly adept at working with organizations to deliver results.

Coaching Focus

⦁ Communications coaching, including Crucial Conversations, applications of neuroscience in Conversational intelligence (C-IQ), Hermann Brain Dominance Indicators (HBDI) thinking styles
⦁ Transition coaching brought about by changes due to promotions, growth, personal change, organizational change
⦁ Leadership 360 assessments and leadership coaching at all levels
⦁ Group and team coaching, training and facilitation
⦁ Lifestyle coaching – Ensuring practices of health and wellness support one's leadership and life goals

Coaching Credentials

Cate obtained her Executive Coaching credential from the Hudson Institute and is recognized as a Professional Certified Coach (PCC) through the International Coach Federation (ICF). She is a National Board-Certified Health & Wellness Coach (NBC-HWC) and a graduate of World Business and Executive Coaching Summit’s (WBECS) Global Team Coaching Institute (GTCI) and Breakthrough Coaching.

Dr. Connie Watson

Senior Consultant / Florida

Specialties:

Organizational Development, Leadership Development, Employee Learning and Engagement, Diversity and Inclusion

Dr. Connie Watson is an Organizational Development consultant focusing on leadership development, employee learning and engagement, diversity and inclusion and organizational culture. Connie consults with startups to Fortune 100 companies and has experience in the education and nonprofit sectors. She is also a facilitator for Surge and Grow (a program helping founders/CEOs grow their companies).

Dr. Watson has over 30 years of experience working with leaders and teams (and conducting research) from a variety of cultural contexts (including China, India, the United Kingdom, the Caribbean, the United States and Canada). She has been instrumental in coaching and facilitating learning that increases individual’s and group’s cultural competence, strategic thinking, emotional intelligence and growth mindset. Connie is passionate about helping people navigate courageous conversations with care, respect and honesty. Connie operates from a sense of purpose to encourage personal growth (mind, body and heart) and co-create high performing teams and sustainable learning organizations with her clients and partners.

Connie has published and presented her work at a number of organizations including the American Psychological Association, the Society for Human Resource Management, the International Transformative Learning Conference and at Teachers College, Columbia University. Connie is certified in Appreciative Inquiry, MBTI Personality Assessment, NCBI (Diversity Training) and has been a training evaluator for the American National Standard Institute (ANSI). She has received several awards including an Endowed Teaching Chair from Delta College and a Staff Excellence Award from Central Michigan University. She is on the board of LearnLong Institute, a thinktank that promotes research and education in Adult Learning and Leadership. Connie has been a faculty member, Department Chair, Faculty and Staff Professional Development Director, as well as an independent organizational consultant during her career. She has taught Psychology, Education and Human Resource Management courses at the Community College of Philadelphia, Delta College, Temple University, Santa Clara University and Seattle University. Connie has a BA in Psychology from Western Michigan University, a MS in Organizational Psychology from Emporia State University and an Ed.D. in Adult Learning and Leadership from Teachers College, Columbia University.

Dr. Connie Watson

Senior Consultant / Florida

Specialties:

Organizational Development, Leadership Development, Employee Learning and Engagement, Diversity and Inclusion

Dr. Connie Watson is an Organizational Development consultant focusing on leadership development, employee learning and engagement, diversity and inclusion and organizational culture. Connie consults with startups to Fortune 100 companies and has experience in the education and nonprofit sectors. She is also a facilitator for Surge and Grow (a program helping founders/CEOs grow their companies).

Dr. Watson has over 30 years of experience working with leaders and teams (and conducting research) from a variety of cultural contexts (including China, India, the United Kingdom, the Caribbean, the United States and Canada). She has been instrumental in coaching and facilitating learning that increases individual’s and group’s cultural competence, strategic thinking, emotional intelligence and growth mindset. Connie is passionate about helping people navigate courageous conversations with care, respect and honesty. Connie operates from a sense of purpose to encourage personal growth (mind, body and heart) and co-create high performing teams and sustainable learning organizations with her clients and partners.

Connie has published and presented her work at a number of organizations including the American Psychological Association, the Society for Human Resource Management, the International Transformative Learning Conference and at Teachers College, Columbia University. Connie is certified in Appreciative Inquiry, MBTI Personality Assessment, NCBI (Diversity Training) and has been a training evaluator for the American National Standard Institute (ANSI). She has received several awards including an Endowed Teaching Chair from Delta College and a Staff Excellence Award from Central Michigan University. She is on the board of LearnLong Institute, a thinktank that promotes research and education in Adult Learning and Leadership. Connie has been a faculty member, Department Chair, Faculty and Staff Professional Development Director, as well as an independent organizational consultant during her career. She has taught Psychology, Education and Human Resource Management courses at the Community College of Philadelphia, Delta College, Temple University, Santa Clara University and Seattle University. Connie has a BA in Psychology from Western Michigan University, a MS in Organizational Psychology from Emporia State University and an Ed.D. in Adult Learning and Leadership from Teachers College, Columbia University.

Jeffrey Baker

Senior Consultant / Massachusetts

Specialties:

Talent Development, Organizational Development, Coaching

Jeffrey Baker is a talent and organizational development consultant, skilled facilitator and executive coach focused on helping leaders, teams and salespeople develop the skills they need to thrive and excel. During the first half of Jeffrey’s career, he worked in the telecommunications industry managing a variety of customer-facing teams for large companies such as AT&T and Siemens, as well as smaller or early-stage, growth companies. After having led the global customer service business for a publicly-traded company, Jeffrey switched careers to the learning and development field by joining global training consultancy, The Forum Corporation. For 14 years Jeffrey developed business and led consulting teams delivering talent development services for many clients including United Technologies, ThermoFisher Scientific, BMW of North America, Fidelity Investments, Sun Life Financial, Proctor & Gamble/Gillette and Liberty Mutual Insurance.

Jeffrey left Forum to join the in-house leadership development organization of one of his clients (a top five global property and casualty insurance company) where he focused on helping leaders acquire the skills and knowledge needed to execute on their new CEO’s strategic vision. During his five years with this company, he helped shift the culture and overall leadership skillset by designing and facilitating workshops for leadership at all levels around the world, as well as conducting one-on-one coaching sessions with targeted senior leaders.

Since starting his independent consultancy in June 2018 Jeffrey has continued providing learning and development services to large and small companies.

Jeffrey received his bachelors from The University of Michigan, concentrating in organizational psychology and economics. He resides in the Boston, MA area. When Jeffrey is relaxing you can find him either boogying on the ballroom dance floor with his wife or hiking in the nearest forest or mountains.

Jeffrey Baker

Senior Consultant / Massachusetts

Specialties:

Talent Development, Organizational Development, Coaching

Jeffrey Baker is a talent and organizational development consultant, skilled facilitator and executive coach focused on helping leaders, teams and salespeople develop the skills they need to thrive and excel. During the first half of Jeffrey’s career, he worked in the telecommunications industry managing a variety of customer-facing teams for large companies such as AT&T and Siemens, as well as smaller or early-stage, growth companies. After having led the global customer service business for a publicly-traded company, Jeffrey switched careers to the learning and development field by joining global training consultancy, The Forum Corporation. For 14 years Jeffrey developed business and led consulting teams delivering talent development services for many clients including United Technologies, ThermoFisher Scientific, BMW of North America, Fidelity Investments, Sun Life Financial, Proctor & Gamble/Gillette and Liberty Mutual Insurance.

Jeffrey left Forum to join the in-house leadership development organization of one of his clients (a top five global property and casualty insurance company) where he focused on helping leaders acquire the skills and knowledge needed to execute on their new CEO’s strategic vision. During his five years with this company, he helped shift the culture and overall leadership skillset by designing and facilitating workshops for leadership at all levels around the world, as well as conducting one-on-one coaching sessions with targeted senior leaders.

Since starting his independent consultancy in June 2018 Jeffrey has continued providing learning and development services to large and small companies.

Jeffrey received his bachelors from The University of Michigan, concentrating in organizational psychology and economics. He resides in the Boston, MA area. When Jeffrey is relaxing you can find him either boogying on the ballroom dance floor with his wife or hiking in the nearest forest or mountains.

Rose Maruca

Senior Consultant / New Jersey

Specialties:

Leadership, Communication, Team Development, Organization Culture, Executive Coaching

Rose Maruca is an executive coach, consultant and facilitator focused on leadership, communication, team development and organizational culture. Rose’s clinical training and business background provide her with a deep understanding of the challenges faced by healthcare leaders across a variety of settings. She is a tireless advocate for helping individuals become their best selves.

Throughout her career in healthcare, Rose has held senior-level management positions at leading health systems, consulting organizations and industry, with expertise in quality improvement, strategic planning, partnership development, marketing, corporate communications, organizational design and change management.

Rose facilitates health literacy and clinician/patient communication skills educational sessions for healthcare team members. For business professionals, she conducts workshops on strategic planning, project management, creating and leading high performing teams, inter-professional collaboration, patient experience, giving and receiving feedback and productive meeting management.

A magna cum laude MBA graduate of Saint Joseph’s University, Rose also completed a Certificate in Health Care Innovation from the Perelman School of Medicine of the University of Pennsylvania’s Department of Medical Ethics and Health Policy. She is also an instructor in their Master’s in Healthcare Innovation program. Rose is a graduate of the Coaching Leader Program at Saint Joseph’s University’s Haub School of Business and is an Associate Certified Coach, recognized by the International Coaching Federation. She holds a BSN, with honors, from Thomas Jefferson University, and a BA in Business Administration from Rutgers University.

Rose serves on the Diversity and Inclusion Advisory Committee of Samaritan Healthcare & Hospice and the Community Advisory Council of Rutgers Cancer Institute of New Jersey. She is an active member of the American College of Healthcare Executives, Academy on Communication in Healthcare, the Beryl Institute, and the International Coaching Federation as well as a peer editor for the Journal of Patient Experience.

Rose Maruca

Senior Consultant / New Jersey

Specialties:

Leadership, Communication, Team Development, Organization Culture, Executive Coaching

Rose Maruca is an executive coach, consultant and facilitator focused on leadership, communication, team development and organizational culture. Rose’s clinical training and business background provide her with a deep understanding of the challenges faced by healthcare leaders across a variety of settings. She is a tireless advocate for helping individuals become their best selves.

Throughout her career in healthcare, Rose has held senior-level management positions at leading health systems, consulting organizations and industry, with expertise in quality improvement, strategic planning, partnership development, marketing, corporate communications, organizational design and change management.

Rose facilitates health literacy and clinician/patient communication skills educational sessions for healthcare team members. For business professionals, she conducts workshops on strategic planning, project management, creating and leading high performing teams, inter-professional collaboration, patient experience, giving and receiving feedback and productive meeting management.

A magna cum laude MBA graduate of Saint Joseph’s University, Rose also completed a Certificate in Health Care Innovation from the Perelman School of Medicine of the University of Pennsylvania’s Department of Medical Ethics and Health Policy. She is also an instructor in their Master’s in Healthcare Innovation program. Rose is a graduate of the Coaching Leader Program at Saint Joseph’s University’s Haub School of Business and is an Associate Certified Coach, recognized by the International Coaching Federation. She holds a BSN, with honors, from Thomas Jefferson University, and a BA in Business Administration from Rutgers University.

Rose serves on the Diversity and Inclusion Advisory Committee of Samaritan Healthcare & Hospice and the Community Advisory Council of Rutgers Cancer Institute of New Jersey. She is an active member of the American College of Healthcare Executives, Academy on Communication in Healthcare, the Beryl Institute, and the International Coaching Federation as well as a peer editor for the Journal of Patient Experience.

Rajiv Verma

Senior Consultant / India

Specialties:

Leadership, Diversification of Teams and Inclusive Behavior, Learning and Talent Strategy

Rajiv Verma is an experienced Executive Coach and trainer who possesses a deep understanding of people and what they need to succeed; essentially someone to believe in them and lead them forward. He is a visionary with great energy and passion for leadership success. Rajiv equips leaders to better navigate all aspects of their professional challenges, strengthen their business perspective and leadership effectiveness. He accompanies executives on their leadership change journey encouraging their progress through empathy and discipline.

An ICF-Certified Professional Coach, Rajiv is a soft-spoken and effective motivator who believes that “Tapping into the leader’s inner strengths and potential creates excellent results easier and faster.” It is this philosophy that he experienced as an executive leader and applies in his coaching today. Rajiv works together with his clients to facilitate realization of their business, professional and personal potential. His down-to-earth, streamlined approach guides executives to straightforward and consistent growth. Adept at quickly identifying root causes and working towards dynamic, impactful steps forward, Rajiv recognizes the interconnectedness of great leaders and their teams and clients. 

Representative assignments include:
⦁ CEO of a Telecom Company
⦁ VP of a FMCG Organization
⦁ Director of a E Commerce Company
⦁ CXO of an Automobile
⦁ VP of a Business Process Outsourcing Company

Rajiv has over 30 years’ experience in successful business leadership roles, having worked as the CEO of a leading Education Sector organisation, Business Head with Randstad India, Sales Head with GSK & Head Corporate training at NIS Sparta( NIIT ), Asia’s biggest training and development organization. He has led teams and organizations to innovative solutions and greater achievement.

During his various tenures, his colleagues applauded his energetic leadership and strong team building styles. Rajiv used a distinct leadership practice of ‘leading through coaching.’ Colleagues describe Rajiv as proactive and focused, who also supported and invited the creativity and input of his teams. His motivated attention to the person as well as the job at hand increased the investment of his team and resulted in successful business campaigns.

Experienced in researching concerns, pre-validating, designing customized training interventions and facilitating for development of skill and effective behaviors to help organizations meet defined objectives. His facilitation sessions have focused on areas of Leadership & Management, Impact & Influence, Personal Effectiveness, Sales & Business Development, Presentation Skills, Communication Skills, Customer Service, Team Building etc.

Certified in Carlson’s Learning, USA (Adventures in Attitudes, Leadership Profiling, Personal Profiling, Competency Assessment, Role behaviour analysis) / Huthwaite Research Group, HRG, UK (Spin Selling, Key Account Mgt),DISC Management Strategies,Adept-15, MBTI, Thomas Kilman Conflict Instrument, FIRO-B, Corporate based Mindfulness Training, Potential Project, USA.

Rajiv has facilitated 3,000+ man days in Leadership Development & Executive Coaching Pan India, APAC region, Middle East and USA.
Industry Segments: FMCG, Consumer Durables, Business Process Outsourcing, IT/IT-enables services, Manufacturing, Automobiles, BFSI, e Commerce, Pharma, Healthcare, Telecom, Government Institutions.

Rajiv Verma

Senior Consultant / India

Specialties:

Leadership, Diversification of Teams and Inclusive Behavior, Learning and Talent Strategy

Rajiv Verma is an experienced Executive Coach and trainer who possesses a deep understanding of people and what they need to succeed; essentially someone to believe in them and lead them forward. He is a visionary with great energy and passion for leadership success. Rajiv equips leaders to better navigate all aspects of their professional challenges, strengthen their business perspective and leadership effectiveness. He accompanies executives on their leadership change journey encouraging their progress through empathy and discipline.

An ICF-Certified Professional Coach, Rajiv is a soft-spoken and effective motivator who believes that “Tapping into the leader’s inner strengths and potential creates excellent results easier and faster.” It is this philosophy that he experienced as an executive leader and applies in his coaching today. Rajiv works together with his clients to facilitate realization of their business, professional and personal potential. His down-to-earth, streamlined approach guides executives to straightforward and consistent growth. Adept at quickly identifying root causes and working towards dynamic, impactful steps forward, Rajiv recognizes the interconnectedness of great leaders and their teams and clients. 

Representative assignments include:
⦁ CEO of a Telecom Company
⦁ VP of a FMCG Organization
⦁ Director of a E Commerce Company
⦁ CXO of an Automobile
⦁ VP of a Business Process Outsourcing Company

Rajiv has over 30 years’ experience in successful business leadership roles, having worked as the CEO of a leading Education Sector organisation, Business Head with Randstad India, Sales Head with GSK & Head Corporate training at NIS Sparta( NIIT ), Asia’s biggest training and development organization. He has led teams and organizations to innovative solutions and greater achievement.

During his various tenures, his colleagues applauded his energetic leadership and strong team building styles. Rajiv used a distinct leadership practice of ‘leading through coaching.’ Colleagues describe Rajiv as proactive and focused, who also supported and invited the creativity and input of his teams. His motivated attention to the person as well as the job at hand increased the investment of his team and resulted in successful business campaigns.

Experienced in researching concerns, pre-validating, designing customized training interventions and facilitating for development of skill and effective behaviors to help organizations meet defined objectives. His facilitation sessions have focused on areas of Leadership & Management, Impact & Influence, Personal Effectiveness, Sales & Business Development, Presentation Skills, Communication Skills, Customer Service, Team Building etc.

Certified in Carlson’s Learning, USA (Adventures in Attitudes, Leadership Profiling, Personal Profiling, Competency Assessment, Role behaviour analysis) / Huthwaite Research Group, HRG, UK (Spin Selling, Key Account Mgt),DISC Management Strategies,Adept-15, MBTI, Thomas Kilman Conflict Instrument, FIRO-B, Corporate based Mindfulness Training, Potential Project, USA.

Rajiv has facilitated 3,000+ man days in Leadership Development & Executive Coaching Pan India, APAC region, Middle East and USA.
Industry Segments: FMCG, Consumer Durables, Business Process Outsourcing, IT/IT-enables services, Manufacturing, Automobiles, BFSI, e Commerce, Pharma, Healthcare, Telecom, Government Institutions.

Marla J Smith

Senior Consultant / Washington

Specialties:

Leadership Development, Team Effectiveness, Organizational Change Management, Corporate Culture, Learning Design and Facilitation

Marla J Smith has more than 25 years of experience working with individuals and teams to improve organizational effectiveness and performance. She has led major change management initiatives, working with Fortune 500 C-Suite executives to define the necessary changes and desired outcomes, and then cascading sponsorship throughout the organization to drive and sustain results. She has developed effective learning programs for both collaborative work skills as well as technical skills and sales training. Marla has also done significant work on developing and changing corporate cultures through employee participation and engagement. Her passion is leadership development and coaching since her experience shows the difference a truly effective leader can have on employees and business results. Marla is an enthusiastic facilitator who enjoys helping people grow, personally and professionally.

Some key accomplishments
⦁ At American Express she helped develop an outcome-based employee engagement strategy, which emphasized ownership and accountability for both employees and leaders, resulting in significant improvement in employee satisfaction results.
⦁ For Honeywell, Marla successfully led a major reorganization affecting 12,000 employees and over $3M in revenue.
⦁ And most recently she helped EchoPark Automotive design a new business model and then launched the company, providing all the recruiting and training for the start up.

Marla lives in the Pacific Northwest, enjoying the scenery, wildlife and activities Seattle has to offer. She is a creative individual who also enjoys crafts, reading and cooking.

Marla J Smith

Senior Consultant / Washington

Specialties:

Leadership Development, Team Effectiveness, Organizational Change Management, Corporate Culture, Learning Design and Facilitation

Marla J Smith has more than 25 years of experience working with individuals and teams to improve organizational effectiveness and performance. She has led major change management initiatives, working with Fortune 500 C-Suite executives to define the necessary changes and desired outcomes, and then cascading sponsorship throughout the organization to drive and sustain results. She has developed effective learning programs for both collaborative work skills as well as technical skills and sales training. Marla has also done significant work on developing and changing corporate cultures through employee participation and engagement. Her passion is leadership development and coaching since her experience shows the difference a truly effective leader can have on employees and business results. Marla is an enthusiastic facilitator who enjoys helping people grow, personally and professionally.

Some key accomplishments
⦁ At American Express she helped develop an outcome-based employee engagement strategy, which emphasized ownership and accountability for both employees and leaders, resulting in significant improvement in employee satisfaction results.
⦁ For Honeywell, Marla successfully led a major reorganization affecting 12,000 employees and over $3M in revenue.
⦁ And most recently she helped EchoPark Automotive design a new business model and then launched the company, providing all the recruiting and training for the start up.

Marla lives in the Pacific Northwest, enjoying the scenery, wildlife and activities Seattle has to offer. She is a creative individual who also enjoys crafts, reading and cooking.

Rob Miller

Senior Consultant / Massachusetts

Specialties:

Professional and Leadership Development, Global Workforce Management Solutions

Rob Miller is an attorney and consultant with broad international experience in professional and leadership development. He brings functional business and legal expertise to his work and is recognized for his ability to quickly build trust, rapport and establish credibility with his clients.

Rob has built and lead business ventures in complex, high-risk environments where he developed unique insight into global business and leadership challenges as well as expertise in global workforce management solutions. Over the last ten years, he guided and supported the new-market entry strategies for various U.S. companies entering or expanding operations in LATAM ranging from a boutique software developer to a Fortune 100 social media company.

Those solutions included deploying diversity and inclusion programs, supplier diversity programs, RPO, contingent worker strategy, staffing, onboarding, employee benefits, risk management, compliance and leadership development.

Rob earned his JD from University of California, Hastings College of the Law and his LLM in International Development from University of Arizona. He is a member of the New York Bar Association and the Brazil Bar Association.

For fun, Rob can be found hiking the forests, mountains and canyons of his home state of Arizona, or exploring the beaches and nightlife of his adopted home, Rio de Janeiro.

Rob Miller

Senior Consultant / Massachusetts

Specialties:

Professional and Leadership Development, Global Workforce Management Solutions

Rob Miller is an attorney and consultant with broad international experience in professional and leadership development. He brings functional business and legal expertise to his work and is recognized for his ability to quickly build trust, rapport and establish credibility with his clients.

Rob has built and lead business ventures in complex, high-risk environments where he developed unique insight into global business and leadership challenges as well as expertise in global workforce management solutions. Over the last ten years, he guided and supported the new-market entry strategies for various U.S. companies entering or expanding operations in LATAM ranging from a boutique software developer to a Fortune 100 social media company.

Those solutions included deploying diversity and inclusion programs, supplier diversity programs, RPO, contingent worker strategy, staffing, onboarding, employee benefits, risk management, compliance and leadership development.

Rob earned his JD from University of California, Hastings College of the Law and his LLM in International Development from University of Arizona. He is a member of the New York Bar Association and the Brazil Bar Association.

For fun, Rob can be found hiking the forests, mountains and canyons of his home state of Arizona, or exploring the beaches and nightlife of his adopted home, Rio de Janeiro.

Marsha Ross-Jackson

Senior Consultant / Illinois

Specialties:

Cross-Cultural Communication, Leadership, Diversity, Equity + Inclusion

Marsha Ross-Jackson is an experienced leader, attorney, educator and consultant. With over 25 years of professional experience in a variety of roles, industries and sectors, Marsha’s breadth of knowledge and experience enable her to add value to any organization. Marsha’s expertise in managing operations, finance, communications, employee and labor relations, investigations, compliance, human resources and law in diverse, large multi-state offices, has helped her to become well-versed in cross-cultural communication and leadership, as well as extremely effective in directing across interdisciplinary settings. Marsha has served as an HR/legal business partner and advisor to senior leaders, boards of directors and operational leaders. She has also represented multi-billion-dollar clients in insurance, employment and commercial litigation matters. Marsha is an Arbitrator; a former member of the American Arbitration Association’s Roster of Neutrals - Employment Law Panel and the Joint Arbitration-Mediation Panel for the Chicago-Public Schools and The Chicago Teachers Union.

Marsha has a BA in Biology, a Masters in Public Administration and a Juris Doctor from DePaul University College of Law, where she was a member of the Law Review and inducted in the Order of the Coif. She is currently a Senior Lecturer and the Executive Director of the IIT Chicago-Kent College of Law Institute for Law and the Workplace, as well as Associate Dean of the Office of Diversity, Equity & Inclusion, Multicultural Affairs and Professional Development. She designed and teaches a law school skills course entitled “Labor and Employment Law Considerations for Business.” She also leads the Chicago-Kent Labor and Employment Law Externship Program, including teaching the classroom component. In 2015, Marsha received the Student Bar Association’s Adjunct Professor of the Year Award. In 2019, Marsha was awarded a Legal Education Access and Diversity Champion Award from the National Black Prelaw Conference, and she is a contributing author to the July 2020 publication of “Lessons From Successful African American Lawyers.”
Prior to joining Chicago-Kent, Marsha led labor and employee relations for the Cook County Health and Hospitals System, which included facilitating labor-management relations with 16 different labor unions. She was also responsible for workplace investigations, conflict resolution and HR compliance. Marsha spent several years as the Director of Workforce Engagement for Health Care Service Corporation, directing labor and employee relations and employee engagement activities for 17,000 employees across four states. As the Deputy Director of Field Operations for the Illinois Department of Employment Security, Marsha was responsible for operations of over 60 employment offices throughout the state, as well as the agency’s labor and employee relations. Additionally, Marsha served as the Interim Executive Director of the Asian Health Coalition of Illinois, managing all aspects of operations. For 11 years, Marsha taught as an Adjunct Professor at the University of Phoenix and The Morris Graduate School of Business, teaching courses in employment law, business law, ethics, communications, HR management and managing diverse organizations.

Marsha has designed and facilitated workshops on anti-discrimination/harassment, FMLA/ADA/ADAAA, discipline and documentation, performance management, unconscious bias, disarming microaggressions, leading change, decision-making, creating equity, navigating diverse organizations, inclusion in action, employee engagement and more. Marsha has moderated and served on panels discussing a variety of topics relating to diversity, equity and inclusion in law schools and the legal profession. She has been a member of the Liberty Mutual Leading at Liberty faculty since the beginning of 2019, and a facilitator with Sunshower Learning since 2020.

Marsha Ross-Jackson

Senior Consultant / Illinois

Specialties:

Cross-Cultural Communication, Leadership, Diversity, Equity + Inclusion

Marsha Ross-Jackson is an experienced leader, attorney, educator and consultant. With over 25 years of professional experience in a variety of roles, industries and sectors, Marsha’s breadth of knowledge and experience enable her to add value to any organization. Marsha’s expertise in managing operations, finance, communications, employee and labor relations, investigations, compliance, human resources and law in diverse, large multi-state offices, has helped her to become well-versed in cross-cultural communication and leadership, as well as extremely effective in directing across interdisciplinary settings. Marsha has served as an HR/legal business partner and advisor to senior leaders, boards of directors and operational leaders. She has also represented multi-billion-dollar clients in insurance, employment and commercial litigation matters. Marsha is an Arbitrator; a former member of the American Arbitration Association’s Roster of Neutrals - Employment Law Panel and the Joint Arbitration-Mediation Panel for the Chicago-Public Schools and The Chicago Teachers Union.

Marsha has a BA in Biology, a Masters in Public Administration and a Juris Doctor from DePaul University College of Law, where she was a member of the Law Review and inducted in the Order of the Coif. She is currently a Senior Lecturer and the Executive Director of the IIT Chicago-Kent College of Law Institute for Law and the Workplace, as well as Associate Dean of the Office of Diversity, Equity & Inclusion, Multicultural Affairs and Professional Development. She designed and teaches a law school skills course entitled “Labor and Employment Law Considerations for Business.” She also leads the Chicago-Kent Labor and Employment Law Externship Program, including teaching the classroom component. In 2015, Marsha received the Student Bar Association’s Adjunct Professor of the Year Award. In 2019, Marsha was awarded a Legal Education Access and Diversity Champion Award from the National Black Prelaw Conference, and she is a contributing author to the July 2020 publication of “Lessons From Successful African American Lawyers.”
Prior to joining Chicago-Kent, Marsha led labor and employee relations for the Cook County Health and Hospitals System, which included facilitating labor-management relations with 16 different labor unions. She was also responsible for workplace investigations, conflict resolution and HR compliance. Marsha spent several years as the Director of Workforce Engagement for Health Care Service Corporation, directing labor and employee relations and employee engagement activities for 17,000 employees across four states. As the Deputy Director of Field Operations for the Illinois Department of Employment Security, Marsha was responsible for operations of over 60 employment offices throughout the state, as well as the agency’s labor and employee relations. Additionally, Marsha served as the Interim Executive Director of the Asian Health Coalition of Illinois, managing all aspects of operations. For 11 years, Marsha taught as an Adjunct Professor at the University of Phoenix and The Morris Graduate School of Business, teaching courses in employment law, business law, ethics, communications, HR management and managing diverse organizations.

Marsha has designed and facilitated workshops on anti-discrimination/harassment, FMLA/ADA/ADAAA, discipline and documentation, performance management, unconscious bias, disarming microaggressions, leading change, decision-making, creating equity, navigating diverse organizations, inclusion in action, employee engagement and more. Marsha has moderated and served on panels discussing a variety of topics relating to diversity, equity and inclusion in law schools and the legal profession. She has been a member of the Liberty Mutual Leading at Liberty faculty since the beginning of 2019, and a facilitator with Sunshower Learning since 2020.

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