Meet Our Team // Who We Are

John Reid


Leadership, Process Improvement, Sales Effectiveness

John Reid started JMReid Group to provide relevant learning solutions that would lead to new, more productive behaviors. He believes highly-engaging content and a focus on being relevant to the participants’ real world is what makes the difference.

Read Full Bio

Watch John talk about why he started JMReid Group

John Reid is Founder, President and lead designer of JMReid Group, a global behavior change organization specializing in leadership, development, sales effectiveness and skill enhancement. John is unique in the training development space, having spent much of his career within industry.


After John survived three bouts of cancer, he decided to pursue his passion for learning and development. John pursued this passion with a belief that people could get better and wanted to get better, but it was often the manner of which traditional training is designed and delivered that made this desire for growth difficult.


As the lead designer for JMReid Group, John shifts the design emphasis from models and intellectual property to a learning experience that is relevant to the learner’s real world, taps into participants wisdom, and is engaging and sustainable.


This approach recognizes that:

  • Context is King (we are model agnostic)
  • There is real wisdom in the room (the participants) and out of the room (the latest thinking)
  • Design matters, both in and out of the classroom


Within the program design, whether it is virtual or in person, John is passionate that:


  1. Learning should be fun.If people are having fun, they are more engaged. John embraces and believes in the line, “When people are laughing, they are listening.” And, he would argue, when people are laughing they are also learning.
  2. Be bold. People pay for insight. Learners want to leave with something they didn’t know coming into the session. So, we strive to bring the latest thinking learners may not have been exposed to that will trigger them into thinking and acting differently.
  3. Explore the paradox. With any subject, you can have the learner explore the paradox at the beginning. It is a real disservice this isn’t incorporated into learning and development more. For example, accountability. There is tension there – are we all accountable as a group or is an individual ultimately accountable. Exploring this first opens up the learner to the possibility of a new way of thinking – which John believes is the ultimate goal of training.  


John has built a reputation for providing cutting-edge, client-focused solutions that deliver business results. He spearheaded the design of a breakthrough program on building relationships, leveraging both neuro and social science. He also created and implemented a learning strategy for a major pharmaceutical company, as well as designed and delivered a comprehensive sales effectiveness program for a leading packaging firm.


John’s learning strategies have effectively worked across industries. Key client engagements that John has led include EY, DSM, ProAmpac, Ryerson and MUFG.

Kelley Nicholson

Director of Operations

Planning + Organization, Project Management, Coaching

Kelley Nicholson is the Director of Operations at JMReid Group, a leading performance improvement and development organization. She organizes and oversees the day-to-day operations of JMReid Group, ensuring operational efficiency, productivity and performance.

Read Full Bio


Planning and Organization, Project Management, Logistics Planning, Coaching and Development


Kelley Nicholson is the Director of Operations at JMReid Group, a leading performance improvement and development organization. She organizes and oversees the day-to-day operations of JMReid Group, ensuring operational efficiency, productivity and performance.

With over 14 years in the learning and development and professional services industries, Kelley brings expertise and a multitude of skills to JMReid Group. In addition to leading the inner workings of the company, she is a seasoned project manager with extensive experience leading and managing large-scale conferences and other training-related initiatives. Her approach to training, development and project management focuses on effective leadership, motivation, engagement and collaboration.

In her five years with JMReid Group, Kelley has accelerated the growth and development of the organization through planning, monitoring and optimizing the running of the day-to-day business. She also manages projects from inception to completion, performing varied roles and ensuring stakeholder satisfaction. Kelley specializes in complex projects with multiple stakeholders, deadlines and key milestones, leading multidisciplinary teams to success. Her experience within the industry includes:

  • Partnering with company leadership to make decisions for operational activities and to set strategic goals
  • Planning, monitoring and optimizing the day-to-day running of the business to ensure growth and proficiency
  • Managing and overseeing of employees, including mentorship and career development
  • Evaluating processes and procedures, making necessary adjustments to ensure company heath and efficiency
  • Managing contracting and procurement processes
  • Coordinating resource allocation, preparation and communication
  • Overseeing client support processes, providing direction to enhancing client satisfaction
  • Reviewing and tracking financial information to promote profitability
  • Managing relationships with external partners and vendors
  • Project scoping, including requirements gathering, concepting, project plan creation, staffing and budgeting
  • Project managing, including stakeholder management, facilitator preparation, vendor management, execution and course assessment
  • Owning project management best practices and standards
  • Meeting and event planning, including event goals and themes, production elements, food and beverage selection, vendor management and transportation details

Kelley was previously a Manager in the Advisory Project Management and Implementation group at PricewaterhouseCoopers (PwC) in the Learning and Development department, where she focused on onboarding, milestone and leadership conferences of 300 to 2,000+ participants. Kelley holds a Bachelor of Science in Leisure Studies from the University of Illinois at Urbana-Champaign and a Masters in Counseling from DePaul University.

Andrew Reid

Director of Sales

Instructional Design, Sales, Writing

With his background in education, Andrew brings vibrant energy to the design and facilitation of our learning solutions. Andrew works with clients to provide learner-centric training via creative design and engaging facilitation. He loves to guide learners on the path to meaningful growth

Read Full Bio
Andrew taught for five years in urban and suburban schools in the Philadelphia region. Throughout his experience as a teacher, he became skilled at using multiple modalities in learning design, collaborating with various stakeholders on long-term projects, and driving instruction through data and neuroscience. He brings these abilities to JMReid Group to create and deliver world-class programs.

Andrew works with his clients to provide learner-centric training through creative design and engaging facilitation. He loves to guide the learner on the path to meaningful growth.

Andrew received his M.Ed. from Chestnut Hill College. He received his Bachelor
of Arts from the University of Maryland.

Alex Nates-Perez

Commercial Content Manager

Project Management, Marketing, Storytelling

Alex’s experience in writing and researching brings her curiosity to the forefront of and finds satisfaction in simplifying the complex and communicating new ideas.

Read Full Bio

 Alex is a creative analytic with experience ranging from writing for architectural magazines to conducting ethnographic research for business solutions. At JMReid Group, she project manages and provides writing and editing help. She finds satisfaction in simplifying the complex and communicating new ideas. Her experience includes, 

  • Organizing and managing data
  • Solving problems to manage work flow
  • Writing client facing copy and deliverables

Alex graduated Summa Cum Laude from DePaul University in 2016. At DePaul, she won an award for excellence in English as well as collaborated with her professors on multiple book writing projects.  Since her graduation, she has worn many hats including but not limited to Assistant Editor for a architectural industry magazine, social media manager for a subdivision of Cox Media Group, event coordinator for a non-profit, and a research associate for a ethnographic research firm. Her mixed bag of talents allows her to move through multiple types of industries and has given her the confidence to handle whatever is thrown at her. Alex is most excited to learn all she can from JMReid Group while contributing meaningful insights, problem solving, organizing, and having fun.

Kate Reid

Program Manager

Leadership Development, Instructional Design, Coaching

With a strong belief in ‘listening to understand’, Kate works closely with clients to investigate key challenges and develop and deliver custom solutions resulting in positive business impact.

Read Full Bio

Kate Reid brings over seven years of experience in the talent acquisition and client management space to the JMReid Group team. While leveraging industry experience in business development, client relations and strategic planning, she brings the ability to cultivate relationships resulting in client-focused solutions. With a strong belief in ‘listening to understand’, Kate works closely with clients to investigate key challenges and develop and deliver custom solutions resulting in positive business impact. 

Kate resides in Washington, D.C. and received her Bachelor of Arts from the University of Maryland, College Park. 

Steven Hart

Senior Consultant // New York

Leadership Development, Instructional Design, Coaching

Steven Hart works with international companies in a classroom leadership, instructional design and consulting and coaching practice for individuals and organizations.

Read Full Bio
Steven specializes in developing leadership. His unique style is born of passion and experience. He helps professionals enliven and commit to the quality of their communications with the people they influence and the communities they serve. Both his curriculum and delivery approach – forming a unique classroom experience – speak from there.

Steven currently teaches leadership and communications for Roche, TimeWarner, Motorola, Swiss Re and Nationstar. He has taught his own certificate program, Writing for Business, for Cornell University’s School of Industrial and Labor Relations for over four years. Since 2009, this program is also part of ExxonMobil’s professional development curriculum delivered worldwide.

His other programs include: The Leader’s Voice, The Fluent Listener, Project Management Meetings and Managing Organizational Culture. He is co-designer and facilitator of The Shift Group’s program SET, the Sustainable Entrepreneur Program.

As a practitioner of intercultural training and consulting methods, Steven has taught in India, Ukraine, China, South Africa, Chile, Saudi Arabia, South Korea, Hong Kong, Spain, Germany, Egypt, K.L., Switzerland, Panama, Singapore, Mexico, Canada and the U.K. For DuPont Brazil, he served for 18 months as a faculty consultant to senior management in SÃo Paulo. In August 2005, Steven served on a select team for former Secretary Michael Chertoff in building the performance culture of the Department of Homeland Security.

Steven holds a master’s degree from Pacifica Graduate Institute in California. Born in Denver, and raised throughout North America, Europe and the Middle East, and after many years in New York City, Steven Hart makes his home in Chestnut Ridge, New York.

Christy Pettit

Partner - Organizational Development

Organizational Development, Assessments

For 20 years, Christy Pettit has provided innovative leadership, expert advice and successful implementation of organizational development in companies worldwide.

Read Full Bio
Christy consistently creates strategies that make a lasting difference within businesses, often doubling the value of their internal resources. An original thinker, Christy’s career includes impressive deliverables such as authoring and supporting the implementation of custom assessment systems, supporting billion dollar clients through transformation and increasing employee engagement while decreasing overall cost.

Christy started her career as an organizational development consultant at a large hospital group in 1994, and before co-founding ODScore®, was an EVP responsible for the consulting and measurement division of a global training and development institute.

Christy’s education includes a Bachelor of Arts in English and History from the University of Toronto, including an accredited year of study at the University of Sydney, Australia. Christy has also earned both a Graduate Diploma in Management and a Masters in Business Administration, both from Athabasca University’s Centre for Innovative Management.

Corena Chase

Senior Consultant // New York

Leadership + Team Development, Communication, Coaching

Corena Chase designs and delivers customized courses to facilitate organizational change and learning, and to help senior and developing leaders maximize their ability to influence and inspire colleagues and clients.

Read Full Bio
As a facilitator Corena focuses on creating awareness, challenge and support through experiential learning among peers. As an executive coach, she tailors tools to individual strengths and needs. Corena works in an array of industries including financial services, professional services and entertainment. Her clients include some of Fortune Magazine’s 100 most admired companies, who are committed to creating innovative opportunities to help their employees thrive.

In her previous career as an actor, Corena’s job was to use the study of human behavior, communication and emotional intelligence to walk in other people’s shoes and make sure their views were convincingly conveyed to audiences. As a facilitator and coach her job is to make sure your views are convincingly conveyed to the audience of stakeholders, clients and colleagues that you need to influence and motivate on a daily basis.

This work includes:

  • Executive presence and influencing others
  • Public speaking
  • Managing difficult conversations
  • Developing effective ways to deliver feedback
  • Recognizing and becoming deliberate about the behaviors that define you as a leader
  • Relationship building
  • Alignment with your company culture and managing your brand
  • Time and energy management

Corena earned her coaching certification through The Columbia Executive Coaching Program and is certified by the International Coaching Federation. She has an MFA from Yale University, a BA in theater from Connecticut College and has done extensive coursework in psychology.

Steve Sheeren

Senior Consultant // Southern California

Leadership, Selling + Negotiating, Growth Mindset

Leveraging more than 20 years of sales and communication skill development experience, Steve creates an engaging and relevant learning environment for clients through his unique blend of insight, energy, conviction and levity.

Read Full Bio

Steve Sheeren works with clients to enable and inspire the talent in their organization, expand their market presence and enhance client satisfaction. Leveraging more than 20 years of sales and communication skill development experience, Steve creates an engaging and relevant learning environment for clients through his unique blend of insight, energy, conviction and levity.

Sales Performance and Leadership

Clients include: Comcast, Gates Corporation, IBM, Verizon Wireless, Schlumberger, Shell, Corning Cable Services, Ernst & Young (EY), ProAmpac, Apple.

At Apple Retail Stores, Steve facilitated sessions across the country, working with senior management, store management and staff at over 30 stores to reach record-setting revenue and profitability numbers.

Leadership Communication and Change Management/Growth Mindset

Clients include: Union Pacific Railroad, SPX/Marley, Levi Strauss, Emerson, Rogers Communication, Marsh, Mercer, Texas Instruments.

At Texas Instruments Steve facilitated sessions fostering the communication skill growth necessary to lead cross-functional and cross-cultural teams. As a result, TI experienced a double-digit increase in customer satisfaction over the prior year.

Steve holds a Bachelor of Science degree in marketing from the University of Nebraska-Lincoln. As a National Account Manager with Union Pacific Railroad, he had direct sales management and growth responsibility for an account that exceeded $100 million dollars in annual revenue.


Huthwaite-SPIN Selling

Achieve Global-Professional Selling Skills

VantagePointPerformance – Cracking the Sales Management Code

Acclivus R3 curriculum

Meta-Lucid Growth Mindset Practitioner

Screen Actors Guild/American Federation of Television and Radio Artists – member

Matthew Woolsey, Ed.D.

Senior Consultant // Midwest

Communication, Leadership, Team Development, Coaching

Matthew Woolsey has over 20 years of education and practical-based leadership, strategy and implementation experience helping clients find the optimal developmental solution

Read Full Bio
Matthew has led training and leadership development initiatives at ZS Associates (and other organizations crossing all business sectors and geographical locations), a multinational consulting firm, which included curriculum leadership design company-wide (North America, Europe, and Asia); his doctorate and subsequent research specializes on Asian Indian leadership. Research and writing on contemporary Asian and Pacific Islander issues continues to inform his leadership training and coaching – see the recent 2014 Asia Society Corporate Survey publication on Asian American employees working in American Fortune 500 companies.

Learning programs under Matthew’s leadership have received external recognition by the Association of Professional Communication Consultants, Consulting.Com Magazine and Matthew has extensive international market experience, with a special knowledge of India, combining human capital program development with hands-on delivery and coaching. Matthew worked at The Executive Technique teaching executives best practices in oral delivery and gravitas with emphasis on coalition building, collaboration and leading cross-cultural teams.

Matthew is an executive coach for senior executives representing multiple industries and sectors. He is also an adjunct professor teaching courses in public speaking and critical thinking. He has an Ed.D. in Higher Education & Organizational Change from Benedictine University; M.A. in Higher Education Administration; B.A. in Communication from Washington State University (recipient of the W.S.U.  Edward R. Murrow Award for excellence in broadcasting).

Erica Ross

Senior Consultant // Texas

Strategic Planning, Communication, Diversity + Inclusion

Erica Ross is a skilled and resourceful facilitator with a passion for creating rich and impactful learning environments. Her background in multicultural marketing has equipped her with the skills to understand, engage and inspire diverse audiences.

Read Full Bio
A trained strategist, Erica is an adept storyteller and loves passing these and other skills along to her trainees. She uses a unique blend of creative and practical exercises to create a learning environment that’s exciting and experiential, organically guiding participants to their full potential. Her goal is to unlock participants’ unique strengths, allowing them to offer the best of themselves to their organizations.

Bilingual in Spanish, Erica has partnered with clients throughout the US, Latin America as well as Europe. Some of these include L’Oreal, Google and General Motors. She is passionate about movement-based learning and is working on incorporating body and breath work into her facilitation repertoire. In her free time she enjoys riding her bike, urban gardening and is proud to have shaken Ban Ki Moon’s hand.

Erica holds an MBA from Fairleigh Dickinson University with a concentration in International Marketing and a BA from the University of Massachusetts in Economics, with a focus on Latin America and the Caribbean. She is also passionate about the performing arts – she is a dancer as well as a dance instructor.

Sharie Green

Senior Consultant // Southern California

Leadership + Team Development, Emotional Intelligence, Behavioral Neuroscience and Neuroplasticity

In her 20 plus years working with Fortune 500 clients, Sharie Green has experienced first-hand that powerful learning yields powerful business results. 

Read Full Bio

In her 20 plus years working with Fortune 500 clients, Sharie       has experienced first-hand that powerful learning yields     powerful business results. This fundamental truth has been the driving force of her work to date.

Throughout her career, Sharie has helped her clients achieve enhanced organizational performance by developing the leadership and behavioral talents of their most valuable assets – their people.

Sharie’s personal aim is to create relevance and resonance for her clients. She believes that there is nothing more powerful than when working professionals have those “ah-ha” moments of discovery that lead them to better work experiences and improved personal performance.

Her facilitation style can be described as a fine blend of vitality and business savvy, and here’s what some of her clients have said about her: “Her energy was contagious. I really enjoyed working with her”; “Extremely concise and well-spoken. She is one of the best communicators/instructors I have ever had through all 24 years of my educational experiences.”; “She is passionate about the learning event, and it is encouraging to see her just standing there. We all feel the energy”; “Sharie is extremely knowledgeable. [Our organization] can really benefit more from bringing her to the company. She is bright, personable, relatable and great!!”

Sharie has a master’s degree in Speech Communication, and as a facilitator and business consultant, she has worked with a variety of clients, from supervisor to C-suite, in a wide range of industries. Her areas of expertise include Behavioral Neuroscience & Neuroplasticity; Social & Emotional Intelligence/EQ; Diversity, Equity, & Inclusion; Transformational Leadership; Building Business Relationships; Communicating & Presenting Effectively; High Performance Teaming; Better Business Writing; Managing Change Effectively; Strategic Planning; and Performance Improvement. She is certified in SOCIAL STYLES, Lean Six Sigma, Managing Personal Growth, and Myers-Briggs (MBTI).

Outside of work, Sharie’s “joie de vivre” is her joy of “all things active”. She is a former competitive ice-skater and a former NCAA Division I school record holder for the triple jump. Since her days of intense competition are behind her, she enjoys recreational activities such as salsa dancing, hiking, and biking. In addition to being physically active, Sharie is active in her community seeking to maintain and protect its ecological and natural resources.

Expertise list:

  • Behavioral Neuroscience & Neuroplasticity;
  • Social & Emotional Intelligence/EQ;
  • Diversity, Equity, & Inclusion;
  • Transformational Leadership;
  • Building Business Relationships;
  • Communicating & Presenting Effectively;
  • High Performance Teaming;
  • Better Business Writing;
  • Managing Change Effectively;
  • Strategic Planning;
  • Performance Improvement

Mike Scott

Senior Consultant // Canada

Sales, Leadership, Strategic Teaming

Mike Scott brings a strategic, yet practical and focused perspective to creating and sustaining high-performance, while utilizing his deep and direct experience at leadership levels in North America and Europe.

Read Full Bio
Mike has 25 years of executive experience in retail and packaged goods industries in North America and Europe, including as President of Operations for Sobeys in Atlantic Canada – leading the turnaround of a $2.6 billion retail and wholesale division of Empire Incorporated – and prior to that as President and CEO of Alfresh Beverages, merging two privately held family firms into a fully integrated organization. Mike also spent 13 years with The Coca-Cola Company in Europe and Canada; as Group Brand Manager in Great Britain responsible for the national introduction of Sprite, Senior Vice-President of Sales in the Canadian bottling system leading a transformation in customer relationship management and ultimately as a member of the Operating Board for The Coca-Cola Greater Europe Group, responsible for channel business development.

Having successfully led high-performance teams in diverse business environments and geographies, Mike has facilitated and consulted extensively across North America and Europe with senior managers and leaders in various industries. Mike focuses on leadership in times of rapid organizational change, and his strengths as a facilitator lie in a highly energizing and engaging approach directly relatable to the participants’ environment.

Mike is an honors graduate in Business Organization and Marketing from Heriot-Watt University in Scotland and is based in Nova Scotia, Canada.

Michael Donat

Senior Consultant // Washington DC

Leadership Development, Team Dynamics, Diversity

Michael Donat brings a dynamic dimension stemming from backgrounds in government and business leadership, as well as his technical expertise in logistics and education within private, public and non-profit sectors.

Read Full Bio
Michael partners with leaders and learners to unleash potential. As a consultant, he listens to clients to create links between business needs and tailored learning solutions. As a facilitator, he creates engaging learning environments that extend beyond the event to foster sustainable change for stronger results.

His approach to experiential learning includes fusing relevant content with a people-first approach and being fully present. Areas of facilitation expertise include leadership, strategy deployment, change initiatives and diversity and inclusion. Prior to working with JMReid Group, Michael worked for two decades in operational and managerial roles developing keen insights for leading change through collaborative strategic alignment. He worked alongside executives to inspire transformation in organizational culture with focus on developing people and deliberately designed teams that earned national recognition. As an ardent advocate for quality, he helps leaders balance risk stemming from encouraging innovative behaviors with a measured approach to continuous improvement. It’s in this balance where learning needs often emerge.

As a life-long learner, Michael holds undergraduate degrees in education and psychology as well as master’s degrees in counseling and operations. Currently, he’s dedicated to integrating movement-based learning, applied neuroscience and vitality exercises into group experiences and coaching sessions to help participants better appreciate how core beliefs and behavior influence purpose.

Amrita V. Subramanian

Senior Consultant // Philadelphia

Leadership, Group + Team Dynamics, Executive Coaching

Amrita V. Subramanian is a practitioner and a scholar, with proven success over 17 years, in application-oriented design and facilitation that bridges intent to action in human behavior

Read Full Bio
Amrita is an affiliate faculty at University of Pennsylvania. She is a practitioner and a scholar, with proven success over 17 years, in application-oriented design that bridges intent to action in human behavior. All within the context of evolving teams and groups, individual agency, dynamics of power and politics in complex organizational structures, in profit and not for profit industry.

In her last corporate leadership role, she led the corporate portfolio for CEO Succession Planning & Strategic Talent Development for a leading player in financial industry in UK and Asia. With 15 years of experience in dealing with high-profile leaders, Amrita currently is honing her craft as an executive coach and a consultant to senior leaders with high performing teams, who aspire for higher efficiencies in their purpose and impact.

Her passion is nourished by the sustained success of her designs in the context of her client’s organizations, teams and industry performance. She is engaged with University of Pennsylvania on several educational and research based pioneering initiatives. Her life revolves around children with autism and horse therapy, finishing a marathon and attempting things that scare or intrigue her.

Ashleigh Miller

Senior Consultant // Ohio

Emotional Intelligence Training, Strategy, Coaching

Ashleigh Miller brings over 22 years of experience working in professional services organizations serving large multinational companies. She has spent time coaching teams around account management, growth strategies and sales and negotiation methodologies.

Read Full Bio

Ashleigh Miller brings over 22 years of experience working in professional services organizations serving large multinational companies. She has spent time coaching teams around account management, growth strategies and sales and negotiation methodologies.

As a business leader she empowers others by motivating individuals to realize their unique strengths as a catalyst to personal success, enhanced team dynamics and organizational excellence.  With a passion for the human element within the business environment, Ashleigh facilitates workshops on the art of emotional intelligence in the market and workplace. She is a certified TRACOM SOCIAL STYLES facilitator and develops and delivers customized programs for small and enterprise companies. 

Additionally, Ashleigh is experienced at creating and convening networks of C-suite and executives from Fortune 100 companies for purposes of learning, sharing ideas and cultivating strong business connections. She specializes in building innovative programs to network peers facing similar challenges.

  • Strategic relationship building and training
  • Team development and leadership coaching
  • Emotional intelligence (EQ) training    
  • Business development
  • Network creation
  • Executive presence
  • Program development
  • Account planning and strategy

Kevin Barnhart

Senior Consultant // Chicago

Leadership for Technology Professionals, Team Building

Kevin Barnhart is an engaging trainer, versatile technology consultant and writer with more than 20 years of experience creating and delivering presentations to diverse corporate and educational audiences.

Read Full Bio
Kevin’s unique background in engineering, marketing and business development give him the expertise needed to design creative, interactive workshops on such topics as Effective Communication for Technical Professionals, Technical Project Leadership and Team Building.

Kevin has helped clients build strong business relationships in a technically complex world. He is an insightful, down-to-earth professional with a wealth of practical experience and a genuine desire to help everyone achieve their professional goals.

His education includes:

  • Masters of Science in Electrical Engineering; North Carolina A&T State University
  • NASA Research Scholar: NASA Jet Propulsion Laboratory Summer 1993
  • Bachelor of Science in Electrical Engineering; Ohio State University

Oliver Dawson

Senior Consultant // Canada

Leadership Development, Communication, Sales

Oliver Dawson brings over 30 years of experience in the business world. With a CV that includes roles in sales, marketing, training and leadership, he is also very active as an entrepreneur and business owner.

Read Full Bio
In the 14 years working as a business educator, facilitator and presenter, Oliver’s diverse business experience has enabled him to work effectively within a wide range of industries and sectors. His clients have included start-ups to Fortune 500 companies.

Oliver’s extensive sales and marketing experience included a 14 year career in the brewing industry where he helped lead the creation and development of the premium craft beer category in Canada’s most competitive beer market. Effective negotiation and solution selling skills were honed in the food service, hospitality and retail sectors and were factors critical to his success.

In addition to his business experience, Oliver continues to enjoy a parallel career in the performing arts. A professional opera singer and actor, Oliver brings to the classroom an energy and dynamism that effectively engages participants to think, discover and learn. Also, leveraging his university education in political theory, history and languages, Oliver applies classical methods to provoke thought, challenge assumptions and deepen context and understanding.

Oliver’s expertise includes leadership development, communication, sales training, presentation skills development, coaching and emotional intelligence training. Oliver is also a multi-lingual facilitator. His first language is German and he can also function in French and Italian. This has expanded his training ground to include much of Europe and other parts of the world.

Lynae Steinhagen

Senior Consultant // Minnesota

Leadership, Strategic HR Management, Engagement

Lynae Steinhagen is a consultant, facilitator and speaker. Clients call her when they need ideas and experience to solve an organizational challenge or implement a strategic initiative.

Read Full Bio
Lynae’s work with clients has included:

  • Building engaging cultures that inspire shared meaning and reinforce values
  • Developing and expanding individual, team and leadership capabilities
  • Facilitating the management of change
  • Improving operational efficiency and effectiveness
  • Executive and emerging leader coaching

Her corporate and consulting experience spans a variety of disciplines including organizational development, strategic human resource management, sales management and project management.

In addition to partnering with JMReid Group, Lynae’s current and past clients include global and regional companies in the financial services, packaged goods, professional services and medical device sectors, as well as federal and local government agencies, professional associations and not-for-profits. Specialties include: leadership development, team-building, meeting facilitation, event facilitation, strategic planning, emerging leader coaching, Myers-Briggs Type Indicator (MBTI).

Lynae is a graduate of the Leadership Institute of St. Catherine University and has studied Human Resource Management at St. Mary’s University. She is a certified practitioner of the Myers-Briggs Type Indicator (MBTI).

Denisha Jenkins

Senior Consultant // Austin, TX

Diversity, Equity and Inclusion, Strategic Planning, Talent Development

Denisha is known for her uncanny ability to disarm, affirm, engage and equip leaders with the tools they need to efficiently navigate cultural differences and lead innovative teams. She has spent most of her career improving systems and developing culturally responsive leaders within the education, healthcare and economic development industry.

Read Full Bio

Diversity, Equity and Inclusion, Strategic Planning, Talent Development

In addition to being a Senior Consultant at JMReid Group, Denisha Jenkins is the Chief Executive Officer of Kardia Advisory Group, a niche management consultancy that focuses on cultivating inclusively diverse organizations.

She has spent most of her career improving systems and developing culturally responsive leaders within the education, healthcare and economic development industry. Her experience includes:

  • Change Management
  • Conscious Leadership
  • Employee Relations
  • Facilitation and Training
  • Intercultural Communication and Mediation
  • Implicit Bias in the Workplace
  • Talent Acquisition and Retention
  • Program Development and Evaluation
  • Organizational Learning and Development
  • Strategy Creation and Implementation

Within the private and social sector, Denisha is known for her uncanny ability to disarm, affirm, engage and equip leaders with the tools they need to efficiently navigate cultural differences and lead innovative teams. Prior to founding Kardia Advisory Group, Denisha decreased employee turnover by 35%, pioneered a multi-faceted partnership between MIT and Singapore University of Technology, managed civic projects on behalf of the US State Department and helped community leaders secure over 600K in grant funding to address disparate outcomes.

In addition to advising executives and coaching managers, Denisha has designed and implemented interactive learning experiences for various learners in the US and abroad. Denisha leverages her intersectional life experiences, mental health training and passion for learning to create spaces where people can thrive.

Denisha holds a masters in Intercultural Relations, Consulting and Management and a bachelor’s degree in International Affairs and Development.

    Jorge Gibbons

    Senior Consultant // Argentina

    Team Building, Communication, Negotiation

    Jorge Gibbons is a facilitator and consultant with 20 years of experience in the fields of leadership development, conflict management and team effectiveness, working with all levels, from senior global leaders to frontline supervisors.

    Read Full Bio
    Curious and passionate about human behavior and performance, Jorge has designed and facilitated numerous training projects involving participants at all levels, from senior global leaders to frontline supervisors.

    His philosophy is that “one cannot think his way into change,” but rather, one has to “act his way into it.” His workshops are known for their engaging energy, kinesthetic discovery and being learner-centered within the context of the clients’ organizational vision and objectives.

    His recent clients include, Bridgestone, ExxonMobil, QBE, Sherwin Williams, Geodis, Interamerican Development Bank (IADB), Imerys and Roche.

    Early in his career, Jorge conducted research on animal behavior for the University of Buenos Aires and was the co-founder of the Elpis Foundation, a group of professionals focused on educational transformation and social and ecological projects in Argentina.

    Later, Jorge served as Executive Director of the Búzios Atlantic Forest Ecological Institute in the state of Rio de Janeiro in Brazil, as a Manager of School Programs for the Conflict Center in Denver, CO, USA and as a faculty member in the University of Colorado’s Chancellor’s Leadership Studies Program (CLSP) teaching Foundations of Leadership for the 21st Century.

    One significant example of Jorge’s effectiveness is the work he did as the architect and facilitator of a series of leadership and communication trainings for frontline managers at Lojas Renner-Brazil. Yearly, these workshops impacted more than 3,000 employees nationwide and not only reduced turnover, but also increased internal and external client satisfaction.

    Jorge is a certified virtual instructor, mediator and MBTI practitioner, he also holds a Master’s degree in Biology from the University of Buenos Aires

    His education, training and extensive experience equip him with unique insights into a wide range of industries and educational settings in the US as well as the Spanish- and Portuguese-speaking world. After living in Brazil for seven years and the US for nine, Jorge returned to Buenos Aires in 2011, where he was born and raised.

    Jeffry Burr

    Senior Consultant // Costa Rica

    Sales Training, Coaching, Leadership Workshops

    Jeffry T. Burr is a Senior Facilitator at JMReid Group, a leading performance improvement and development organization. With over 30 years experience in the learning and development arena, Jeffry’s core expertise is in sales, sales management and sales enablement.

    Read Full Bio

    Jeffry T. Burr is a Senior Facilitator at JMReid Group, a leading performance improvement and development organization. With over 30 years experience in the learning and development arena, Jeffry’s core expertise is in sales, sales management and sales enablement working with leading global organizations.

    Jeffry has worked with Fortune 1000 companies, world-wide, across a variety of industries, from the C-Suite to the sales professional. Areas of expertise include sales process and strategy, sales skill development, management and coaching, leadership, and customer service development. He has successfully conducted workshops with cultural sensitivity and effectiveness on all seven continents.

    “My role as learning facilitator is not to entertain but to skillfully guide the group and each individual participant through a rich learning methodology that enables awareness, discovery, and practice of relevant skills and content that will enhance the organizations and the individuals performance success.”

    In addition to expert workshop facilitation, Jeffry’s background spans instructional design, workshop customization, process mapping and strategy development, international facilitator development and training implementation effectiveness.

    Jeffry has earned a BA in Education/Human Development and an MA in Counseling Psychology/Organizational Development, both from Boston College, in Chestnut Hill, MA.

      Alberto Perez

      Senior Consultant // Chicago

      Leadership, Business Development, Latin American Business

      Alberto Perez is an award-winning business/marketing professional with over 20 years experience in Sales, Marketing and Business Development. He has served as speaker, moderator and facilitator in Sales, Leadership, Business Development and Facilitation in a variety of industries both in English and Spanish.

      Read Full Bio

      Alberto Perez is an award-winning business / marketing professional with over 20 years’ experience in ideating, selling-in and managing the implementation of a wide range of marketing and sales initiatives in the US, Mexico and across Latin America.

      He’s held high level sales and sales management positions in leading media companies like Cox Media Group and Univision Radio.

      Alberto has also held high-profile creative and account management positions in top marketing agencies like EURO RSCG, Leo Burnett (Relay), IEG and Cardenas/Fernandez and Associates.

      During his 10 years in the marketing agency world, he created, sold-in and implemented English and Spanish language campaigns for Fortune 500 brands like: Coca Cola, AT&T Wireless, US Army, Miller Brewing Company, Procter & Gamble, DirecTV, Corona, Kraft (Salas Dressing and Mac & Cheese), Yoplait, Kellogg’s, Ingles Sin Barreras, United Health Care, Campbell’s, Clorox, Swiffer and many others.

      Within the training and development industry, Alberto has served as speaker, moderator and facilitator in the consulting, marketing and telecommunications industries.  He was a telecommunications analyst for the World Economic Development Congress, then a senior conference and event producer for IIR and InterAmerican Cable Consulting. Recently, Alberto has been a member of an elite group of trainers tasked to train Ernst & Young’s new consultants, training over 250 consultants to date in the US and Mexico.

      Born in El Paso, Texas, but educated in México at the prestigious Instituto Tecnológico y de Estudios Superiores de Monterrey (Tec de Monterrey). He really has two “first languages;” English and Spanish.


      Olivia Porter

      Senior Consultant // Chicago

      Human Resources Management, Team Building

      Olivia Porter is a dynamic trainer, vocal coach and public speaker with 17 years of experience in creating and delivering presentations to students, clients and employees in corporate and educational environments.

      Read Full Bio
      Olivia’s unique background in human resources management, communications and acting give her the expertise needed to design high energy, interactive workshops on such topics as Coaching and Team Building, Communicating with Confidence and Conflict Resolution.

      Olivia has helped clients navigate career bumps and experience turnaround moments at work. She has a huge heart, a winning smile and an enormous desire to help each person reach their potential.

      Her schooling, which continues, includes:

      • BA, Saint Mary’s College
      • British American Drama Academy at Oxford University – Summer Fellowship
      • BA, Governors State University
      • MHS, Governors State University – expected graduation date, 2016

      Shasta Kaushik

      Senior Consultant // New York City

      Group Dynamics, Executive Coaching, Neuroscience of Behavior

      Spanning over fifteen years of work with cross cultural teams from Asia-Pacific, Europe and America, Shasta’s research-based O.D. practice works by unleashing a full spectrum of psychological insights about an organization in a complex environment.

      Read Full Bio

      Overview and Strengths

      Demonstrated capability at strategic consulting in projects demanding applied research in behavioral sciences. Spanning over a decade of work in Sales, Marketing and Organization development with cross-cultural teams from Asia- Pacific, Europe and America, my research-based practice works by unleashing a full spectrum of psychological insights about an organization in complex environment.

      Skilled at leadership coaching and consulting by applying psychodynamic frameworks and systems thinking to organizational strategy, capacity development, culture diagnostics, adult learning design and personality assessment, Talent conversations, Competency framework development, Succession planning, culture surveys.

      Also skilled at application of neuroscience research to strategic marketing efforts by introducing concepts like cognitive heuristics and biases, applying neuropsychology to marketing research, studying consumers’ response to marketing stimuli. Past consulting projects at Columbia Business School executive education include alignment of marketing and Organization learning team in facilitating a shift in webpage marketing and facilitating “needs” based learning for executives.

      Researcher and Practitioner

      I create design solutions for individual, teams, groups and organizational change projects and learning issues that have resisted off-the-shelf solutions and demand creative, experimental and courageous approaches to change. These solutions often require diagnostic conversations with C-suite members, depth discovery engagements and strategic alignment efforts of talent and resources. My skill set in psychology allows me to bring exceptional value by translating neuroscience research on social drivers of behavior in the environment to attract

      clients, enhance learning engagement of adult learners and improve revenue outcomes.

      In my last full-time role with United Nations Development Program as a Research analyst, I delivered a new learning framework for policymakers. This assignment required research and advocacy in a bureaucratic hierarchy, expanding leadership training programs, educating leaders to adopt competency based approach and assessment centers, set up a new knowledge management system and educating policymakers on cutting edge offerings in leadership education.

      Christina Richter

      Senior Consultant // Dallas/Fort Worth

      Leadership, Sales Performance, Coaching

      For the past nine years, Christina has been facilitating internationally in a wide variety of industries, training throughout Western Europe, South America, Asia-Pacific and North America. She is a former Sales Executive with more than than 25 years in business development, operations and sales management.

      Read Full Bio

      Christina Richter is a former Sales Executive with more than than 25 years in business development, operations and sales management working within Fortune 500 and emerging growth companies. She has recruited, trained, mentored and managed multiple sales forces across North America, securing clients such as GE, Dow Chemical, Amgen, Nestlé USA, Intuit, Edward Jones and General Dynamics.

      For the past nine years, Christina has been facilitating internationally in a wide variety of industries, training throughout Western Europe, South America, Asia-Pacific and North America. She has provided training and executive coaching to such organizations as: Johnson & Johnson, ExxonMobil, Xerox, Merck, Hexion, SAP, Siemens, Medtronic and JPMorgan Chase.

      “We never stop learning” and “The greatest possibilities and solutions are often co-created” are two philosophies that are deeply embodied in Christina’s training and coaching style. Her focus is on Attitude, Alignment and Process. By helping individuals align who they are with the right mindset, strategy, tools and action steps, successful results follow.

      Christina is also a certified Executive Sales Coach and Trainer and she founded Inspiritus, a professional coaching and training company.


      Jim Thacher

      Senior Consultant // Philadelphia Area

      Leadership, Management and Performance Management

      Jim is an experienced consultant and facilitator working with all levels of management and teams in the areas of leadership, sales, team and organizational development.  He has worked in a wide range of industries including Financial Services, Energy, Retail, Pharma and Government.

      Read Full Bio

      Jim is an experienced consultant and facilitator working with all levels of management and teams in the areas of leadership, sales, team and organisational development.  He has worked in a wide range of industries including Financial Services, Energy, Retail, Pharma and Government.

      Jim’s style is highly engaging, participative and challenging.  He favours the use of self-discovery and team learning techniques that at times push participants out of their comfort zone to help them gain insight, develop application strategies and apply new skills back on the job. Participants often comment on the energy, enthusiasm and empathy Jim brings to his work in both the classroom and personal coaching situations, that engages and motivates them.

      Jim’s work includes:

          • 20 years of facilitating leadership and management development programs at companies in which he worked as both a line and functional manager including: Prudential Insurance, JCPenney and HSBC NA.
          • 15 years facilitating management and leadership development programs including personal coaching while acting as Account Manager for client groups including The Vanguard Group, Shell, Schlumberger, AkzoNobel and EY
          • 5 years in sales and sales management coaching FTF and virtually at HSBC NA after developing and then directing the bank’s first Financial Planning and Brokerage sales force housed in the branch system
          • 5 years leadership development and personal coaching both FTF and Virtual coaching for several clients including Marsh, Mercer, EY and Ascensus.

      Areas of Expertise/Interest

          • Leadership and management development
          • Coaching
          • Team Performance
          • Consultative sales and client management development
          • Organization Development

      Education and Professional Membership

          • BA Political Science from Muhlenberg College
          • Post Graduate (32 course hrs) Organizational Development at Columbia Teachers College
          • Chartered Life Underwriter (CLU)
          • Series 6,7 and 24 Brokerage Licenses (inactive)

      Ray Ingersoll

      Senior Consultant // Atlanta

      Sales, Performance improvement

      Ray’s work within the performance improvement industry began in the late 1990’s and has worked directly with the sales professionals of nearly half of the US Fortune 500. Ray is a published author, frequent radio show guest and host, and a sought-after public speaker.

      Read Full Bio

      In addition to being a Senior Consultant at JMReid Group, Ray is also the founder of The Ingersoll Group, a published author, frequent radio show guest and host, as well as a sought-after public speaker.

      Ray began his career within the telecommunications industry, eventually becoming the Director for National and Global Accounts for MCI and leading a sales and support team responsible for over a quarter of a billion dollars in annual revenue.

      Ray’s work within the performance improvement industry began in the late 1990’s and since that time Ray and his teams have worked directly with the sales professionals and executives of nearly half of the US Fortune 500, including five of the ten largest sales organizations in the world.

      Ray has assisted organizations such as AT&T, Google, Delta, Mazda and Pfizer in the procurement and retention of over $3 billion of revenue. Ray currently works with clients with locations in over 20 countries and has recently expanded his own footprint with locations in Canada, Australia and the UK.

      Ray has served on various boards of trustees and directors, including currently serving on the Board of Advisors for the College of Entrepreneurship at the University of Tampa. He is also the recipient of the Congressional Medal of Merit.

      Ray resides in Atlanta with his wife Catherine and two children, Caitlin and William.


      Barbara Drastik Deforges

      Senior Consultant // France

      Leadership, Sales, Sales Management

      Barbara Drastik Deforges has been a coach, consultant and facilitator for over 20 years. She is a German citizen, lives in France and is fluent in French, German and English. She has worked with many international companies in more than 20 countries around the globe.

      Read Full Bio
      Barbara is involved in all aspects of leadership development and has designed and delivered training courses for large global organizations in the following areas: leadership and management, intercultural communication, diversity and inclusion, change management, sales and sales management, customer experience and service excellence, communication and team development.

      She has trained and coached more than 10,000 people worldwide in all sectors of industry, including petrochemical, finance and banking, high tech companies, professional services, aerospace, retail, luxury, hotel and telecom, as well as non-profit organizations like hospitals and administrations.

      In one of her recent assignments Barbara coached senior and executive leaders at EADS participating in a large global strategic initiative in which they had to work in teams cross-culturally to present and sell, internally, a feasible innovation project to sister companies in Brazil.

      Barbara has certifications in various personality tools like Enneagramm, SDI and uses MBTI on a regular basis. She has a Masters in translation and interpretation, obtained at the USHS in Stasbourg, France.


      Maureen Chester

      Senior Consultant // Italy

      Leadership, Sales, Communication Skills, Coaching

      A training consultant and coach with significant experience in working with multilingual/multicultural individuals and groups in Europe. Coming from a mixed background herself, half Irish and half Italian, Maureen is skilled at working with trainees/coachees who have English as a second language.

      Read Full Bio

      Before becoming a trainer and coach 22 years ago, Maureen worked as a salesperson and account manager in two multinational companies: A.C. Nielsen and American Express respectively. She therefore brings a tangible sales experience to her trainings, as well as the know-how that comes from having worked within large organizations with a focus on brand image and service excellence. In combining her sales and training expertise, Maureen focuses on linking learning objectives with business goals.

      Clients she has worked with include: Accenture, Achieve Breakthrough, American Express, Amgen Biotech Co, Apple, Avaya, Arcadis, Balloon, Banca Mediolanum, Bausch & Lomb, Belmond Hotels, Boehringer Inghelheim, Bristol Myers Squibb, Carlson Wagon-Lit Travel, Cisco, Coca-Cola, Covidien, Deutsche Bank, DuPont-Lycra Div., Elanco (Lilly), Eurasia, ExxonMobil, Farnell, Ferragamo, Flextronics, Hp & HpE, Hilti, IFAD (International Fund for Agricultural Development) Intel, Loro Piana, McAfee, Masterfoods, Merck, Microsoft, Nielsen, Nike, Pentair, Quest, Quintiles,  RCCL (Royal Caribbean Cruises), Roche, Rubicon, Skype, Starwood Hotels & Resorts Worldwide, Skype, St. Jude Medical, Swarovski, Symantec, Talend, Tiscali Digital Advertising, ViiV (Pfizer), Western Union.

      Maureen’s main competency areas are:

      Leadership – developing high performing individuals, facilitating leadership within conflict, fostering motivation and change management, creating awareness for women in business.

      Sales training and communication – helping salespeople share subject matter expertise with higher level players (clients and/or internal management) to influence high level decisions so that the best outcome is generated.

      Coaching – supporting learning and change for executives and managers.

      Maureen’s professional qualifications also include Psychological and Counseling Studies. She is a certified trainer by the Italian Association of Trainers (A.I.F.). She is a native English and Italian speaker and is fluent in conversational French.

      In her spare time Maureen enjoys being immersed in the countryside where she lives north of Rome, close to the regions of Umbria and Tuscany. She is involved in community work in her town both with the Musical Association and helping young people to be ready for work interviews and opportunities.

      Bernard Candel

      Senior Consultant // Netherlands

      Sales Effectiveness, Team Performance Improvement

      Bernard Candel is an entrepreneur based in the Netherlands. He has been working as a business owner, facilitator, coach and consultant for 15 years – he is passionate about creating work performance with job fulfillment.

      Read Full Bio
      Bernard studied law in Amsterdam, worked for AKZO, SHV, ALDI, Boedelbak. He is based in the Netherlands. Bernard is an entrepreneur. He has been working as a business owner, facilitator, coach and consultant for 15 years – he is passionate about creating work performance with job fulfillment.

      During his career, he has experienced many different facets of business, which has contributed to his understanding of overall business issues, systems and processes throughout the value chain. He has been responsible for developing and delivering go-to-market strategies and breaking ground through organizational change initiatives, working with a variety of organizations in support of their commercial and strategic aims.

      Areas of expertise:

      • Strategy Implementation
      • Sales Effectiveness
      • Management Effectiveness
      • Performance Coaching
      • Entrepreneurship
      • Team Performance Improvement

      Bernard has worked in many countries around the globe, selling, consulting and facilitating in English, German and Dutch. His thorough understanding of inter-cultural differences enriches his work, enhances impact and produces tangible results.

      Poh Chean Long

      Senior Consultant // Kuala Lumpur, Malaysia

      Leadership, Management, Organizational Development

      An accountant by professional qualification, PC’s experience over the last 20 years has primarily been in the area of leadership, management, organizational development, human resource training and development.

      Read Full Bio
      The shift from accountancy to OD and HR consulting came as a result of PC’s then employer going through significant structural and process changes. PC understands change having gone through it as well as consulted with clients on it.

      A special focus of his is the integration of human resource development with the business planning and organization development strategies for high performing enterprises. PC believes strongly in the experiential learning approach for long-lasting personal, team and corporate transformation.

      Clients consult PC for design of customized learning as well as delivery of off-the-shelf learning solutions. It could be for a simple half day teambuilding program, a high level leadership development program or a complex strategic and business planning working session. He draws on his vast experience working with leaders, executives and teams from a diverse range of organizations and industries. His auditing and accountancy training developed his keen eye for details and discipline whilst his consulting experience has developed his leadership, communication and relational skills. His facilitation skills are highly appreciated as he is able to connect the dots in bridging theory to real world situations.

      PC knows he needs to stay current and relevant in a constantly changing and challenging business environment. As such he invests a significant amount of time and money in learning and acquiring new skills and tools. PC is certified to use SYMLOG™. SYMLOG is an acronym for System for the Multi-level Observation of Groups originally developed by Professor Emeritus Robert Bales in Harvard University. PC also uses personality profiling tools such as DiSC™ and Facet5 where appropriate. As a global resource facilitator for GP Strategies, PC is also trained to run several client-specific programs across the regions covering leadership, team, performance, customer centricity and career development.

      PC started his career with Coopers & Lybrand (present PwC). His 17 years of working experience with PwC ranged from auditing, insolvency, business turnaround, financial management to organizational change and performance management, learning and development. As such, PC had accumulated a reservoir of real life experiences, stories and anecdotes.

      Walter Machold

      Senior Consultant // Germany

      Leadership Development, Sales Management, Coaching

      Walter H. Machold was born in Germany and grew up in Austria. He has lived and worked in Austria, USA, Czech Republic and Germany. Walter spent most of his career (20+ years) in the industry.

      Read Full Bio
      As a leader Walter experienced and managed within three different business models of the health care industry:

      • Diagnostics with Bayer and Abbott Laboratories (Austria and USA)
      • Pharmaceuticals with Abbott Laboratories (Czech and Slovak Republic)
      • Medical Devices with Guidant (Central & Eastern Europe and Germany)

      Within the training and development industry his main topics are leadership (specifically the development and support of new leaders), sales and sales Management, use of tablet-computers in sales calls and sales management, customer service, product launches, creating and developing key opinion leader networks, team development and coaching. The immediate feedback is “… someone who walked in our shoes, understands our situation and actually experienced himself what he is talking about …”

      Walter holds a master’s degree from the University of Vienna in management and IT and started in the financial sector before moving into the health care industry. Today he lives partly in Germany and in Austria and when time allows is passionate about teaching and coaching soft skills for medical doctors in hospitals.

      Ryan McCarthy

      Senior Consultant // Dallas

      Sales Strategy, Sales + Service Performance Improvement

      Ryan McCarthy’s expertise includes sales revenue growth strategy, sales team skill development, major account deal procurement and cost management. He is passionate about growing companies and their people.

      Read Full Bio
      Ryan is passionate about growing companies and their most important asset – their people.

      Ryan has led multi-year performance development engagements with Shell Energy, American Airlines, Emerson Process Management, SPX, Corning and National Instruments. He is frequently described by executive leadership as a change agent both through enhancing strategic direction and a commanding presence as a facilitator with demanding audiences in complex environments.

      Ryan received his MBA from SMU’s Cox School of Business where he graduated as Salutatorian with Beta Gamma Sigma Honors. He received his bachelor of science from Indiana’s Kelley School of Business where he played men’s tennis and was recognized as an Academic All-American.

      Ryan serves on the Board for the Dallas Light House for the Blind – a non-profit that employs 250 individuals affected by blindness and has been serving the Dallas community for 80 years.