Working With Your Peers // Leadership Programs
Learning Objectives
This hands-on one day program is designed to enable participants to more effectively collaborate with others in the organization.
By the end of this workshop participants will be able to:
- Identify the three principles critical for peer-to-peer collaboration
- Recognize the difference between cooperation and collaboration
- List the three sources of power and their relevance in peer-to-peer negotiation
- Describe the law of reciprocity in influencing others
- Practice listening and encouraging in order to build rapport
- Practice adjusting their communication based upon another person’s communication style
- Classify the steps on the “Ladder of Conflict”
- Describe strategies for overcoming three common forms of resistance
- Recognize the impact of labeling, absolutes and blaming on conflict and collaboration
- Identify the importance in having a fallback plan
- Apply best practices moving forward
PROGRAM FLOW
KEY CONTENT AREAS
Welcome
- Introduction
- Learning objectives
- Principles of collaboration
Collaboration Continuum
- Coercion, participation, cooperation and collaboration
- Opportunity for collaboration
Nynsyl Shrine© (Experiential Activity)
- Mindset and approach
Power + Influence
- Sources of power
- Building power
- Listen and encourage
- Cocktail Party activity
- Givers and takers research
Persuasion Styles
- Adam College case study
- Assessment
- Adjusting to others’ style
Information + Understanding
- All-In activity
Conflict
- Hidden to disruptive
- Fight or flight
- Three levels of resistance
Ladder of Conflict
- Adding meaning
- Labeling
- Blaming and absolutes
Deep Listening
- Techniques
- Having a fallback