Responding to Change // Skills Programs

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Learning Objectives

This hands-on one day workshop leverages the latest thinking in cognitive neuroscience and is designed for employees to better understand how to respond in times of change.

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By the end of this workshop participants will be able to:

  • Recognize how change is changing in the work place
  • Articulate the importance of resilience in dealing with change
  • Reframe how they think about their relationship with change
  • Contrast resistance to change with resistance to losing control
  • Identify the sources of dysfunctional responses to change
  • Challenge their underlying assumptions to change
  • Develop a process for getting what they need to respond to changes that affect them
  • Articulate the interdependency that exists between them and their managers in times of change

PROGRAM FLOW

KEY CONTENT AREAS

Welcome

  • Introduction
  • Learning objectives

Change

  • Increasing impact and frequency
  • The nature of change
  • Types of reactions
  • Dysfunctional responses

Resilience

  • Definition and importance
  • Positive, purposeful, flexible, organized and proactive

Positive

  • The power of the status quo
  • Risk aversion and fight or flight
  • Mindset – past and future
  • Neuroplasticity – create new pathways
  • Re-label, re-frame, re-focus, re-value

Purposeful

  • Circle of concern and letting go
  • Kaleidoscope activity

Flexible

  • Knowers vs. learners
  • Tappers and listeners
  • Reframing – system one vs. system two
  • Accommodate vs. assimilate

Organized

  • Key questions in any change

Proactive – Getting What You Need

  • You and your manager – mutual interdependence
  • Seeking understanding
  • Advocating appropriately

Workshop Close

  • Action plan
  • Evaluation