Our Blog

We pride ourselves on staying up-to-date on the latest research and information available – so we are always bringing fresh, innovative and significant ideas to our clients. Immersing ourselves in the latest thinking, coupled with our vast experience in the industry, gives us a robust capability when it comes to effective learning design and delivery. We share our unique point of view through our blog.

Whatever It Takes – Unless It’s Snake Oil

Whatever It Takes – Unless It’s Snake Oil

The art of closing the sale is about more than making a deal no matter the cost. Sales ethics is an important part of a winning sales strategy. In January of 1996, I watched the spectacle that was Diana Ross as she ended her Super Bowl halftime show and ascended into...

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Cooking Up Successful Learning Solutions

Cooking Up Successful Learning Solutions

Successful learning in the workplace requires learning solutions that not only include all the right ingredients but also use them effectively. This article delves into what it takes to cook up a good learning strategy. Good cooking is like good learning in that both...

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Resilience: Embracing Option B

Resilience: Embracing Option B

What does resilience mean to you? In this post, I share what resilience means to me and how I coach clients to cultivate resilience to meet challenges when the unexpected happens. I just finished reading Option B, a book that Sheryl Sandberg wrote with...

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Change Models Have Failed Us – But We’ll Be Just Fine

Change Models Have Failed Us – But We’ll Be Just Fine

Everyone likes a good change model, especially me. I’ve been guilty of buying into the fallacy that change models perpetuate: it will all be okay. That’s what change models do: they address our emotional need for certainty or security. The models tell us (and we...

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Dance Lessons and Diversity in the Workplace

Dance Lessons and Diversity in the Workplace

Managing cross-cultural diversity in teams means finding a common goal. In this article, I discuss my personal experience with dance and what it can teach us about diversity in the workplace. In preparation for my son Adam’s wedding, my wife Rose and I are taking...

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What is Culture?

What is Culture?

Wallace stated, “The point of the fish story is merely that the most obvious, important realities are often the ones that are hardest to see and talk about.” While his speech was initially intended to inspire the individual college graduate, I believe we can take the concept of “what is water” and apply it to organizational culture. The three fish could easily be three co-workers, the more experienced worker says, “We have some cultural issues here,” and the others say, “What are cultural issues?”

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