RECEIVING FEEDBACK

Over the past several years I’ve spent hundreds of hours working with people to become more effective deliverers of feedback. It’s a topic most organizations are willing to invest in because what makes individuals and companies improve most quickly is an environment...
EVALUATING LESSONS LEARNED AND MY DATING GUIDELINES

EVALUATING LESSONS LEARNED AND MY DATING GUIDELINES

A topic that comes up often in coaching and leadership development is what people and organizations are doing to look back and assess lessons learned on successful and unsuccessful ventures. Some of the most powerful and frequently asked coaching questions are “When...
Power without Aggression

Power without Aggression

I have a memory from my early twenties, standing at a table in the New York City restaurant I worked in with a dirty glass in my hand, chatting with a customer. I don’t remember how we got to talking or even what our conversation was about but I remember this one...
Do Your Homework – and Throw It Away!

Do Your Homework – and Throw It Away!

I was a good student. I did my homework on time, studied zealously for tests, and actually read everything I was assigned to read. Math was a hard subject for me, so I took summer classes to try to coax my brain into grasping all those black-and-white formulas and...