by John Reid | Jun 12, 2024 | Sales
I was in an Uber recently and the driver was on the phone with his schoolteacher daughter. He was advising her to stand up for herself in a work situation. The call ended with an understanding that he would meet her later that evening at the Olive Garden. When he hung...
by John Reid | Sep 21, 2023 | Sales
There is increasing interest in equipping sales people to reach and interact with the senior level customer. The impetus? The idea that these top decision-making individuals may be less encumbered by those nasty things called budgets and far more interested in...
by John Reid | May 3, 2023 | Leadership, Leadership Programs, Philosophy, Sales, Sales Programs
The Pareto Principle, sometimes called the 80/20 rule, holds that 80% of consequences result from only 20% of causes. In the corporate world, this shows up everywhere from finance to manufacturing. It was first noted in the 1870’s by Italian economist Vilfredo Pareto,...
by John Reid | Mar 29, 2023 | Leadership, Leadership Programs
“Empathetic leadership.” “Leadership and empathy.” “Leading with empathy.” Since 2004, various combinations of these search terms have risen steadily — sometimes steeply — in frequency according to Google. This makes sense: in the current business climate, leaders are...
by John Reid | Feb 1, 2023 | Leadership, Leadership Programs, Philosophy
In the fourteen-year history of JMReid group, one of the areas we’ve seen organizations wrestle with most is creating personal accountability. In the workplace, there exists a mythology that high accountability is what everyone wants: Leaders bemoan the “lack of...
