The Pareto Principle, sometimes called the 80/20 rule, holds that 80% of consequences result from only 20% of causes. In the corporate world, this shows up everywhere from finance to manufacturing. It was first noted in the 1870’s by Italian economist Vilfredo Pareto,...
In the fourteen-year history of JMReid group, one of the areas we’ve seen organizations wrestle with most is creating personal accountability. In the workplace, there exists a mythology that high accountability is what everyone wants: Leaders bemoan the “lack of...
It’s that time of the season where giving and receiving of gifts is the order of the day. They say it is better to give than it is to receive. The people most likely to say this have gotten some really lousy gifts. Conversely, the people who may think it is better to...
The art of closing the sale is about more than making a deal no matter the cost. Sales ethics is an important part of a winning sales strategy. In January of 1996, I watched the spectacle that was Diana Ross as she ended her Super Bowl halftime show and ascended into...
Effective training program design is not one-size-fits-all. With so many levels of performance in your organization, are you focusing on the right people? In a recent pursuit of a new training and development opportunity, the training buyer commented that we were the...
It’s clearer now, perhaps more than ever, that traditional organizational training is ineffective. The traditional training approach is – write a book, start a training company, build learning that believes the model is the answer, and then require participants to...
