New managers struggle. Moving from an individual
contributor to a first-time manager is a significant transition of skills,
behaviors, use of time and determining
what to value in the new role.
According to multiple sources, a first line
manager has the greatest impact on their employees’ level of engagement and
ultimately retention. Research suggests that people leave their manager, not
their company.
While it is easy to blame new managers or human
resources for high turnover, the company is culpable if they fail to provide
new managers with the management skills necessary to be effective in their new
role.
What is manager training?
Manager training at JMReid Group focuses on the
development of management skills over time. Our manager training recognizes
that learning is a journey, and that spaced learning is key. We provide new
managers and other front-line managers with a variety of learning opportunities
including webinars, peer coaching,
access to virtual learning assets.
A new manager development program is a
combination of both in-person workshops as well as access to online training, including
well designed e-learning. Our manager development programs are typically part
of larger leadership development program offered by an organization.
The focus of our manager training is on key
management skills both new managers and more experienced managers need in order
to consistently demonstrate leadership. These skills are designed to drive
results, in part by increasing employee engagement.
What happens during a manager workshop?
JMReid Group manager training centers
on the learner, our frameworks are jumping off points we use to develop a
custom approach for each of our clients. In contrast to one-size-fits-all
programs, JMReid Group adjusts our programs to fit company size, experience,
and current competency model and business issues.
A manager training program typically includes
content on both essential skills and personal awareness such as:
Trust
Coaching
Decision Making
Time Management
Motivation
Delegating
Performance Management
Communication Skills
Emotional Intelligence
Leadership Style
New managers in particular are challenged by the
transition from individual contributor to first-time manager. It is critical
that they gain effective delegation skills, in order to have discretionary time
to do the job of a manager.
Where appropriate, new manager programs focus on
this transition, dealing with real challenges managers face working with prior team
members, and embracing their role as newly minted leaders.
Who needs manager development?
Simply put, everyone in a managerial role – from
those who have moved from individual contributor to first-time managers, to
those with more experience who have not had management training at the
organization. Manager training offers a company great opportunity to build a common
language, instill a company’s values and consciously drive performance
management.
A new manager training program will often represent
a shift in the organizations maturity, strategy or be the result of an
acquisition. Leadership development programs and new manager training programs offer the unique opportunity to instill
values, create a common language around leadership and build employee
engagement and commitment.
Manager training workshops with JMReid Group
We are different than our peers; most training
organizations believe their content or models are the key. This leads to an
intellectual property (IP) focus, which suggests to their clients that they
value their own ideas more than ensuring engagement and relevance. Once training
companies make the choice to focus on IP, they naturally create management
training that is more teacher/content driven than learner driven.
At JMReid Group, we believe context is king – the participant is the reason we are there. Both
new managers and experienced managers seek content that is relevant to their
role and daily lives. We know that any new manager training program needs to be
highly engaging and mirror the world in which the manager operates. Finally,
the design of a two-day management training program, should first focus on the participant’s
underlying beliefs and mindset before hitting them with a barrage of skills. Without
addressing the necessary mindset and beliefs a manager should have, their new
skills will not take root and flourish.
A manager training workshop should be respectful
of the learner. These managers are in
their positions for a reason, they bring a barrage of skills and experienced
and should not be treated as “empty vessels”.
Our programs tap into the participants current knowledge and respect the
challenges they face every day. This
approach leads to effective leadership and moving people from being good
leaders to great leaders.
Our deep management skill library allows us to
quickly build a tailored solution to meet our client’s unique needs. This is not simply a training course, but a solution
that may include a mix of learning assets including two-day workshops,
e-learning, LMS solutions, videos and webinars. The solution considers learning
a journey, not a one-time event.
To learn more about the JMReid approach to leadership workshops, take a look at our different offerings.
